I was having a cruddy day today until I went to ...wait for it... the dentist. Dr. Jackson's staff is amazingly kind and respectful and must all have needed to pass some sort of complicated personality test because maybe they are the nicest people on earth. Dr. Jackson is the kind of person I would totally hang out with. He's really geeky about dentistry which is cool. He's into it and his enthusiasm emanates throughout the entire practice. He is gentle and sensitive to my tendency to completely freak out. My first visit was an emergency. I was in serious pain and really scared. It had been a while since I'd been to a dentist, I think out of fear. Loads of bad experiences in my past. He told me, "This is the last time you will cry in my office." He gave me a real Sony Walkman with Dark Side of the Moon on cassette to listen to. Legit. Following each of my first few visits, Dr. Jackson or the person who'd worked with me called me at home at night to check on me. At the office, they went above and beyond to help me feel relaxed, comfortable and safe. In terms of his work: I defy anyone to find which of my teeth is my own and which is the state-of-the-art, no-exposed-metal crown Dr. Jackson just made for me. Exquisite. Everything about Dr. Jackson and his practice is absolutely fantastic. Brilliant dentistry and sincere kindness with personality to spare. Seriously. Run. Don't walk. Dr. Jackson and his staff will make your day. read more

I've been seeing Dr. Jackson for decades and regard him as the best anywhere. If something is not perfect he will take the time to fix it. His staff is wonderful, kind and professional. In short I hope he never retires. read more

Please...do yourself a favor, and stop looking. You've found the best dental care in the area. Dr. Jackson and his staff couldn't be more caring, compassionate, friendly, or kind. Not only that, they have the latest technologies to deliver the absolute best care. Dr. Jackson really cares about his patients, and it shows at every visit I have. I've been an extremely happy patient of his for over 25 years, and I hope to be for many more! read more

superlative technical and service quality Dr. Jackson has the best experience and expertise of any of my dentists. The dental laboratory technician advised me that Dr. Jackson made the best crowns of any provider. More importantly, Dr. Jackson is an extremely compassionate individual with impeccable integrity. he reassured me that extensive and expensive dental restorative work that had been recommended by a prominent Boston dental practice was not indicated. It has been 4 years and i have had no problems corroborating his advise. i have recommended Dr. Jackson to all my family members which reflects my high esteem for his skills and quality of work. read more

Dr Jackson seems to know his stuff! The staff is exceptional, from the fromt desk to the hygienists. Leslie has been my hygienist for years and she is friendly, caring and has wonderful clinical skills. She's the real reason I go since, luckily , I've only had to see Dr. Jackson for work maybe 3 times in 25 years! read more

I have been a patient of Dr. Jackson for over 25 years. As the mother of three young boys I started coming with them all in tow on a regular basis for cleanings and every other dental need. The staff is like family even to this day and I see them deliver this same level of service to all of their patients. While I have lived in many different locations surrounding Boston over time, I have consistently driven up to an hour to continue under his care. You will not ever find a dentist with a staff so caring and professional as Dr. J. If going to the dentist has ever been traumatic for you do not hesitate to give him a try. You will not feel the same again I promise. Thanks Dr. Jackson for being the best!! read more

I have been seeing Dr. Jackson for almost 30 years. Being a fraidy cat, his calm and supportive chair side demeanor gave me the confidence to have some extensive dental work done. His knowledge and expertise is unsurpassed. What I love most about him is that he explains all of my options upfront and lets me make the decision that works best clinically and financially for me. His staff is friendly and top notch. I would recommend this practice highly. read more

I've been a patient of Dr. Jackson for nearly 30 years. He's done everything to my teeth: cleanings, fillings, crowns, porcelain veneers...He and his staff are outstanding. Me my family give him our highest recommendation. read more

