Make sure to cross check reviews with google before making a decision, because Natick Family Dental…read moreis great and I chose them because of all the wonderful reviews I read on google - and I am glad that I did. They are very communicative, responding quickly to emails and questions and are helpful with insurance issues. The hygienists are friendly and thorough. Dr. Bae does my exams and recommended a crown replacement based on what she saw on the X-rays. She was not pushy and patiently explained to me exactly what she was seeing on the X-ray. I decided to move ahead, and they pre-authorized with my insurance and gave me a pre-pay discount, so I knew exactly what I was going to need to pay. She was very patient and gentle throughout the procedure. So far so good with the new crown! The offices are clean, modern and well located with a parking lot just next door (and street parking in front) - however it is metered.

I was told by my dentist (not part of this practice) that I should consider having my wisdom teeth…read morepulled. I'm in my 50s and have no problems with my wisdom teeth other than a small cavity in the upper one. I went for a consult at Natich Family Dental and met Dr. Bhalla, their oral surgeon who recommended I have them all pulled. The experience was absolutely horrific. My expectation was either full sedation or at least gas. When I expressed that, I was told "well, this is how we do it." I was led to believe it would be "fine." It was NOT fine! Never should you do a procedure like that on an adult fully awake. I think I left in shock. Covered in sweat, shaking and white as a sheet. I will forever tell everyone I know not to have their wisdom teeth pulled as an adult and if they do, to go full sedation. I also called and sent pictures about a concern I had and Dr. Bhalla couldn't be bothered to call me back. I'm also mad at both my dentist and the surgeon for encouraging me to have them out at all. The top one had a cavity - that's what started it all. I ended up removing 3 perfectly healthy teeth and one that had a small cavity and really just needed a filling. If given all the info and if I could go back in time, I would NEVER have agreed to this course of action. It feels barbaric and like the whole thing was just to get money rather than taking care of patients.

I have seen Keith for years for cleanings. He is friendly and runs on time, and it is a nice…read moreexperience. Recently I broke a piece off my tooth and was seen the next day to repair it by Dr. Galaid. He went above and beyond to make me feel safe and comfortable during Covid and an urgent dental appointment. Very pleasant.

I saw Dr. Gilead today in a bit of an emergency. He saw me right away, took care of the issue and…read moreshort order. Beautiful office, great dentist and a very nice person. Highly recommend this practice.

Had a pleasant experience at Soap Dental. Easy to access and close to downtown. Staff were super…read morenice and cleaning was the best I have had in years. If you are looking for a good thorough cleaning come here!

After years of not going to see a dentist, I came across Soap Dental and Dr Cheng. The office was…read morelocated in a great area with lots of parking. Inside is so nice and clean. Dr Bob Cheng made it so simple and easy during my visit that I wish I had known him sooner. I brought my toddler to see him too and she was shy at first but felt comfortable enough to let him brush her teeth. Dr Cheng explained every process and every instrument used which was nice and comforting.

Just had my first appointment here, it was a very mixed bag:…read more- They hounded me mercilessly for paperwork beforehand - Appointment started 15 minutes late - Cleaning was loud and painful (ultrasonic pick) - They scheduled me a follow-up appointment at a random time even though I explicitly told them not to But, the dentist seemed smart and kind and spent actual time on me, which is probably the most important thing. And they saw me on short notice when no one else would

From the owner: Dr. Maryam Hojjati is a General Dentist at Natick Family Dental. With 5 years of experience as a…read moregeneral and aesthetic dentist, Dr.Hojjati has earned a reputation for delivering top-notch treatments and ensuring the highest quality of care for all patients. Known for treating patients like family, Dr. Hojjati goes above and beyond to make every dental visit a comfortable and satisfying experience. With genuine empathy and compassion, she builds lasting relationships with those she serves, placing her patients' well-being at the forefront of her practice. Dr. Hojjati is an accomplished specialist in cosmetic dentistry and smile design, holding a prestigious fellowship in this field. Through extensive training and experience, she has mastered the art of creating stunning smiles using composite and ceramic veneers. From enhancing natural beauty to complete smile makeovers, Dr. Hojjati can guide patients on their journey to a confident and radiant smile. As a practitioner of modern dentistry, Dr. Hojjati is proud to offer Invisalign orthodontic treatment and Botox treatment. With this innovative approach to teeth straightening, patients can achieve beautifully aligned smiles discreetly and comfortably, without traditional braces. In addition to her expertise in cosmetic dentistry, Dr. Hojjati also possesses a fellowship in implant dentistry...

