Saved me over 1000 bucks by diagnosing my car correctly…read more Decent wait time and very friendly and informative staff, they were happy to explain pricing and showed me exactly what was wrong with my car. Very much recommend

I rarely leave reviews, so this should say a lot…read more I brought my 2018 Volvo S90 to Eric's Car Care for an A/C diagnostic because the air was blowing hot. I had a scheduled appointment and dropped my car off around 7:00-7:30 a.m. on Friday, yet I didn't get my vehicle back until Monday. I also never received an update call--I had to call them myself. While delays can happen, my real concern is the accuracy and honesty of the information I was given. After their inspection, I was told my vehicle needed a new A/C compressor, condenser, and expansion valve, bringing the total repair cost to $6,411.07, including labor. That is a major expense, so I declined the service and sought a second opinion. I then took my car to Alpine Motor Works, where they identified the actual issue: a leaking Freon valve. They replaced the valve and recharged the A/C system, fully resolving the problem for $205.65 total. There is no reasonable explanation for being told I needed over $6,000 in repairs when the real issue was a minor leak. This feels extremely misleading and unprofessional. I was even encouraged to finance the repair and pay off the balance within 90 days, which now feels even more concerning given how unnecessary those repairs turned out to be. Being given such drastically incorrect information after a diagnostic is unacceptable. Customers rely on shops to provide honest assessments, not inflated repair recommendations. I will not be returning, and I strongly encourage others to seek a second opinion before committing to major repairs here.

Honest mechanics and fixed my vehicle quickly. I have gone back and will use them again.read more

I always go to this automotive shop for an inspection sticker. They are super quick and friendly…read more This time around I had a leak in my tire and decided to bring it here for a 2nd opinion. In less than 45 minutes they were able to find a nail in my tire and patch it for a very reasonable price. So glad I decided to stop by.

I was referred here by Max Care Extended Warranty, and was taken care of by Mathew. He helped me…read morewith literally everything mainly my claim with them for my engine replacement . What I loved most was that my whole experience at this shop was fast and straightforward. 100% recommend, I'll be coming here only from now on!

Horrible experience. Was referred here by SilverRock for repairs. Spoke with Matthew and he…read moreinformed me what needed to be done. What he didn't mention was there was damage to my car. My car arrived on 12/4. He contacted me on 12/5. Again no mention of damage. When I arrived at 5:15 12/5 I saw apparent front and rear damage. When I asked Matthew he showed me photos of the front and bottom of my car dated 12/4 at 3:29. When I asked about the back he said "Oh I don't know how that happened". He then sent a younger kid out to take a photo of the back. I asked for screenshots of the pictures. He texted the photos to me and tried to send the rear damage as well. Also when I received the estimate to approve the charges it was $147. When I received the another estimate it said I approved over $1000. You can see Matthew's photos are 12/4 3:27 with an iphone, my photo is 12/5 5:22 using a Samsung. Then the teen takes a photo at 5:29 with aniPhone, DO NOT TAKE YOUR CAR HERE! Very shady business

I got my emissions test done here and it was quick and affordable. I did wait a few minutes to be…read moreattended but then realized that I had to get out of my car and go into the small office to let them know, that could probably be more obvious. The waiting area is tiny so if you're getting your car serviced and expect a longer wait time, it's probably best to have a ride back home ready.

Fair and transparent pricing, and quick work!…read more I went in for routine maintenance on my Avalon that I avoided for way too long. Called and got a quote first for new brake pads (I think it was $185 but can't remember for sure) and then got a quote for brake pads and rotors, which was $450 including labor. But it turns out I put it off for too long and also needed new calipers. He lifted my car up and showed me how they were leaking brake fluid. And this didn't surprise me because I could feel my car was no longer braking. He finished everything during my work day and only charged $1,000. Ryle is among the top three mechanics I have ever used and had by far the fastest turnaround of them all. I can't recommend this guy enough!

