This is a review of the customer service at this location: I…read morewanted to purchase a Boneco air purifier/humidifier that PA had on clearly - I was purchasing online as there were only a few left - had a couple of questions that needed someone who could actually look at the box for me and called the Whitby store. So helpful! The staff member I spoke to was happy to go find the product and read the box for me which sealed the deal and I had my item in less than a week. Happy to recommend PA Whitby,Ontario.

A great place to grab that needed tool or part. You could go regularly and still see something new…read moreon your next visit. A great place to find that something that is going to get the job done, even if you don't know what it is!

Great service but no real good sales or value. Lowes was a far superior store. Home depot offer…read morebetter quality items for sure.

Lowes itself has been fine but do NOT get SCAMMED into buying a warranty with COMERCO. They are a…read morebunch of scammers! They have a rating of F with the Better Business Bureau!! Read the reviews of the product you are purchasing and seek an external form of insurance/warranty. COMERCO are thieves!! Lowes needs to reconsider their partnership with this terrible company. We will no longer do business with Lowes if they continue this partnership!

Really helpful guys. Knowledgeable in many areas and very helpful to DIY'ers…read more Possibly slightly more expensive that the big-box stores. but the personal service more than makes up for it. I've never had a 5-minute wait for an employee such as I usually experience at the big box.

Pickup is long wait outside Staff not helpful re when…read morelineups might be more reasonable Canadian tire has much , much better pickup

With the lockdowns and limited to online orders and curb side pick up, it really makes it harder…read morefor someone like me who is unsure to purchase the correct component. I was looking to connect a garden hose to my laundry faucet. When I called and reached the general department extension, I spoke with this amazing lady, who tried redirecting me to the pluming department, but no one was answering. So instead of leaving it at that, she asked what I was looking for and spent the time going to the department herself, picked up 3 different choices, and read the model number for me so I can look at it online, spoke to her colleagues to get more information, and gave her personal experiences. And when I picked up my order, it fits perfectly!! This kind of amazing service is rare to come by and I truly believe that it should be recognized. I called the next day regretting I not getting her name. And I was told her name is Leslie. I really hope this is the right person, and if so, I couldn't thank you enough.

We've arrived around 20:00 yesterday and went to pickup boards to be cut. We asked multiple times…read morefor assistance to get someone at the large saw to multiple people, no one came. We asked to see the manager, no one came. We left after nearly 25 minutes waiting. This is not my usual experience but in less then a week it is the second time i ask for assistance without a positive outcome. A note: the staff were not overwhelmed with demands at the time. Be forewarned, to pickup off the shelf or to ask where a part is located, you should be fine. anything more complex, you have to hunt down the people that will really help you or care about the service.