This Rona store is completely disorganized. I ordered some materials for my home project and then received an email that I can schedule the curbside pickup time slot in order not to wait in line. I scheduled the time slot, but when showed up at Rona at a scheduled time, there was nobody available, no signs with pickup info, main doors locked, the phone extension for pickup doesn't work. I spent 10 minutes circling the parking lot before some employee went outside for a smoke. I gave him my order papers and few minutes later he came back and told me to wait. Another 15 min and nothing happens. Then finally somebody else comes out and asks me what I am waiting for. Then she angrily tells me that I'm waiting by the wrong door, apparently I was supposed to be at contractor's pickup area. It took me 45 minutes wait to get my order and there were 5 more cars in exactly the same situation. I know that everyone is affected by Covid, but I am yet to see a curbside pickup that is more disorganized than at this Rona location. read more