Moved into the neighbourhood and was looking for a new mechanic based on reviews after my car…read morestarted having issues. Barry was very good at explaining the diagnostics and the recommended fixes. Throughout the process, he was very responsive and even showed me the new parts that arrived and showed me the broken existing parts. Now the car runs very smooth. Highly recommended!

Always fair and honest. Clear communication and good value for the service. I've had regular oil…read morechanges and car repairs completed here. Would highly recommend.

My check engine light came on my 2015 Merc-Benz. Googled mechanics and 16th Auto Service and Tire…read morepopped up, had great reviews and 20 years in the business, family owned. I called them and they were very accommodating to my schedule. Diagnosed the problem and was very transparent with what they found and gave me options on what is priority. I went through with the recommendations and when they ordered the parts they showed me it was all OEM just as they promised. Scheduled me in quick, finished the job quick and did everything they promised they would do. That shows honesty, reliability and quality in service. Attributes that are hard to find especially in that industry.

We made our first visit today and couldn't be happier. What wonderful people to deal with. They…read morefit us in to deal with a problem caused by the cold weather and were so kind. Our long-time mechanic shop recently closed and we have found our new one! If you are looking for a trustworthy mechanic, give them a call!

I have used Active Green & Ross on Major Mackenzie Richmond Hill for years and have consistently…read moreenjoyed excellent service and advice from Sam & Danny and the rest of the team. Highly recommended for all your automotive service needs.

I needed an alternator asap!…read more I called in the morning first thing and the got my car in, searched for parts options and got the job done same day. The final bill was under the expected quote as some parts didn't need to be replaced. They also sent me texts with photo updates and details allowing me to really see what was going on. Sam really took care of my car and I will Definitely be back! !

They're always helpful and fair in pricing. I trust Lisa and the team to get it right the first…read moretime!

Dodge Caravan. Condom…read more I'm a single parent with kids who have access to my vehicle and I really don't appreciate finding a condom wrapper in reach of my kids after spending my hard earned money on your establishment. Hundreds of dollars later and I could have used that money to protect my kid. I had to take my van into another business to get it fully detailed because I wasn't sure if there were any bodily fluids left behind since CLEARLY something happened in my vehicle. I advise any customers at Carcone's to install dash cams. There was over 158 kilometre's put on my vehicle for the three days it was at your location. I will not be returning and I highly Suggest any one else doing the same. I had almost a full tank of gas and I'm currently filling my tank while writing this because I shouldn't be spending more money when I need to save money. I will never be returning.

I texted Mike with photos of the measurements of my all terrain tires and asked for 4 tires for my…read moreolder car. I also asked for a quality but less expensive tire than the Continentals I had. He returned my text within an hour with a couple options and his recommendation which was produced by a company owned by Michelin at a much lower price. We arranged an installation for 2 days later. I received his text that the tires had arrived the next day and I arrived for my appointment the next day. They took my car from the front, they sanded the corrosion from my rims which was causing slow leaks, installed the tires and advised me on the condition of my brakes at my request. We chatted a bit. I payed and left. I also noticed the thousands of sets of neatly stacked sets of tires in storage which represent regular clients. The whole deal went so efficiently, pleasantly and at a great price. The company also recommends tire rotation every 5k km and provides it at no charge.

This is probably the first time I am leaving a glowing review yet but spending any money with them…read morethis visit. I took my car in to get the wheels balanced because I felt vibration in the steering wheel when rolling at lower street speeds. They took a looks as suggested I save my money... just make it through the the rest of winter and decide next fall what I want to do... because he didn't thing the wheel balancing would solve the problem. Other places around take my money and then tell my can be solved and tell me to buy replacement tires. Be had no guaranty I'll come back... but because of his honestly and integrity I'll will come back.

Initially came here because I found random cuts on two of my tires. I wasn't sure how damaged they…read moreactually were, so I called Discount Tire City and they told me come in so they could take a look. Since the hours are only 8:30-5:30 M-F I had to go the next morning at 8:30, I was the first one, and the owner (not sure his name) told me only one had to be replaced, which was fine. So I got one used tire for 45$. I had to wait 20 mins or so for the guys who actually work in the garage part to show up for their shift. But once they showed up, I was out by 9:20. I went back today, deciding to replace all 4 of my tires (they were all different - I know bad decisions).. to get new all seasons and same thing, waited till the garage guys showed up at 9. All 4 tires replaced, out before 9:30. The owner purchased my old tires as well, so that was nice, discounted my purchase. Even though I showed up first at 8:30am both times, there was someone who showed up almost immediately after me, and then after them. So I would suggest going when they open to make sure you will be out at a decent time if you're in a bit of a hurry. I would also suggest asking questions, as they don't really tell you everything. Like, I had to ask about the warranty and the re-torque and the prices etc etc. I rated 3* because my experience was A-OK, nothing outstanding really. I am pleased though.

Dom is a saint! I've…read morebeen going to Discount Tire City for a few years, getting my tires swapped, bought a used set... Nothing earth-shattering. Then life happened and I got a flat on a side wall right after leaving the garage... I called Dom immediately and he helped me with: * Air Cannister to try and pump up tire so I could get car back to the garage * Loaned me an employee to help get the tire off because the equipment that comes with the car is crap * Found me a used tire to get me through the winter and when I tried to pay, he wouldn't have it THAT'S CUSTOMER SERVICE! #Customer4Life

Good experience with changing out my winter tires. It was very quick and no lineup. They used an…read moreinstrument to help me check the tire tread to ensure enough tread remained. They even replaced my old plastic bag for tires with new ones. 4 on-rim tires changed for $60+tax. Will go back again in fall to change back into my winter tires.

Had a great experience here replacing all of my tires that needed work. Staff were clear on what…read moreneeded to get done and on time with their delivery. Competitively priced as well. 100% will use this place again.

Fantastic shop. Incredibly knowledgeable! I recommend this place first for ANY auto repair and…read moresituation. Even if you're trying to pass safety inspection. Go here! Second time using the shop and I'm so impressed. I was quoted a ridiculous price at a very popular place and this shop was half the price.

I have dealt with Green Bay for quite a while already, and the staffs are pretty friendly. They…read moreare super busy prior and after winter, and usually i am quite frustrated about the wait. So, I waited until end of May to change my tires. There were almost nobody here, and it was quite a pleasant surprise. I picked up four new purelli tires and the installation was super quick. I am really happy with today's experience here.

It's fast but I don't trust them. Not professionals…read more They repair tires by plugging tires from outside and don't do proper patch from inside Don't go here... there is reason why there are so many low reviews for this place.