Rolling Oaks: Firstly, I did not realize that my appt was scheduled for 9pm. It wasn't until I called to say I think there was a data entry error & to confirm, that I was told my appt was indeed at this late hour. 2nd. The earplugs provided were inferior & if there is non-metal noise canceling headphones in addition to the earplugs, that would be helpful to protect against hearing loss. My hearing was impaired significantly after my 40 min. in the high decimal scan. This also threw my equilibrium off, needing to lean against the wall as I was exiting. *Staff was cordial & efficient, although when assisting older patients, extra care w/helping off the table (which she did when I ask her for help) & staff asking to take an arm when leaving would be helpful. I acknowledge I don't look 69yrs. but still falling is a real concern as I am too well aware things can decline rapidly for the elderly after a fall. Coddling, especially when related to the brain, providing care for anyone feeling vulnerable would meet the high level of expensive medical technology the facility provides. I am very grateful our community has & provides high quality options. Thank you very much. read more

1. When I scheduled MRI apt for one, I informed them that I'm claustrophobic and need sedation. I asked them if they will push me into the tube completely ? I was told that they won't. 2. When I went in for the appointment, THEY MADE ME WAIT FOR 40+ minutes after which the technician pushed me into the tube till my neck and then tells me he doesn't know whether the MRI machine will pull me in to the tube for the knee MRI at which point I told him I'm claustrophobic and need to reschedule. 3. Three days later, I was scheduled, I went in about 9 minutes late and she carelessly tells me they need to reschedule because " You are late" ... when I stated that I want to speak to the genocidal, I was told that he is with a patient & cannot come- SO EVIDENTLY, THE TECHNICIAN WAS RUNNING LATE 4. NOT ONLY ARE YOU PEOPLE SENSELESS, BUT ARE HEARTLESS - YOU HAVE MRIs of my spine. In my condition- the moronic front desk female was talking absolutely arrogantly. 5. I WILL TAKE MY BUSINESS ELSEWHERE . CANCEL MY APPOINTMENT AND REFUND MY MONEY IN FULL . NOTE: I've been a repeat customer Not sure what kind of senseless resources Radnet has hired and These morons don't seem to have any sense- This business when owned by someone else previously had food service and it's turned to shit after radnet/rolling oaks had taken over. read more

My wife came home from her mammogram at Rolling Oaks Radiology in Oxnard in angry tears, and she is definitely not someone who cries easily. She reported that Dana, the technologist who performed her mammogram, handled her with unnecessary physical roughness and paired it with abrasive, demanding verbal commands throughout the exam. My wife is a licensed hospital echocardiography technologist herself, so she understands that mammograms can be uncomfortable. What upset her was not the procedure itself, but the way she was treated. While waiting afterward to speak with the physician, she could clearly hear Dana discussing her by name and loudly stating that she had "a lump way up here," where it could be heard from the waiting area. That was upsetting and left her feeling that her privacy had not been respected. She spoke with the manager before leaving, but the possibility of encountering the same technologist again means she has decided never to return. We will gladly drive farther to another imaging center and will recommend that our family and friends do the same. read more

Absolute crap show. A month ago I waited on hold for over an hour for an appointment at 7am today. Got a call at 6:10 saying it was cancelled and they will call me for a new appointment. No call so I call. Another 1 plus hour wait on hold and was told next appointment available is mid August. So over 2.5 months of waiting. I'm calling my Dr to see if another company can do this. read more

Very bad. They have no interest in helping you. You are like cattle in a revolving door. No reliable xray techs!! I wouldn't want to work there either! They over book and don't have enough seats or workers!!! I went somewhere else! This is the one on 1700 rose suite 110 in Oxnard. They need to let me know a head of time if it's two places!!! read more

Rolling Oaks Radiology - Oxnard - My appointment confirmation did not mention any other addresses to go to. They wanted me to go somewhere else and come back!!! - Radiologists Near Me - Oxnard, California

They are the worst ever. Never ever have I been treated so poorly. Its not just the office people, it is the whole company. I choose a ppo because of the excellent service. This is not even bad, it's terrible. They canceled my appointment 3 times and now are making me get a diagnostic that was never originally scheduled. So frustrating read more

