I had a wreck and messed up my side and front bumper. I have used bayway collision a few years ago…read moreand was happy with my results that's why we came back. Everyone was very nice and caring and made me feel welcome from Leslie at the front desk to the other people in the office, Mr. Pitcher is the man who helped me with our car. He was very concerned and considerate he really made me feel like he cared. He was calling me everyday giving me updates and it made me feel comfortable and confident that I took my car to the right place. Mr. Pitcher shopped around and got us the best deal for our money, also a lifetime warranty. I definitely appreciate the people at Bayway collision. I will definitely go back to them

I was out of town and stopped at a restaurant. I did not see that the establishment had apparently…read moreremoved some signs in front of parking places by just cutting off the metal posts at a height of about 7-9 inches. Upon leaving I did not realize my front air dam had flipped over the sawed off post. When reversing not only did it tear through our air dam underneath the front bumper, but also pulled the right side of the bumper away from the right fender. Fortunately, Chris Pitcher at Bayway Collison along with his expert technicians were able to get the bumper and fender to realign perfectly so all I needed was a new front air dam. My barely used vehicle now looks good as new again with minimal expense. Thank you Chris and team for a wonderful job done in an amazingly short period of time. Hats off to Bayway!

I just bought my dream truck.. a '23 Tacoma TRD Pro.. its a tight squeeze into my garage, so i have…read moreto cut it close.. after two weeks having the truck, I cut it too close and caused some good sized scrapes on the front right fender and bent the fender flair. No way could I go without repair.. so contacted Two local Houston Toyota Collision Repair shops associated with dealers... one provided a 2300 estimate, and the second eventually provided one for a similar amount. Robert's Body Shop worked on my buddy's car last year and did a great job, so I took it down to them for an estimate. They quoted 1500 for the job and said they could take the car the next morning. I brought it in on Wednesday and they had it ready for pick up on Friday. The work on the truck was impeccable. It looked as though it never happened. All in all, great customer service and an awesome job on the body damage. Thanks guys! You got yourself another regular customer when I need some work done. I highly recommend this shop for your collision repair.

We've had Roberts repair minor damage for us several times on our family cars. Each time, we were…read moregreeted nicely, give options, and kept informed of their progress. They inspire confidence! I just asked Roberts to replace my 11-year-old-car's dull, scuffed up headlamps and not only was he quick, he took the time to check around to get the best price on the parts and passed that on to me! The cost was Less than the estimate! Thanks to Roberts, my car is safer on the road and may go another 11 years!

Quality of service excellent. Value good…read more There was no estimate given before repair was made.

Not gonna lie, I came here solely because of the good Yelp reviews and I am so glad that I did…read more I've officially found my new mechanic shop. It's like finding the perfect nail salon or hairdresser. A girl just needs a good mechanic. What I like is that they don't blow smoke up your butt. They tell you how much it's gonna be and that is what you're gonna pay. They did an excellent job on my oil change and didn't charge me an arm and a leg. The two men who helped me were extremely friendly and helpful and they didn't try to rob me blind because I'm a female. My car sounds and is driving as good as new. Just what I like.

I selected Franks Collision Repair - Clear Lake/Webster to make two repairs to my Lexus under two…read moreseparate claims with State Farm, my car insurer. One a hit and run in a parking lot and the other self inflicted when I backed into a gate. Follow up from my initial call, through the repair estimate and work progress reports to job completion was perfect, courteous and professional. The results were excellent and delivered on time. Hopefully I will not need body shop services again anytime soon, but if I do, Franks is where I will go.

They purposefully held my glass roof to my C8 corvette for months. Luckily I also have the regular…read moreroof. They scratched my glass roof and tried to blame me but I'm smart and I record everything, they forgot to put weather strips on glass roof and also forgot to put latch on roof. So I had to go back and forth to this dealership at least 6 times. If it had rained my corvette would have been totaled. If I had left without latch the roof would have flew off again and I'm 100% sure they would have tried to blame me. I had my roof replaced in the past by J.D autorepairs and they had a brand new roof no scratches in a week this place took 8 months. The so called manager is absolutely clueless. For some reason she wanted to piece together the roof from old parts of the destroyed roof. Of course that didn't work and she ended up having to get all new parts. I also had warned them about how easy the roof scratches and they ignored it and still put the glass roof on a piece of cardboard box. Then they bring it out to me with scratches, of course I'm not going to accept it with scratches. So instead they try to blame me for the scratches. I had to escalate the situation many times over a 8 month period with state farm to get a new roof, the shop kept saying it was on back order. So I had state farm get the information about where the shop was getting part from. Some how a few days later they have the part. I would never come back here.

Highly recommend the Crosby location. They stand behind their work. My car was at another collision…read morerepair shop that didnt completely repair all the damages that cost me a lot of money. Brought it to the Crosby location to assure me that everything that I had paid to get done was done correctly. I was also reimbursed for the monies that I put into my car from the insurance company (Progressive) GO SEE TOM!

Mike tried to charge me 3000$ on 2 wheel repairs and to refurbish and paint my passenger side near…read morethe rear window. Poor quote and assessment do not recommend bringing my vehicle here as you will be up charged for service.

Awesome experience Alignment a tips put on car came out AWESOME thank you guys yall are always GREATread more

This is the second time using this business for my brake service needs. Alfredo and the whole team…read moreare honest and give fair prices for excellent work. I will be back.

I have used them before for a similar situation and they did a great job but today I took my wife's…read morecar in and was told I had to leave it for the estimate! He stated it was because I had State Farm--the same insurance I've had for over 25 years and the last time they did everything while I was there. He seemed uninterested from the start and not very good at customer service. Him telling me he had to take pictures--I was ok and then I guess there is other work that I'm certain he didn't need my car for. Oh well so if you have State Farm be ready to drop it off for an estimate.

Took my daughter to International Paint & Body in Pearland. Everyone at the place is very nice and…read morecourteous.  Especially James Barlett, he took care of us well.  My daughter was involved in an accident, where she got rear-ended on the freeway.  James assisted us dealing with Insurance and even offered to return the car rental when we picked up her car.  My daughter's BMW looks brand new again within a much shorter time than I expected.  I strongly recommend  International Paint & Body, see James he will take care of you.

They Ordered & installed the wrong part, avoid the headache at all costs, have to take to different…read moreshop to do the repair. Take business somewhere else.

I called around and they had a great price for alignment for my small wheels - only $69…read more I came in and they did it then asked if I wanted the "steering wheel reset" for an additional $85 after discount, and they said it would help a lot with driving. Not knowing any better, I agreed and paid for it all. Totaling to $154. I come to find out later that the steering wheel reset is supposed to be a step in the alignment process and the steering wheel reset doesn't actually affect if the car pulls to the left or right. Basically I got taken advantage of as someone who didn't know any better. Not coming back.