There was an angel in a blue apron that helped us. We were looking for an item and couldn't find it. Her hand held didn't have a specific locations but she walked up over to the aisle she thought it would be in and helped up look. We couldn't find it so we have up and started to shop for other things. She ended up finding it at and ends aisle and looked for us in the store to give us the item. I didn't get her name but she went above and beyond... gets my vote for amazing employee. Need more like her. read more

I went to this location (Jan 27,2026 )to buy the item SKU: 9390121. Before I go there I check in the system and it showed 7 in stock. When I reached the store around 10:00 a.m. there is none in the shelf. I asked one of the customer service rep about this item and she got the details and come back and said the inventory is wrong and we don't have this item and I confirmed with the manager(Heidi). I spoke to the manager(Heidi) and explained about the wrong information in the system. The reason given to me by her is it is stolen. I explain the busy life style of the customers and ask her to update this in the system as soon as possible to prevent wasting other customers time. She said she will do it. As of Jan 28,2028 their system still shows that this store has 7 pieces in store(which will waste more customers time). I end up with contact their national service centre to resolve this issue. This store online information about the available items and the quantity is not reliable. read more

Princess Auto - Item number ,Date, Store location, Available quantity(7) on that date. - Auto Parts & Supplies Near Me - Markham, Ontario

Two giant thumbs down for this place. I placed an online order over three weeks ago and they continued to tell me the products are with the shipping company. I called the shipping company and they confirmed for me that Princess Auto never shipped the products. It took several days before I connected with an employee over the phone about the missing items. PA was more than willing to refund me rather than fix the problem. They could simply ensured the item was shipped to me but that would require more effort than the company is willing to do. A lot of business claim that they care and want to help but they really don't. read more

Really bad service. I know this is COVID-19 time.a lot of stores closed. When I order one small item at 7am.after 6 hours I come there(8500 Woodbine Ave Markham ON L3R 4X7 Canada). They said:"sir,your order is not ready!" Then hang up quickly,I can't say anything! Many businesses do this. We can't say anything, they are the god, they say only count, we can only wait. There was nothing to do but wait. read more

I went into the Woodbine location last night to get a trailer hitch cover. I asked a person working there where I could find them. Without making eye contact he walked past me and pointed saying "over there". Excuse me? over where?? His gesture pointed to the entire f**king store. I have about $300.00 worth of other stuff in my hands that I just put down and walked out. Went to Crappy Tire where what I needed was more expensive but at least I was treated like a customer. I will never step foot in Princess Auto ever again, no need too. read more

Worst customer service! Got an email that order was ready for pick up but waited half hour for the item. never ever to order again.

A big thank you to Princess Auto Markham, and Abnan in particular for helping us out! We bought a number of stools at our local Princess Auto, but they didn't have quite enough for our needs. Thankfully, Markham had a few more, and Abnan helped us with the purchase and even has able to match the price for us (Which he didn't have to do). Great customer service, and plenty of product. Thanks Abnan and Princess Auto! read more

No fuss no hassle return process. Great prices for the automotive tools I got. Beats Canadian Tire definitely. Online ordering is easy and orders online can be returned to the nearest store. read more

Home Depot, you have a competitor for the title of men cave of Markham. Boy, isn't Princess Auto fun? Princess Auto Ltd. is a Canadian retail chain specializing in farm, industrial, garage, hydraulics and surplus items. We came to buy a fan that was on sale. We spent an hour exploring maybe half the store. There are all things auto (no surprise) including a skull head to be placed over the knot of a towbar, thermos to keep food and drink warm when on the road, gasoline generators, ATV stuffs, gardening rakes, utility ropes, cell phone accessories, drones, HDMI cables, NBA themed boxers, baseball caps, chips and junk food, home dental kits, and so on. Prices are good, and I estimate that they match or are lower than Canadian Tires'. The only question in my mind is, as much as I find the shop fun and I am buying that drone for Christmas for sure, I find the merchandises too diversified. What other hardware stores sell dental kits? UPDATE: I did buy a drone for Christmas. Same prices as Walmart. And cheaper than Walmart during Boxing week. read more

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