I went at 8:00 am for back X-rays and even though they did not have the order from the doctor they acquired it and saw me right away. The X-ray tech was very nice and gentle with me and my experience was great. read more

Suite 155 women's center- Always a pleasant experience even though ultrasound scans are not always quite so pleasant... Love the staff here. Everyone is always so nice and a shout out to Dana, my ultrasound technician she is a doll. Very sweet and thorough! Highly recommend coming here for whatever your radiology needs are. read more

-For the Women's Center Suite 155 awesome, kind and friendly staff, no complaints other than I couldn't make a follow-up appointment. -For the X-Rays Suite 145 , the lady behind the counter was nice but the technician gets a ZERO for customer service! Wow. She walks me back to the room, goes behind the screen, asks a few questions, tells me okay you can take off one shoe (foot x-ray) and I stand there. Finally she said oh I'm sorry go ahead and lay down. She never walked me to the table (big room, huge machine) nor adjusted it. I'm not even sure it was wiped down. Three different views and she goes back behind the screen and said okay that's it. Didn't come out, didn't proceed to thank me, or walk me out, show me the door, nothing. No customer service/bedside manner, whatsoever. Very different experience than Ventura location. read more

One week before my scheduled appointment for a mammogram and an ultrasound (made approximately four weeks before) I received a call that they had double booked my appointment! I asked how that was possible, but she did not answer. I asked what the next available appointment was and her reply was February 12th --a full month after my original appointment. I responded that this was not acceptable. She got a little snippy and told me I could always go to Thousand Oaks. I said OK and I asked when the next appointment was available, which happened to be next week, on the exact same day as my canceled appointment. Are they working shorthanded in Oxnard Office? I think they do good work, but I cannot stand that they are not a reliable facility. You should do better Rolling Oaks. read more

Took my dad in for his appointment, office staff was very friendly and very helpful. He went in for a heart check up, and the Dr and staff took really good care of him and me. Definitely recommend this place for your Dr. appointments. read more

Great experience compared to the Ventura location. Ventura had an hour long wait for walk-ins, whereas this location I was able to get seen right away. Large, comfortable lobby here - Ventura was small and confined. The staff was friendly and helpful, Ventura was standoffish. Would 100% recommend this location. read more

My daughter was scheduled for MRI of the wrist/arm today 8/26/25 At 7:40pm. We were told to come in 20 mins early at 2001 Solar Dr, Ste 135, by the person from their call center who booked the appointment. When we arrived at the front of the building we noticed there was no one around. We continued to walk towards their suite we opened the door and the alarm went off nobody was inside but the lights were on we tried getting anybody's attention but no one was responding. There was no sign on the door saying the office is close. I did not get any call or any type of notification if my daughter's appointment was cancelled or rescheduled or if her appointment was moved to a different location. I tried contacting the local number that they have outside the door but it just directed me to their call center which is not located in Ventura county. I work at a doctors office and we refer our patients to this establishment most of the patients we refer complains about how horrible their experience with calling to book appointments or have questions regarding authorization. Some patients were given the wrong information and get the run around. We had a better experience when this establishment was Grossman Imaging Center. They had professional staffs and you get to talk to a person who actually works in the office not a call center. They need to improve how to handle appointments and they need to provide the call center agents more information about the company and which location offers the correct service type. read more

I had the best ultrasound nurse I give her ten stars. She was really the best and answered all my questions. And was very nice to me and my wife and treated us with the upmost respect. She was amazing and I forgot her name shame on me, she is really an excellent ultrasound technician. I highly recommend this place excellent service. read more

To begin with, the person who took my information to make an appointment give me a date then five minutes later said oh no, I couldn't have that date. It was already taken. When I arrived at my appointment. They told me they could not take me in because I did not have my images. They told me I had to physically go to the last place. I had my mammograms done get those images and bring them back to them. I relocated from the San Fernando Valley to Somis, California the beginning of the year. I've never heard of anything like this in my life- I've never been asked to bring in the physical copies of previous images. The people there were not helpful And even my doctor's office said that this place is terrible. To top it all off there were three other women waiting in the office before me and at 9 AM the woman who had an 8:20 AM appointment still had not been seen and then we found out there was only one technician working that day, but yet there were four women working the front desk. No one advised us this information, which is completely unprofessional. I sincerely do not recommend this place to anybody. let's put it this way. I don't want to give them any stars at all. read more