Great experience! So happy to have found a new dentist and that he's local makes it all the better! Took a chance on making an appointment there after reading their website. Well thankfully I went. Dr Jackson and his staff were friendly, gentle and knowledgable about their business. They took the fear out of going to the dentist and really made me feel at ease. They also gave great advice and you could tell that they generally cared about their patients as if they were family. As a matter of fact the staff there seemed like a family, they all were happy to be there with one another. Which also makes you feel at ease, I don't think I would want to be at a dentist office where the hygienists are miserable... Dr Jackson himself was great, funny and friendly, but most importantly has years of experience to back up his knowledge. It was a great experience and I'm happy that I've found a new dentist that I can trust. See you in six months! read more

I have been going to Dr. Jackson for about 15 years. He and his staff are wonderful, very friendly and put you at ease. The work is top notch. He cares about the quality of the work done. I never used to fully smile because of the way my top teeth looked. They were baby teeth, the adult teeth never came down. After 30 or so years the baby teeth needed some help. He was able to fit each tooth with a composite veneer and has made a huge difference in my life. They look real and now I can smile fully without embarrassment. Outside of the phenomenal cosmetic work, the fillings he has done are also top quality. He won't let you out of the chair till he is satisfied the work is perfect. read more

We have been going to Dr Jackson's as a family for many years (me, my husband, sister-in-law, brother-in-law and their families). We have always received excellent care!! Dr Jackson and his staff are extremely knowledgeable and are always using the most up-to-date techniques and equipment. What I value most is Dr Jackson's care and concern for his patients. When we have had major work done, he has always called us within 24 hours to check in and make sure everything is good. We would not think of going to another dentist! read more

You know you're good when someone drives from Cambridge to Maynard for a tooth cleaning. That's what my then-fiance did back in 1998 when he first heard about Dr. Jackson from a colleague whose family loved their dentist visits. A wedding, two kids, and fifteen years later, it's now my family who loves their visits with Dr. Jackson and his fine team of hygienists. Dr. Jackson's business motto is "We cater to scaredy cats," which had great initial appeal to me, having a family history of bad gums and tooth sensitivity. I was immediately impressed by (and grateful for) the care taken by the entire staff to ensure patients' positive experiences, right down to the details that may not seem to matter to many people but make a difference to those who are filled with anxiety over their visits. For example, I once commented on the music selection. Dr. Jackson asked me what I liked to listen to. Now when I go in, they have my favorite satellite radio station playing. If only I got that kind of service everywhere I went! But the best thing about Dr. Jackson, the thing that made me review him now, is that he recently worked to figure out a solution to a particular gum issue I'd had most of my life that was getting worse and for which there seemed no hope to improve or even stabilize. He researched it, he tried a few things, and he found an answer, which proved to be THE answer. Something that has plagued me for decades is now something I don't even think about. It's not an exaggeration to say Dr. Jackson changed my life. So while I really like the music, I most definitely go back for the people, whose friendliness, professionalism, and talent make my whole family look forward to going to the dentist, which is something I never, ever thought I'd say. read more

In a word, Dr. Jackson, and his entire staff is AWESOME! In this day and age you don't often find a dental practice that truly cares about you as a person. They aren't in it just to make a buck. Dr. J is kind, compassionate, patient, and funny as all get out! I actually look forward to going to the dentist because of this wonderful practice. Do yourself a favor and make an appointment asap. Did I mention the quality of his work? It's absolutely top notch. If you go anywhere else, you're making a big mistake. You'll never regret going to Dr. J and his staff. read more

I have never been treated so poorly by any healthcare professional in my life. It began with a phone message from Dr. Jackson that he had a cancellation in the morning and was asking me if I would come in to fill the spot. I could not as I was working, but I did return his call to see if he may have an opening in the afternoon. I was told by his receptionist if I could be there by 2:00 the doctor would see me. I informed her it would be close as I don't usually get out of work until 3:00. I made some changes and was able to get there by 2:06. As I was taken to one of his exam rooms and his attendant put their little bib around my neck Dr. Jackson came in and removed the bib and began to scold me like a two year old about being late and told me he could not see me now because I was a half hour late! I would like to remind you I didn't even have an appointment for the day. I was trying to help them fill an empty spot in their schedule and this is how I was treated. I will not be returning to that outdated antique of an office with a Dentist that talks down to his employees, I have witnessed several times. read more