1. Natasha Veksler, DMD

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Boston, MA

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Natasha Veksler, DMD

3.9 (30 reviews)
Closed • Closed

Services - Natasha Veksler, DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

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8 years ago

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7 months ago

Screwed up my implant and didn't take accountability for it . Nice women but does some questionable things

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Review Highlights - Natasha Veksler, DMD

“Dr Veksler made it super easy, talked through everything that she was doing, and made me feel very comfortable.”

Mentioned in 14 reviews

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Lucca Oral & Facial Surgery

Lucca Oral & Facial Surgery

4.3(28 reviews)
1.0 mi•Back Bay

I have a lot of dental issues, I've always had them all my life. I've dealt with many dentists,…read moreendodontists, and oral surgeons. I have had dental extractions performed by three highly renowned oral surgeons in three different cities: DC, San Francisco, and now Boston, and this is the first time of all those procedures that I was not in significant pain beyond two days afterward. Dr. Lucca is extraordinary. Not only does he have impeccable bedside manner but his kindness, grace, and compassion, especially during what was an emergency procedure for me were extraordinary. His surgical expertise is on another high level caliber entirely. I stopped taking pain medication on day two, and by day three I was in minimal pain. Given my past experiences, I was honestly so shocked that I scheduled a follow-up office visit just to make sure nothing had gone wrong because I *wasn't* in pain anymore. How oxymoronic is that? Dr. Lucca's precision that I could observe during my surgery (this was a local anesthesia surgery), his reassuring explanations, him answering my innumerable questions, and his calm demeanor completely changed what I expected from oral surgery. He truly made me feel at ease, reassured, and relaxed. For the first time ever, in that I can remember, I walked away from a dental extraction surgery experience feeling genuinely cared for instead of traumatized. That says everything. I cannot say enough wonderful things about the front office staff as well -- Raquel, Courtney, Bossie, and Hailee were all incredibly professional, caring, calming, and kind. I came into this office in intense pain with anxiety levels soaring higher than a kite, and every single person made me feel genuinely seen, heard, validated my feelings and pain, and made me feel cared for. That matters more than people realize, especially when you are facing oral surgery and already terrified. I am also seriously impressed by the office's technology and communication systems. You can text the office instead of calling, and they respond incredibly quickly, often within 15-30 minutes. As someone who dreads phone calls, that alone was amazing. I am never calling them again, it's only going to be all texts. Like how easy and amazing is that!!! I think all doctors' offices should employ this technology. It should become the standard in how we communicate with doctors instead of phone calls. Dr. Lucca's Oral Surgical practice truly has it all: an extraordinarily skilled surgeon (Dr. Lucca) paired with an exceptional support team. The follow-up care, attention to detail, compassion, professionalism, and surgical skill are simply unmatched. If you have dental anxiety, need an oral surgeon, or want meticulous, compassionate care from beginning to end, I cannot recommend Dr. Lucca and this practice highly enough. I genuinely do not have enough words to express how grateful and impressed I am. Thank you so much, Dr. Lucca (and Racquel, Hailee, Bossie, and Courtney!).

I just want to share my negative experience with this office and warn other possible clients. They…read moretold me that I have to pay upfront and that they bill my insurance afterwards and then I get reimbursed by the insurance. The consultation was billed to my dental insurance and I received a reimbursement (without the co-payment amount). Next I had to get a procedure. I was told the same thing. First I pay upfront, then they bill my health insurance, which will reimburse me. Yes, they may have said they are out of network but they did not tell me to call my insurance first to approve the procedure. When time past by and I did not get the reimbursement I checked with my health insurance and the claim was denied because it was not pre-aproved. Shouldn't they have told me I should call my insurance ahead of the procedure? Don't they deal with insurance providers all the time and should know of the steps? Or were they concerned the claim was going to be rejected and they did not want my business to go somewhere else where it was covered? Hum.... They make you sign a lot of legal papers that they say explains everything. By the way, after the procedure the doctor did not fix my problem and told me I could go see another doctor.

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Lucca Oral & Facial Surgery
Lucca Oral & Facial Surgery
Lucca Oral & Facial Surgery

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Carol L Aiken, DDS

Carol L Aiken, DDS

4.7(43 reviews)
0.2 mi•Downtown

I just had a cleaning, and again was left with such gratitude for the friend who originally…read morerecommended Dr. Aiken to me years ago. She's clinically and technically fantastic, but her bedside manner (chair-side?) is great, too. She's comfortable and natural, but also involves you in your care, showing you what's going (they have a camera to take pics of your teeth so you can see what she's seeing), and helps you make informed decisions about what's best for you. And she's really balanced about it. I've never felt pushed into any decision, and equally never felt like she was too busy to take care of something. If she has time, she gives it to you. And if she doesn't, she and her staff have always been fantastic at figuring something out so you can get it taken care of soon and conveniently. I've been a patient for 7 years. I used to work near her office, so it was convenient, but not anymore. Despite that, I'm happy to make the trek into the city to see Dr. Aiken because I know I'm getting excellent care from someone who cares. I can say that about her staff, too.

I made an appointment for a cleaning. I explained I did not need an exam, that I just had a full…read more3d X-ray because I am considering a dentist for dental implants but I was waiting to complete my Invisalign treatment and I was due for a cleaning. While I was with the hygienist cleaning my teeth Dr Aiken came in and asked what was going on-I told her and she said let me take a look. She looked at the area and said i can refer a implant/prosthodontics who is the best. (It was already explained I had seen two dentists and hadn't made a decision) I was charged for a full exam. I didn't realize at the time and I had paid up front. Dr Aiken would not refund my money. She offered me a free exam but because of the dental work I'm having done it did not make sense, I would not need an exam for quite some time. I tried reaching out so many times to resolve this but she would not return my calls. Red Flag. Do not go to this dentist. With all of her years of experience she would know she did not give me an exam yet she charged me. I feel she must be desperate for money (I was a new resident in the area and was in search of a good dentist). I would Not recommend this dentist. I thought this was pretty shady. You can't mistakenly charge for an exam when you didn't do one...

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Carol L Aiken, DDS
Carol L Aiken, DDS
Carol L Aiken, DDS

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Natasha Veksler, DMD - generaldentistry - Updated October 2026

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