Amazing! My doctors orders gave me a Camarillo location. When I arrived there, they were not doing x-rays so the kind gentleman sent me to rolling Oaks on rice in Oxnard. I arrived right before closing however, you would never know that the staff had worked all day. They were so kind and accommodating. Exceptional staff from the front desk to the to the radiation tech. Thank you for being so kind and helpful. read more

If you need an ultrasound done, they will schedule you and call you a few days later saying you were either double booked, or the ultrasound tech is not in that day, or that you were scheduled in a room that doesnt do ultrasounds. Then they will reschedule you for two to three weeks after your initial scheduled date. This has happened to me three times with rolling oaks radiology. It is unacceptable. They say they do more mammograms now than ultrasounds. Their schedulers are not in house and are not reliable. read more

The company CANNOT GET THEIR SCHEDULING TOGETHER. They screwed up my wife's Diagnostic visit 3x's. Who ever schedules office visits is not capable of doing the job and even after we submitted numerous complaints it continues to occur. each time a date, location and time are scheduled and each time she receives a call the day before or the day of the appointment to let her know that: They do not provide that diagnostic service after 3pm or They do not have technicians at the location of her appointment or they do not provide that diagnosis at the location scheduled. How can you trust a company as large as RadNet (rolling Oaks) if they cannot provide something as simple as getting the schedule correct. read more

I went to the women's center office to have a mammogram. When I walked in, two young women at the front desk said nothing. I approached one of them and waited, as I could see she was in the middle of something. While I was standing there, another woman came up behind me with her paperwork. The first lady then said, "I will take that, and what form of payment are you going to use?" At that moment, I was still waiting for the woman in front of me to acknowledge my presence and check me in. The other woman at the desk was just staring at her computer screen, never looking up. Then, a Hispanic woman walked in, and the second woman promptly said, "I can help you over here." I was taken aback, as I was still waiting for the woman in front of me to finish assisting the lady who had just arrived. Finally, she asked me, "Do you have an appointment?" I was so frustrated that I almost replied, "No, I thought I would just stand here for ten minutes until you got your act together!" I handed her my insurance card, and she mumbled something about a copay. I had to ask for a receipt, to which she barked, "It will be in the paperwork I hand you." These ladies treated all the white women with disdain; but were nice to the Hispanic women. They need to be fired! The back-office ladies were very nice, professional and kind! read more

I have literally been trying for weeks now to get an appointment. You cannot do it online and have to talk to people. People at what seems like a call center answer and cannot get the correct paperwork or authorization Frustrating read more

Messed up appointments a few times. Went to the office at least twice ended up having to reschedule because the technician was not available or something missing from their end. read more

Gave them another chance after speaking to them and I had them verify with the pharmacy that the medication that is needed for the test would be there. After they assured me that it would be there I agreed to drive there again. Of course, after driving there again, it wasn't delivered. They decide to tell me after they charged me for a copayment. Apparently it's all the pharmacy's fault. I asked to have the office manager call me when she came in at 9:00 am. It's 3:00 pm now and still haven't received a call from her. I just don't feel that they think that driving down there twice (2 hours round trip each time) is a big deal. Plus all the preparations to be ready for it and canceling your day because it's an all day thing. Left extremely disappointed. Especially because I made sure the day before that there wouldn't be any problems. Still waiting for a call. 2 DAYS IN A ROW. read more

