1. K & L Auto Sales

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Rome, NY

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K & L Auto Sales

1.0 (4 reviews)
Closed • 10:00 am - 5:00 pm

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4 years ago

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James Mitsubishi - Full tank and 5 original miles

James Mitsubishi

(25 reviews)

Heard the ad on the radio about 11:45 AM and stopped in about 1/2 hour later on a whim. I was…read moreskeptical, as I had been there about 3 years earlier and was totally disappointed with the sales staff. Then stopped in about 2 years ago and had the same problems with the sales staff. Both time trying to push me well above the price range I had told them. But, I have had 2 friends get vehicles since that time, so decided to try a 3rd time. Dylan, the Sales Agent who approached me, was polite and I was up front and honest about the past. We sat and talked, he reminded of the sale and that it could not be extended - no problem with that. Inquired about my price range and even what color I was interested in. He then asked if he could show me a few vehicles and let him show me that he was not going to repeat the past. He proceeded to show me 6 different vehicles, all within my price range, and even explained all the little differences between each. Yes, it was his job. We decided to concentrate on Outlander Sport, well within my price range. After a nice test drive, we discussed more about price. He not only kept me within my price range but actually got me below my range. So far, the experience was extremely pleasant and easy. Dylan was professional, not pushy, not full of pressure and more then willing to listen to me and my techno-phobia. 4 hours later, I left him with my badly broken Escape and was driving off the lot in a 2019 Outlander Sport. If the maintenance department can live up to this level of service, I will have no problem recommended both to anyone. For now, I reserve my recommendation to Dylan.

This place is a disgrace.They have had my car for five days. I am a Type 1 diabetic and I have an…read moreappointment with my doctor I can not get to without my car.

Davidson Chevrolet Cadillac Buick GMC of Rome - Exterior

Davidson Chevrolet Cadillac Buick GMC of Rome

(24 reviews)

Great service as always. I took my 2016 Chevy Trax in for service which involed engine problems…read morethat included piston, rings and seals. Service writer Bethany kept in touch with me regarding the repairs and answered my many questions over the course of time my Trax was in for repair. Service Technician Tim made all the repairs and took the time to discuss in detail the issues that led to the failure and somehow put my mind at ease regarding repairs made to an engine with 26,000 miles on it. Taking that time to talk with me, answer my questions, show me the old parts and explain the reason for the failure was appreciated and not typical in today's world based on my past dealings with other local dealerships. The repair was done well and I couldn't have asked for more. Trust in the service department (Lisa, David, Stan and now Bethany) is the main reason I have purchased many automobiles from Davidson of Rome and why I keep going back. The service is always performed as promised, in the time frame stated. They are pleasant and friendly. Sales has never left me feeling like I got ripped off either, so I would recommend them to anyone as a first stop when car shopping.

I bought a car in December. New! It has been nothing but problems. I called service 3 times and…read moremanager 3 times. No response. They sold a lemon and i have had it. If you are a professional and leave customers hanging you are horrible company. To bad they ignored an on going problem. Now I will take it to the lemon law.

K & L Auto Sales - car_dealers - Updated October 2026

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