1. Roman & Sons

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    Warrington, PA

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    Roman & Sons

    4.9 (11 reviews)
    Open • 9:00 am - 8:00 pm

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    Review Highlights - Roman & Sons

    “After receiving a few quotes from larger installers I contacted Dan and he came out for a free estimate.”

    Mentioned in 5 reviews

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    Smart Shield Windows

    Smart Shield Windows

    (19 reviews)

    Somerton

    We contacted Smart Shield Windows because they are a veteran-owned and veteran-friendly company,…read morewhich was important to me as a fellow veteran. After working with Bryan and his team, I can honestly say they exceeded every expectation we had. Smart Shield talks about putting customer service, integrity, communication, and quality first, and that is exactly what we experienced. I have never had customer service from a home improvement or service company as good as what we received from Smart Shield. Everything was easy, convenient, timely, and well communicated from the first conversation through installation. We had our front entry door replaced, along with our garage entry door and a new screen/storm door. Bryan took the time to walk us through the different options, helped us get the look we wanted, and worked with the manufacturer when we had specific requests around the front door and trim. Bryan and his team were excellent every step of the way. The installation was professional, the finished work looks great, and the difference in our home was noticeable almost immediately. The house is quieter, the doors seal significantly better, and we can already feel the improvement in keeping the cool air inside and the hot air outside. What impressed me most was how easy they made the entire process. Smart Shield says they focus on customer care and keeping customers informed throughout the project, and they absolutely delivered on that promise. If you are looking for new windows or doors, I highly recommend Smart Shield Windows. They are a veteran-owned company that takes pride in its work, stands behind its products and installation, and provides a level of customer service that is increasingly hard to find. They earned every bit of this five-star review.

    This company must not do small handiwork jobs Just wanted a…read moredoorknob & stormdoor pump replaced.

    Tom Adams Windows & Carpets

    Tom Adams Windows & Carpets

    (14 reviews)

    I had previously written a bad review--no call no show after making contact via their website…read more About a week after I posted that review, their sales manager contacted me, apologized profusely, and we made arrangements for Jon to come and provide a quote. Ultimately, their quote was solid, they offered a decent discount, and I have placed an order. We're probably 8 weeks away from job completion.

    Very disappointed in Tom Adams. Their salesman was not knowledgeable and sold us the wrong…read moreproducts. He acted like he knew what he was talking about. We asked a lot of questions and really thought we were getting a good product. We were promised our flooring would be durable and a hard grade floor. The flooring they sold was horrible from day one. It fell apart shortly after we got it. They blamed it on wear and on my dogs. They even sent an inspector to the house. The inspector blamed my dogs and wear over time. The floor fell apart in the first 6 months. We didn't even have our dogs then, and it fell apart in areas we didn't walk on! Plus, it was their inspector which we felt was totally in favor of Tom Adams and biased. The report came back that my dogs and wear were the cause of this. Totally preposterous! We must have replace hundreds of planks over the years. It couldn't be wear, especially since the planks weren't the same as the ones that were originally installed. We were told it was going to be a very durable wood floor, good for dogs, foot traffic, etc, and not soft grade. We got the total opposite! We can't resurface them or stain them, they would totally fall apart. Tom Adams kept replacing planks and the same thing continued to happen. Tom Adams would not take responsibility or would the manufacturer. They stopped using the manufacturer knowing these problems with Chesapeake flooring. We just kept getting the run around. The warranty meant nothing, because no one would make good on it or take responsibility. We even showed Tom Adams the bad reviews regarding the company's floors. The reviews stated that the same thing was happening to others. They had knowledge that these were horrible wood floors. We would have been better off with LVP or manufactured wood. The flooring that was in our house originally was there for 25 years with out a scratch and had plenty of wear. They were just older and thinner and we wanted a thicker plank that was more modern. Had we known what we were getting or dealing with we never would have gotten new flooring. After all the calling and replacing 70 or more planks every 6 months, Tom Adams still would not replace the floor that cost thousands of dollars. To the consumer, research floors before you buy and make sure that you use a company that is knowledgeable and that the salesman they hire know all about the flooring they are selling. Read reviews on the floors and carpets. We're so disappointed with our experience with Tom Adams. We now have floors that Tom Adams will not make good on, and are falling apart. They said, we could replace them at cost. Seriously! We paid thousands of dollars and shouldn't have to replace them in 8 years. Not to mention this has been on going since 6 months after they were installed.They look horrible and we're stuck with splintering wood floors with filler that comes out. Not the quality we paid for at all! Do your research and use another company. We would advise everyone to not use Tom Adams in the future.

    Tom Adams Storm Windows

    Tom Adams Storm Windows

    (27 reviews)

    We had 4 quotes for our new front door and new sliding glass door. Tom Adams wasn't the cheapest,…read morebut they weren't the most expensive either. We loved that they sold Provia doors and the purchasing process could not have been smoother! BobbiJo was professional and very helpful when selecting colors and styles! Easy to get in touch with her and understanding when we wanted to make a change after the original meeting. The 2 men who installed the doors were very professional and efficient. Their customer service is awesome as well--they came out to make a very minor adjustment a few days after insane are coming back in a month again to ensure everything is working properly. We are already having them do another job on the exterior of our home and have recommended them to multiple family members and friends!!!

    We had all our windows replaced in our home by Tom Adams 7 yrs ago and found the service and follow…read moreup to be fantastic. They did a great job then and even on a few service issues we had did great. Over month and half ago we asked them for a quote to put in a transom window and two small block type windows. Pat Maloney cam out too all the info and that was basically the last we ever heard from him. We called after 4 weeks to follow up and nothing finally got a call back from him and said he would have estimate to us the next day. That was 2 weeks ago. I followed up again and he does not call back. I follow up again and he calls back to say he will not quote the work. When I said this is poor service and why did it take you so long to tell us he said thanks and hung up.

    Roman & Sons - windowsinstallation - Updated October 2026

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