Got a free estimate quickly. They explained what work needed to be done and fixed the damage…read morequickly. Quality of the repair was top notch. Hopefully, I won't need any more work in the future, but if I do they will be where I take my car. I also like the fact that they warranty their work as long as you own the vehicle. All the employees were professional and knowledgeable. Thanks Santa Ana

The black liner over the drivers tire on my Lexus RX 350 came lose while traveling from Austin to…read moreHouston on Sunday. On Monday, we immediately went to the dealer to purchase a new part and asked for pricing to install the part. The price was RIDICULOUS! I immediately used CoPilot to locate shops in my zip code and Santa Ana Body shop was the first one to come up. We called and spoke to Brandon and told him the part that we purchased and asked for a price on installation. He quoted us a FABULOUS price for the installation, far less than the dealership and he suggested that we bring the car in at 2pm. We promptly arrived at 2pm and it took them 15 minutes to install the part. My husband and I were extremely impressed with the facility and also noticed that they also serviced cars. We will be bringing his Lexus RX 350 back for future maintenance and also will bring back my Audi Q5 for service. We highly recommend Santa Ana Body Shop!

Possibly my best auto shop experience ever. My car looks brand new (some front fender/bumper damage…read morewas repaired), it was ready when promised, and the hand-detailed exterior and interior car cleaning was a pleasant surprise. Ron was great to deal with - walked me through the estimate so I understood what each charge was for and the work was reasonably priced. Highly recommend!

O.M.G !!! RON HARVEY I LOVE YOU!!! Thank you Ron and your staff for fixing my car... IT IS…read morePERFECT!!! I am so picky when it comes to color matching but you guys did an EXCELLENT JOB!!! My paint matches perfect to my car.... i had bad experiences in the past with color matching on my car, sooo bad you can tell it was two different colors... BUT, Ron and his staff was AMAZING!!! I will use you for all my auto needs , i thank you so much, im sooo happy!!!!!

They really seem to care and make their best attempt to help the client and meet their specific…read moreneeds to come to the appropriate solution. This is a biz that been around for many years and the staff overall is quite knowledgeable! Coming this will be the third time they have worked on my Mercury Grand Marquis and it is 23 years old. Thus far they have always done a terrific job. Rena has been my primary contact and she's just amazing. She's genuine, funny and authentic.

Attempted to pick up a customer's vehicle. These people are charging $250 admin fee. And they…read morecharged the fee for Dolly attempts because it was in front of their door.. which means they try to use Dollies but were unsuccessful so they will charge you. The female on the phone was very rude very aggressive. Very Bad attitude.

Had to replace RAV4 tail light. Fantastic service and best pricing. Done quickly while waiting…read more Very responsive, polite and easy to to work with.

Wrote a review on google 6 months ago, it mysteriously disappeared.. before that noticed another…read morecommenter write a negative review, theirs also "disappeared". Which makes me think this establishment can manipulate metrics to only show the positive reviews which is unscrupulous. Honestly, am amazed at all of their glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/2024 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer's vehicle, hit mine in the process.. Due to the "raving reviews" I opted to take my vehicle here for body work.. Big mistake. Can't discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that's a lie. I had to establish the contact. Upon picking up my vehicle in 1/2025, forgot the guy's name, however he's the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said "hey, can you come out with me so we can view the work repaired together". He obliged. Note, weather was dreary & wet the day of pick up. As I'm looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a "new" bumper why is there a noticeable mark? He gave me a lame response, "well , it must of got there when the tech was placing the bumper on, he may have scratched it" ok, fine.. As a result, he did return my vehicle back to the tech to "touch up" that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, "oh, that's just paint that bled over" . Any who, my vehicle was kept with them for another 2 weeks I believe. During that time, they did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight & hood, all optics. Fast forward to Feb 2025, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 2025 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I contacted the 3rd party insurance that paid for the repair & that's when this establishment tried to contact me. At that point, I ignored them since I did not trust them to fix their mistakes. I instead, went to another body shop the 3rd party insurance approved. I was furious! Couldn't believe this happened to me especially since they've worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, they stated the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks. The hood needs a paint correction as my vehicle is not the same. I am fortunate, during my post repairs from another body shop, there are no longer gaps & glued up parts. Forgot to add, one of their employees stole my spray air freshener..