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    Romantic Nails

    4.3 (6 reviews)

    Services - Romantic Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    Venice Nails and Spa

    Venice Nails and Spa

    3.2(33 reviews)
    1.1 mi

    I am very disappointed with the customer service and how this situation has been handled…read more I used to come to this nail salon regularly throughout high school, so after moving back to Tulsa, I decided to return. I got an acrylic fill, and about a month later I went to a different salon that had been recommended to me. While removing my polish, the nail technician discovered what appeared to be severe mold and fungal growth underneath my acrylics. She told me it was one of the worst cases she had seen. Because of the condition of my nails, I went to urgent care and purchased the antifungal treatment they recommended. I was leaving the next day for a work trip, so after beginning treatment I had to apply polish/gel to my nails for work. I immediately contacted the salon and provided live photos with timestamps documenting the condition of my nails. Rather than addressing my concerns or issuing a refund, they repeatedly insisted that I return to the salon so they could examine my nails in person. By that point, I had already started treatment and covered my nails because of my work obligations, and I was not comfortable allowing anyone to touch them. It has now been over a week since I first reached out, and despite providing documentation, I still have not received a refund. I wasn't looking to leave a negative review--I simply wanted the situation to be handled fairly. Unfortunately, the lack of accountability and customer service has left me extremely disappointed. I hope they take concerns like this more seriously in the future.

    Beautiful building, good experience. I personally do not…read morelike massage chairs because they hurt me when they grind up in there lol. I kept turning it off... nail stylist kept turning it back on. Also the towels they wrap your legs with are VERY hot. So I asked her to cool mine for a couple seconds before wrapping my legs. Always keep communicating with them... it works better that way. They do a great job, my nails have looked good for over a month! I would definitely return and recommend. Just keep communicating with them.

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    Romantic Nails - othersalons - Updated September 2026

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