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    Safe Auto Repair

    4.3 (18 reviews)
    Closed 7:00 am - 6:00 pm
    Updated over 3 months ago

    Services - Safe Auto Repair

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    9 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Safe Auto Repair Photos

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    Recommended Reviews - Safe Auto Repair

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    Reviews With Photos

    Jose Luis M.

    Let me tell you about my experience at WDR this morning. After getting a coupon in the mail, for a $25 oil change discount. You Live and Learn, I really can't be mad at these guys , They are actually Geniuses. And I'll explain why. After getting a coupon from WDR, I visited them this morning. To my surprise, those Geniuses strategically placed the hottest, kindest and friendliest receptionist upfront. I explained that i was there for an oil changed and handed her my keys. I was asked to sign the customary paperwork. And beautiful Lady suggested I sit in the back where there was water, chips, coffee and other snacks. In addition, she pointed out that Netflix and other Movie channels. And she suggested a couple of other movies I should watch. Then about 10 minutes later, she said this, "not sure if you read before you signed". Then she proceeded to,what I considered speed reading or fast talking. It reminded me of the credits after the movies. She did make sure to Sat, they required a minimum of two hours and a $50 deposit. Confused, but being that I was the only customer in the shop. And that I know damn well, that an oil change does not take two hours, I decided to stay for the oil change. And at times talk to the beautiful receptionist. Effen Geniuses !!!! Not going to bore you, so I'll get to the point. I was right, the oil change, did not take 2 hours, it took three !!! And I was charged $180.09 for oil change. Thinking there just had to be an error, the receptionist corrected and said the price was correct. I was told that, the $180.09 "included the parts they ordered, the oil, the two filters, disposing fthe old oil, labor and the actual price for the oil change". Again confused, I asked did my vehicle require multiple o filters ? Initially I was told yes. But kindly, I explained, that no my vehicle did not require w filters. After reviewing my invoice, I identified that Synthetic o was not used, just regar 5W30, who knows what brand. So I'm damn sure I did not get a top of the like filter, nor brand of oil. They also said I needed my struts replaced and quoted me in writing $58. I let the receptionist know that, that was a great price for struts. And she acknowledged and said, i was quoted their price. But then noticed yhe correction on my bill which now quotes $122.00 I could have handled that in multiple ways. But decided to go ahead and pay the $180 minus my $25 coupon, which I had to remind them to add. But I was clear and told the young Lady, that their prices were more then anyone else's in the entire Baytown and Houston area. But my final price included the snacks, coffee, water, chat time with the receptionist, an air freshener I was given. And their entire Netflix. Hulu, Disney and Paramount cable bill for April. So no, I do not recommend this place. But gotta give it to them, these Geniuses have a unique upsell strategy. I strongly feel, it is my responsibility to inform others. And raise awareness.

    Francine 2005 F-350 & Pearl 2007 Forest River Sierra 315BHT.
    Paula F.

    I was passing through the area and had the dreaded wrench show up on my dash. I started looking for a good diesel mechanic & based on reviews from various sites I picked WDR. I couldn't have made a better choice. They got Francine in the day I called (Monday) and I got her back Thursday morning. She's got a new oil cooler & clean turbo among a few other things. I'm so thankful they got her taken care of & made sure she didn't have a blown head or EGR problem. I couldn't have asked for better service.

    No frills; low overhead; great work at a great price.
    John H.

    I'm 58 years old, so I've had plenty of vehicle work done over the past 40 years. These guys are far and a way the best shop I've ever dealt with. DW and Justin have an encyclopedic knowledge of diesels and are the most honest guys you'd ever hope to meet. I have a souped up 2006 F350 dually with the notorious 6.0 diesel. They put new head bolts and a bigger turbo in for me. I travel between L.A., Houston, and Nevada. When my Nevada shop mis-diagnosed and "fixed" a problem (for a hefty sum) just before I headed to Houston, the problem came back on my drive. DW and Justin fixed the real problem in 15 minutes for no charge. DW said, "Bad connector. We should have caught this in our general inspection when we worked on it, so no charge." How often do you find guys like this anymore? I would easily drive 150 miles to have these guys work on my diesel. If I could give them 6 stars, I would.

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    Photo of Jill H.
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    9 months ago

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    1 year ago

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    5 months ago

    I had issues with my brake booster that was still under warranty. They had me in and out extremely fast with no fees or bills.

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    Justin W.

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    7 months ago

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    1 year ago

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    Justin W.

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    1 year ago

    Alexis and Valerie was fantastic. Will definitely be coming back for more work on my vehicle.

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    5 years ago

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    5 years ago

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    Justin W.

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    5 years ago

    The customer service at Wilson diesel was friendly, prompt, and reliable. Highly recommend!

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    10 years ago

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    Justin W.

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    5 years ago

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    Justin W.

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    10 years ago

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    Justin W.

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    10 years ago

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    Justin W.

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    9 years ago

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    Justin W.

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    10 years ago

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    9 years ago

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    Review Highlights - Safe Auto Repair

    DW and Justin have an encyclopedic knowledge of diesels and are the most honest guys you'd ever hope to meet.

    Mentioned in 4 reviews

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