Dr. Stearns and the rest of the staff at Natick Family Dental were very knowledgeable, took time to…read moreexplain each step of the process, and were very personable. I appreciated Dr. Stearns' minimally-invasive approach to dentistry, a quality that is very important to me. The brand new office is very clean, modern, and utilized cutting edge technology. Really enjoyed how easy it was to schedule the appointment online and even complete all of the paperwork virtually. COVID precautions were also taken very seriously. I'm glad to have found a local, excellent dentist. I will definitely be attending my 6 month follow up appointment with Dr. Stearns.

From the owner: Dr. Robert Cardales-Stearns DMD (Dr. Stearns) is a Board Certified General Dentist at Natick Family…read moreDental. Dr. Stearns majored in Biology from the University of Georgia. He received his Doctor of Dental Medicine degree (DMD) from Boston University School of Dental Medicine. Dr. Stearns accepts the following dental insurances: Aetna, Aflac Dental, Altus Dental, Assurant, Blue Cross Blue Shield (BCBS), Careington, Cigna, Connection Dental, Delta Dental, Dental Health Alliance (DHA), Dentaquest, Dentegra, Guardian, GEHA, Humana, Maverest Dental, Metlife, Signature Dental, United Concordia, United Healthcare, and Zelis. For patients looking for dental care, we proudly serve patients from Natick, Sherborn, Dover, Wellesley, Framingham, Wayland, Needham, Ashland, Holliston, and Southborough. We offer flexible dental financing options through Care Credit, because we know that monthly payment plans can make it easier to fit the dental treatment you need into your schedule and budget. As Dr. Robert has been treating patients of all ages, he understands different needs for each patient. Dr. Robert practices all aspects of general and family dentistry, including restorative, cosmetic and implant dentistry. Dr. Stearns is certified in nitrous oxide-oxygen sedation. He is a member of American Dental Association (ADA) and Massachusetts Dental Society (MDS). Dr. Stearns strives to provide the highest quality of care, tailored to each patient's specific needs and goals.

Dr. Sunners is very thorough and conscientious regarding the health off my teeth. I always feel…read morethat he has my best interest at heart while repairing and maintaining the health of my 73 year old teeth!!!

I went to Dr. Sunners to have my crown put on last week. I was sitting on the dental chair, and…read morethe chair was put in the flat position. To my surprise, Dr. Sunners then asked his assistant to help putting in the crown. I was lying down flat on the dental chair, and the assistant was holding a metal tool with my mouth wide open. The nightmare began. The metal tool that the assistant was holding slipped straight down to my throat. I was horrified. I was fortunate that I could cough out the tool to avoid a disaster in the E.R.. When I texted Dr. Sunners the day after letting him know what a horrific experience I had, he responded lightly and responded that his assistant was very competent instead of apologizing to me. That is a very unforgiving incident. I will never go there again.

Called and made an appointment to get a new patient cleaning etc. confirmed the time via text…read moresystem after the call. I was told I could submit my insurance information online or the day of in the office. The day beforehand the appointment I received 4 or 5 calls/texts about the new patient forms and a new date while I was at work. Followed by a voicemail that they were cancelling my appointment as I had not responded (I'm at work) . I called at the end of day and I was told they just moved my appointment as the Dr was unavailable. I rescheduled again but was told I would have to come in for a separate time again for the actual cleaning. The office was just chaotic and jerking me around on times. I'll go elsewhere

This practice and office were outstanding and had great patient service when Dr. Delli Colli and…read morehis sister Susan ran it. However, I can't say the same about the service with the current owner and team. I had a dental emergency occur around midday yesterday, and, as a patient, expected that I would get a quick response when I contacted them about coming in. I left a message with the office line and emergency line and still hadn't heard from them by this morning. The office manager finally called at noon while I was out but only tried my office and not my cell and said I had to call her back in 45 minutes because she was going to be gone the rest of the day. She offered no availability for scheduling an appointment. I called again and tried the website live chat, which was not helpful and then ended the chat rather rudely. I called another dentist's office (Dental Associates of Marlborough), which got back to me in 15 minutes and invited me to come right in. I'm not even a patient but they were happy to help me. I will not be going back to Natick Dental Health.