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    First Collision

    4.6 (5 reviews)
    Closed 7:30 am - 5:30 pm

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    Services - First Collision

    Bumper repair

    Collision repair

    Dent removal

    5 More Services

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Rear-end damage

    First Collision Photos

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    Ryan Automotive Glass & Collision Center

    Ryan Automotive Glass & Collision Center

    (141 reviews)

    Montrose, Fourth Ward

    I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

    I got my full windshield replaced. Great and fast service. No complaints, I would come here again…read moreand recommend to a friend.

    First Collision - bodyshops - Updated May 2026

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