I bought an impala from them and soon after the sensors went bad , the car was under warranty, I told them that it was the sensors and they told me it was something else, they charged me for the repairs when they did not have to because of the warranty and they know the sensors were bad. I was very dissatisfied and disappointed. I filed a claim with the better business bureau of Houston who contacted Steven Perry . He agreed to issue me a refund of the $800 , but it has been about a year and he has not issued a refund. In the past many attempts to reach him has been futile. I called and he answered, he hung the phone and told me do not call this number because he is in finance and he does not know what I am talking about. I called back and he answered and he listens then he hung up the phone again . He knows , he is the finance guy Idelt . He was very belligerent, he is like a sheep in wolves clothing. I told him that I will circulate the voice note when he raised his voice to the roof over me . This guy should not be working in this capacity. It clearly indicates that he engages in unscrupulous behavior/ business . People should not he dealing with this guy Steven Perry at any level. He is away and should be fired immediately from his position. He told the BBB he will refund me , but he has not . People need to stop doing business with Ron Craft in Baytown Texas read more