Horrible act lick slimy used car salesman try to up sell and sell you thinks you don't need must…read morework on commission

My Tesla had a flat. Tesla roadside assistance is non existent in Utica area. Distrssing…read more Oriskany Garage was outstanding. The service quality was quick, quality is superior, and most importantly the interaction was professional and comforting. Without exaggeration the experience was nothing short of noticeabley above other places. You will be satisfied with this business. Mark W

I went there for a front end alignment and when the tech came out I knew something was off! They…read moretried to get me to buy things that I did not need!!!! I told them to get my truck out of there and took it to my mechanic and he confirmed I did NOT need the extra work they suggested!!! So besides taking my truck elsewhere for the alignment it's safe to say I will not be returning to Tallmans....get richer off some other gullible person!!!

If you're worried about mechanics overcharging or making up repairs etc, I would trust this place…read morethe most to not engage in that type of nefarious activity. The shop owner went out of their way to help me when I was stranded with a flat tire and got me pumped up and back on the road without charging me anything. I think that random act of kindness speaks for itself.

On my next visit, I was helped by an amazing technician, Eddie. He helped with the air machine on…read moremy spare tyre and offered to fix my punctured tyre on a busy Saturday afternoon. He was friendly, efficient and knowledgeable; made the visit short and sweet! Great technician! Overall amazing experience. Because of Matt, Eddie, we will definitely be back to use their services. Keep up the good work Matt, Eddie and Mavis Discount Tire!

My daughter needed an inspection on her fairly new car that has roughly 15,000 miles on it. She was…read moretold it failed inspection because she needed $700 worth of repairs. My husband said no. Picked it up, took it somewhere else and no problem. They took pictures to prove we were lied to. Disgusted that Mavis would try to take advantage of her just because they suspected she wouldn't know any better!

This shop is great highly recommend! Very honest and does great work. Matt is very professional…read more Again great place to take your vehicle!

From the owner: Small business that is honest and cares about there customers read more

This is my go-to shop for my three vehicles. They put a lot of effort into making sure that the…read morework is done right, and that only the work that is needed is done.

The whole team is really good but what sets them apart from other shops I've been to is the…read morecustomer service piece. Everyone I interacted with was very personable, I wish I could give credit to more of them, but Rick was who I interacted with the most and he does a really great job. Won't bother going anywhere else.

They don't do custom exhaust anymore. Also they don't add anything that will modify your exhaustread more

They did a good job on my car, and the price was reasonable. I know cuz I used to be a mechanic. :)read more

I needed a vehicle Inspection. I made an appointment at the wrong location(than where I drove to)…read more They easily took me in(although the garage seemed busy). Service Requested was extremely convenient. Can't say enough about good quality, good value, and did not take that much time at all.

I pulled up and the car in front of me was told to sit in the middle of the two stalls, waiting for…read morethe next stall to become available. I parked behind her. A rude driver pushed around us both and parked in front of one of the stalls. The worker (Rauel) came out and told me to go to the other stall... the rude guy wasn't able to get his oil changed and the guy BEHIND ME went next. THEN that car was finished quick and I was STILL waiting. They are so inconsiderate and rude here. I would NOT recommend.

Absolutely appalling "customer service". I called this morning at 11am to make arrangements to pick…read moreup my car that was towed there the night before. Norm, I presume, broke out is nasty attitude right from the get-go saying "well I was there until 10 I'm not there now", implying that I ever had any clue as to what his personal schedule is. I asked him if there was any way I could pick up my car today and pay him for the tow and he said he would call me back. the only positive thing about this transaction is that Norm did call me back in a timely manner but still treated me, his customer, as if I murdered his puppy. The conversation went as follows: Norm-Yeah, I'll go back but you better be there because I'm not waiting around for you. And you have to have cash. Me-Okay, how much will it be? Norm (snidely)-Well I don't know I'm not there! And its gonna be a $30 fee for me coming back. Me-Whatever While I was waiting for my ride Norm called to show his dismay that I wasn't there. I gently reminded him that I did not have a car in my possession and that I would be there soon. The minute I walked in the door I was greeted by Norm telling me how he was doing me a big favor and giving me a deal. He towed my car 2 blocks, kept it for 10 hours and charged me $30 extra to go to his OWN business and take my money. He said "I don't normally come back", whatever that means. Its not the money put me off about Norm's Service Center, $95 is pretty standard for a tow, it was the mean, rotten, nasty attitude. I've worked in various forms of customer service for over 15 years and one thing you NEVER do is treat your CUSTOMER like you are doing them some kind of godly favor. You treat your customers like they keep the lights on and put food in your children's mouths.....because they do.

this was the fourth place I had been. free air for tires-they are broke, air goes out not in…read more Mohawk st. had removed theres'. so I went here. I could not get anyone to help me, BUT at Mavis, the guy at the counter was so nice. a young man by the name of Christian helped me, or rather he did it. he was also very pleasent, and quick, and he deserves a raise.

I went to Mavis on Oriskany St in Utica NY this evening because I had a headlight out. As I was…read morewalking up to the door a gentleman said hello to me and I noticed the Mavis shirt he was wearing so I told him I needed a headlight bulb and asked if he could put it in for me and he said they close in 8 minutes( yes it was 4:52) and it would take an hour to change a bulb in my kind of car(a 2018 Chevy Equinox) so I got in my car and went down the road to Auto Zone. I walked in told the kid as the register that I needed a bulb for the passenger side headlight and asked if they would put it in. The kid said yes got my vehicle make and model and asked which bulb I needed. My car takes 2 on each side. I told him I wasnt sure so he asked where my car was. I walked him out to my car and he took out the old bulb then him and I walked back into the store. He grabbed the correct bulb and told me he needed grease to put in it to put it in I said ok. He cashed me out, put the grease in the bulb, walked back out with me and put the bulb back in. Then hole process took 10 minutes not an hour like the guy at Mavis said it would take. I will not be going back to that Mavis ever again! That guy shouldn't even be working there if it takes him an hour to change a light bulb!!!! ​