I'm new to the area, due to some unfortunate event I went to the nearest repair shop and was…read morefortunate to find these guys. They made me feel like I could ask any question and get an answer along with documentation justifying labor, parts and service. I truly feel like I can ask any question and not made to feel dumb for asking and best of all not cornered into getting what I don't need.

I used to go to Chuck and Timmy once in a while, but now I find a way to get my vehicle to them…read moreEVERY time I have a problem (and I live in Camden). They do everything they can to get you in and out in a hurry and I am very impressed with their work, as well as their honesty (before I blew my back out I used to be a backyard mechanic). It's about time we have a shop in Rome that rival's Dale's (from the old days). Keep up the good work guys!

Bought a car from them a year ago, not only did they remember me, my job title, and the car a…read moretraded in, but they worked their butts off to help me get approved to finance another car. Since I live out of town, they stayed at work late so that we could work out a deal. Very impressed with their costumer service. Would recommend to anyone!

From the owner: What started with one man, a dream, and three cars has turned into the business we are today. Over…read moretime as we've grown, our mission has never changed: to provided our community with an unmatched car buying experience every step of the way. At Fazio's Auto Sales, it's our belief that everyone should have access to the perfect vehicle without having to choose between reliability and an affordable price. Whether you're looking for an SUV, truck, or a sedan, we offer a wide selection of quality, pre-owned vehicles to fit your specific needs. Plus, every car on our lot is put through a meticulous inspection process to ensure you can always buy with confidence. So, drive by any time, and let our passionate team help you find the car of your dream.

Heard the ad on the radio about 11:45 AM and stopped in about 1/2 hour later on a whim. I was…read moreskeptical, as I had been there about 3 years earlier and was totally disappointed with the sales staff. Then stopped in about 2 years ago and had the same problems with the sales staff. Both time trying to push me well above the price range I had told them. But, I have had 2 friends get vehicles since that time, so decided to try a 3rd time. Dylan, the Sales Agent who approached me, was polite and I was up front and honest about the past. We sat and talked, he reminded of the sale and that it could not be extended - no problem with that. Inquired about my price range and even what color I was interested in. He then asked if he could show me a few vehicles and let him show me that he was not going to repeat the past. He proceeded to show me 6 different vehicles, all within my price range, and even explained all the little differences between each. Yes, it was his job. We decided to concentrate on Outlander Sport, well within my price range. After a nice test drive, we discussed more about price. He not only kept me within my price range but actually got me below my range. So far, the experience was extremely pleasant and easy. Dylan was professional, not pushy, not full of pressure and more then willing to listen to me and my techno-phobia. 4 hours later, I left him with my badly broken Escape and was driving off the lot in a 2019 Outlander Sport. If the maintenance department can live up to this level of service, I will have no problem recommended both to anyone. For now, I reserve my recommendation to Dylan.

If zero was a rating. Thats what I would pick:…read more Dishonest dealership. They will lie to your face to get the sale - Sean. Seems like he's a nice guy but after the sale he isn't. We bought an Ev and they didn't give us the charger , made excuse after excuse that they had to ask the previous owner for the charger? Why would u sell a EV without a charger ?? After weeks of calling they made us drive from Syracuse to Rome to pick it up bc supposedly the charger cord is heavy. Lie. Do not believe that they will get the best interest rate for you bc it's not. Get financed before you go. We traded in a car and made an over payment to the bank for the car we traded in. The bank showed us the proof of money being given to them. We Spoke to the person who handles their accounting and he blantly lied saying they issued the check and mailed it already. Which was a lie. They also said we would have to wait for 90 days to reissue the check to us. We waited patiently and 90 days has passed and now all of sudden the person we spoke to no longer works there. Erika the person who took the same position was rude , started screaming on the phone and hung up on us . Is this the customer service you give your customers when we got two vehicles from you? If you want to be treated badly go to Mitsubishi James of Rome. Read all their one star reviews on yelp too. If they promise you something make sure it's in writing. Never again will we buy a car from them. Nor should you. -

Have brought my 2023 in for years Asked for a trade in value 3 times crickets !! In the last…read moremonth came in looking for a 2026 Denali's pickup 2500 talked to a salesman who said he will find one that I am looking for . Followed up when I didn't hear from him , said he will call me right back ( he was pumping gas ) crickets !! So I found what I am looking for online in Ohio Good price great trade in !!! BANG deal done lesson learned !! DO NOT chase a car salesman !

I'm very thankful for Stan Bogacz at Davison Automotive. My SUV started having problems right as my…read morewarranty was ending, and there was no way to get me in before it expired. Stan went above and beyond by working with GM to make sure the repairs were still covered. There ended up being eight issues that would have cost thousands of dollars, but he made sure everything was taken care of. My vehicle was there about a week while parts came in and they fixed everything. That level of care and customer service is rare.

Good service went quick I didnt feel rushed into a purchase and the after purchases support seem to…read morebe going well got a reasonable deal and they didnt try to upsell me on a bunch of extras

They broke my truck and then refused to fix it for free, I brought it in for an oil change, and the…read moreguy who checked my mileage yanks on my key and break the steering column and the ignition switch on my truck and then refuses to fix it for free leaving my truck stranded not even giving me a loader car, every time I tried to get help they look at me and walk away