THESE GUYS ARE AMAZING !!! I want to Thank you for everything- Matt, Jason and Anthony. You guys went far and beyond expectations. Matt, you are definitely the sweetest guy I ever met. With a sick husband at home, bringing the car to me to test drive is one thing I will never forget. I would go back in a milli-second to buy a car from them again. It's nice to know that humanity still lives in this World. I'll love you guys 4 ever !!!! read more

Rome Preowned Auto Sales - Auto Loan Providers Near Me - Rome, New York

Seem friendly and trustworthy but really aren't wouldn't return calls after sale or take the car in for routine maintenance on the 3,000 $ tacked on warranty read more

Nice people to deal with,just didn't like the fact when I told the owner my insurance was canceled and he didn't believe me so I braught in prove,other then that they where very accommodating with my different vehicle,I am very happy and would recommend them to anyone looking for a used vehicle,I got the extended warranty and hope I never need it,will go there again,update if anything changes,thanks RPO read more

I have bought many used cars over the years and was very impressed with RPO!! They are a no pressure dealership and Bob took so much time and was so patient trying to find me the right car! Due to issues of my own I was not able to purchase at this time but will for sure be back and will send my friends and family there if they are looking to buy a car!! Thank you Bob for a wonderful experience!! Thanks again, Wendy read more

Was looking for a new vehicle and found a 2013 Jeep Wrangler Unlimited with the off-road package. Rihannon and Ben worked with us and gave me a great deal on my turn in vehicle. Went down Wednesday did all the paperwork and by Thursday evening I was driving it home. Greatest pre-owned dealership I have found in Upstate NY that will work with you and do there best even if you have bad credit, Ben will do his best to help out! read more

Rome Preowned Auto Sales - My new Jeep Wrangler - Auto Loan Providers Near Me - Rome, New York

Back in June, my mom was given a recommendation to visit this dealership to purchase a used vehicle. With my help, she was able to get approved through a co-sign credit application and began looking at vehicles. I knew I should have had the credit application already taken care of prior to her walking in... Upon my mom setting foot the place and myself being part of the conversations, I knew there was definitely something wrong with the buying process. She was aggressively pushed into one vehicle and told no other vehicles were available to be approved by the bank on the lot, which sounded pretty strange. The vehicle they pushed her toward is a 2011 Subaru Forester with mileage in the low 70s. I have purchase many vehicles over the years used from different dealerships and was never told I had to buy a specific vehicle, as that was the only one that bank would cover. I raised the red flag with my mom on the strong-arming process pushing her into this vehicle, though she was eager to get the vehicle and have something durable to drive around. She seemed to be happy with the 2011 Subaru and was told it was a very dependable vehicle that her and the family could rely on. Strangely enough, it took nearly a week to get the vehicle ready, as it was being "prepared". No car in my personal experience has taken a week to get ready, unless repairs and other major service items are being done. Once the paperwork was signed and the deposit made, my mom drove the vehicle off the lot and for roughly 90 days, with the vehicle ultimately breaking down on the freeway and leaving her and the family stranded. Upon having the vehicle towed to the Subaru dealership in town, the head certified mechanic had some pretty alarming things to say about the vehicle including: - The vehicle had been worked on recently and someone did not use the correct bolts within the engine, resulting in bent gears and the engine being completely ruined. The Assumption was made that whoever worked on this vehicle and their lack of experience or negligence resulted in the motor being bad. The head Subaru Certified mechanic was also confident someone was in the motor not knowing what they were doing. - The head mechanic at Subaru also said someone did not install the brakes correctly, even putting the brake pin in upside down. The owner at Rome pre-owned personally told me the only thing his people did in prepping the vehicle was installing the brakes, hmmm... I believe we were sold a bad vehicle. My recommendation for anyone considering this dealership is to do your homework, read the reviews and have the vehicle checked out by a third-party Certified mechanic.. It cost thousands to have the motor rebuilt, and luckily I'm blessed to be in a situation where I could absorb it. Not everyone, unfortunately, is in that position, so please do your homework, research and protect yourselves. I personally would not recommend this dealership to friends or family. read more

Meh, I experienced a lot better! I went to this biz to but a recent year car with cash. I was looking for something between 2012 and 2015. I was shown a Honda that was being repaired, it was clearly in a wreak and perhaps purchased at auction this way (the cars for the most part are bought at auction). I appreciate the honesty of the Manager Jessie, and his Seller when I was told they could not help me, they deal in financing and had nothing that I was looking for. Well. Basically after looking at the cars over the last few months they are well used, and chances are down the road you will have problems with them, second, I have noticed the biz has fallen off which tells me that they are not moving the volume they once did...sorry guys, you Burn! read more

Went there to buy a 2010 Mazda CX-9 Grand Touring I saw online. When I got there I found the car had a big dent in the driver door, and a broken seat belt in the 3rd row. I almost bought it anyway, but I wanted a 900.00 discount. They wouldn't lower the price but when I looked online a week later I saw they fixed the door and seat belt. If they just told me they were going to do that I would have come back and bought it for the advertised price after the maintenance was done. Instead they left me feeling they tried to rip me off by selling it before they fixed it. So instead of the car sale they could have had by being honest, they get a bad review. read more