I had the worst experience ever with Roling Oaks Radiology located on 1901 rice ave. Oxnard. Everithing started with a screening annual mammogram that was done on 11-07-2024. The recommandations of Dr. Weiss Andrea was: Continued clinical and annual screening 3-D mammografic tomosynthesis follow-up recommended. Also, at the same time I had a breast ultrasound and they discovered an oval circumscribed hypoechoic lesion that eneded up to be bening ( the wired thing is that the mass was always there for years but it got unoticed). The doctor (Abelson Deborah) recommende a 6 months follow-up of that right breast which was done 6 months later on 06-23-2025. Based on the results that hypoechoic lesion was unchanged. The doctor that signed the Ultrosound ( Wei Lawerence) was eiter unexperienced or basically stupid so he wrote: recommended diagnostic mammogram (annual exaqm) and right breast ultrasound follow up due to abnormal mammogram! Outraugeus to make up a diagnosis that never existed. I've never had an abnormal mammogram!!!! The Oxnard office front desk receptionist are very mean and unwilling to cooperate ( ex Mrs. Martha) very mean and rude!! Now, I have to pay almost $600 for a diagnostic mammogram that is absolutly not necessary per dr. Wei Lawerence! Per my PPO Anthem blue cross insurance this made up diagnostic mammogram is uncovered!! the right way to do it per insurance is to have a screening mammogram which is paid 100% and if something is suspicious than a diagnostic mammogram needs to be done!!! Oxnard Office does't want to cooperate!!! Shame on them! They dont care about the patient well being only making the money for unnecessary testing that was wrong interpreted by this lunatic doctor!! Very bad office!! Stay away and go somewhere else!!! I will never ever return to that office!! A bunch of useless and indiferent people!!! read more

From the receptionist to the CT tech it was a great experience. They were kind, listened and cared. We went late Friday afternoon for a CT scan and to see smiles on the face behind the desk was a welcome site. THANK YOU to the staff. read more

If you HAVE to go here, make sure you go inside to physically make the appointment. Apparently they don't have communication with the scheduling department, so your appointment doesn't exist when you show up. read more

I would rate the office itself, but I can't get an appointment after 30 minutes on the phone with a person who did't know their posterior from a hole in the ground. This person refused to transfer me to a supervisor and hung up on me. I never got a call back. They also weren't familiar with a loop recorder (for monitoring the heart) and just shouldn't be workin in a medical office. I will definitely not be back and will instruct all my doctors to order future imaging from a different chain of imaging centers. The incompetence at this one is the only thing about it you can count on. read more

I do not recommend this place! First off they told me to be there an hour early to drink barium for a ct scan. I get there an hour early and they are so full there is not even a place to sit. I end up waiting a whole hour in the waiting room no fluid was ever given. The lady at the front desk was super rude and made me pay up front even though I know the amount they were charging me was wrong. Now they tell me it's going to be at least 10 days before someone even looks at my scan!!!! That is an absurd amount of time to wait for scan results when you are worried and not feeling well!! They should notify you beforehand that it takes that long to get results so you can go somewhere else! The tech also told me it would be a few days to get results.... Where is the disconnect here..... read more

Come here if you like having your time wasted, I will never come here again. I ask if they are running behind and she says yes 1 hr and that's normal. Thanks I will never return. read more

I don't normally write reviews, but feel I need to share the awful experience my mom, an elderly cancer patient, had at this site. She needed to have a scan for her cancer treatment, one that was going to take a few hours to complete. Because of how ill she was, she was no longer driving. I work full time, but was taking her to appointments and trying to navigate her treatment schedule and my work schedule together. I dropped her off for her appointment and was going to pick her up on my lunch break. Her appointment finished about 1 hour 20 min before my lunch break. She was waiting for me in the lobby, and one of the office staff there kicked her out of the building! They told her she was "too radioactive" now from the scan, so she wasn't welcome to sit in the lobby. When she told them she was waiting to be picked up, they kicked her out of the building completely. She ended up having to sit on the pavement outside in the hot sun. AN ELDERLY CANCER PATIENT. They could have shown her some compassion and given her a place to sit away from other people (if she truly was so radioactive); possibly in a hallway, or they could have put a chair outside in the shade for her. Instead they made her sit outside on the ground in the direct sun. When I pulled up to get her she was crying and sunburnt. Other patients from the lobby actually came out to check on her, because they were shocked at how cruel the staff in there was. Some of the patients saw them kick her out and were upset about it. It ruined my mom's already fragile mood for at least a week afterwards. She cried a lot that day. She was going through the worst experience of her life and the least the Rolling Oaks staff could do was show her a little kindness and compassion, even if they were enforcing some kind of rule about the lobby. She has since passed away, so now I'm taking the time to write the negative review I've been meaning to write. Absolutely horrible staff. I hope the person who threw her out has gotten fired. That's not how you treat a sick person. read more

The office visit itself was great. Had my first mammogram and the experience was great. The issue is that my doctor scheduled an appointment 3 weeks out to go over those records/results and Rolling Oaks hasn't processed them. I had to call the records department to see what's going on and the woman is beyond rude. The one thing no one wants to have to deal with when they're waiting for such results is a lack of sympathy and rudeness. I'm going to get all of my records from them and move them elsewhere. Don't trust Rolling Oaks with my livelihood at all. read more

Unprofessional. Claim to be opened on the weekends only to be canceled twice. Moraya was very rude and was dismissed towards my concerns of being canceled twice. She actually laughed at me being upset. . Do not recommend this business. Will be going to another radiology place. read more

Came in July 26 & it's been over 2 weeks and I still don't have my report/results in order for the doctor to tell me if there's anything wrong with me. It's rude and unprofessional how long they are taking to process reports/results. I been worried every day because of this. read more

Problem isn't with Personnel it's with the call center. I've been calling for 2 weeks, 2-3 times a day (at different times of the day) and I'm on hold for 45-60 minutes. At that point I hang up, there is no reason to be on hold for an hour to schedule an appointment! I've called 5/6 different numbers as I get them but they all lead to the answering service to choose 1-5 various scans. I choose nuclear medicine and begin the wait. I walked in to Rolling Oaks and was given yet another number to T.O. Rolling Oaks but it's also the same hold message and I'm immediately put on hold. How does a person get an appointment?? I've also emailed the help desk on their website... nothing! I have received 3 phone calls to set up an appointment but it's automated and I'm given a call back number that connects to the same call center LOL This is ridiculous.. I just need a number that connects to a live person to get scheduled! read more

If I had a choice to go somewhere else I would. The ladies at the front counter are so cold and grouchy it leaves me with a horribly uncomfortable feeling. Lydia, the technician, on the other hand was outstanding and she's the only reason I give them 2 stars. read more

This is the most inept company I have ever dealt with. I went in for an ultrasound and drove 1 1/2 hours to go to it only to have them tell me we screwed up good bye. Really? Because they did not request prior films from my doctor they said they can't do it. All the places by me were full up through July that's why I drove all the way out here and wasted my time Grrrr They want to do repeat tests on me probably because of my great insurance. Then they want me to fill out paperwork I already filled out because they said they were having computer problems. They were very rude and treated me like I was trash. I walked out. I decided I do not trust this place to do a decent ultrasound. Their facility and bathrooms were so dirty. I feel as though I need a bath. This us a medical facility I would close down if the state needed to close any down. read more

Can't get an appointment for 2 weeks. My doctor put in for urgent CT scan ...I am sick and they need the scan to see if I am getting better. Insurance approved overnight. But they still do not have it in their system. Absolutely rediculous! read more

No one wants a follow-up, diagnostic spot compression or ultrasound of any part of themselves. It is terrifying and I didn't really like the outcome... more testing is needed. However, I was awed by the time and care taken by the entire team and by Dr. Snook the radiologist. Dr. Snook is professional, kind, and meticulous in her attention to details. read more

I hate the customer service that took my MRI appointment. They are so unfriendly on the phone. It's like they hate their job. His name is Kevin and he's so not friendly at all. Maybe he needs more training on how to speak with patients on the phone. The first CS also that I spoke before him was also not friendly. I did make any appointment with that girl that I spoke before and she scheduled me for July 1st without even informing me. Unfortunately I did not get her name. But overall the two customer service that I have dealth with were so bad and seems like they are ready to argue with you. Kevin told me that I will receive a follow up email and trxt message regarding the appointment I just made but did not receive it. Bad! The phone number that I called was 805-778-1513. read more

Zero stars. Twith clinics. The first the machine broke on the patient before me. The clinic rescheduled me to another clinic,I was sent to the wrong location. I had to cancel the appointment. The staff in the office I traveled to this morning was not pleasant,they accused me of making the mistake. I will not be using Rolling Oaks again. read more

What a wonderful feeling when you have X-Ray technologists who are kind and gentle. Today, I have an excellent experienced with the Technologists who helped me, April 23, 2024. Olivia in the Dexa department, Gretchen in the mammogram, and Tony and Ryan in the Ultrasound department. Thank you very much for being gentle, wonderful and made me feel comfortable during my examination day. read more