Pete has been a true professional over the years. Always on time, and always looking sharp. He has…read moretaken his knowledge and put it to great use in his craft. If your looking for the real deal, look no further than Exceptional Transportation. Thanks Pete for all the great times. Dp

So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

Rented a shuttle service for my wedding through your la crosse wi office. Service was to pick up…read moreguests at the raddison before the wedding and return them after the reception. Driver never showed up for pick up. Had 50 plus guests stranded as many came from out of state. 0/5 company to work with. Office manager and driver were incredibly rude when asked for follow up on what occurred

I was a part of a recent group that was supposed to utilize Lamers for transportation to and from a…read morewedding. We witnessed their bus at the pickup point an hour early and then was nowhere to be found at the stated pick up time. It forced us to scramble to get to the wedding site and caused undue stress on the wedding couple. When confronted with their mistake, Lamers lied and tried to blame it on their paying customers instead of issuing a refund. Take heed of the other recent reviews here and stay away from this company. Unprofessional, unreliable, and, potentially worst of all, unwilling to admit their mistakes and make the situation right.

The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

We have two special needs children with invisible disabilities who have used the public school…read morebuses and special education vans of Schmitty and Sons for years. Our daughter started struggling on regular public school buses in kindergarten and is now in high school. Throughout these years, this company has provided reliable and respectful transportation for our children. The drivers (Michele is one standout) not only know the names of our children, but know and support their life stories. From the dispatcher to the coordinator of routes, everyone takes a personal interest in providing the safest possible experiences for our kids. Chad is efficient and kind; even responding immediately to a concern once while on vacation with his own family. This is truly a standout company and I cannot recommend them highly enough. - one happy mom (Michelle Q.)

I recently visited MN for medical reasons. As I wheelchair user, I specifically booked a hotel…read morebased on availability of an accessible airport shuttle. At midnight, the Hyatt driver appeared with a van that was clearly not for me, even though I had just called to make sure they knew I had a disability. They left us there with no options. A gentleman driving another shuttle pulled up and asked "did that just happen? Wait 10 mins". He left and returned with a Schmitty and sons van with a lift! He took us to the hotel on his own time free of charge. In my tired and stressed out state, I never got his name. However, I can't thank this excellent person enough and he reflects very well on this company.

Im between a three and a four for this service. It really works great every 3 out of five times. I…read morehave used this service consistently for the past couple of years for airport and train trips. But it seems that at times the operator on the phone and the drivers dont communicate the pickup times, and i will get a call from the driver the day of stating that they will be leaving early and if i can get there earlier than agreed upon times. One time i got on the phone with a "Mark" and he refused to apologize for the time confusion even though we were told one time, and the driver got their early and left. Aside from that the drivers tend to be friendly, and they usually call you if times change. The buses are clean, there is at times wifi working. Great hours.

Uber is cheaper and faster if going from Rochester airport to Mayo or Rochester hotel. As often…read morehappens, Delta and United change flights at the last minute. Though no fault of your own, Rochester shuttle won't credit you if you have to cancel. I learned today that an uber from the hotel to the airport is not only cheaper, it is much quicker and much more comfortable.

If you haven't been to the US, you Must Venture To America - just to ride these buses!…read more OK I can't back that up. But the drivers can sometimes back these buses up! Sometimes. This is one of the few bus services that I actually relied on once in my life because I was stupid enough to come to Minneapolis without a car a very long time ago - so I take the bus at about lunch time up to the village of Hilltop and back and then a couple other buses to other locations in the area over subsequent days. And I like it because I'm a kid and it's exciting. But yeah. It wasn't great. They're not awful and they're not great. Nowhere near as nice as the buses in England though. They are a bit neglected, and I guess when buses have to run to through this much incredible snow and Siberian temperatures then you're glad that they just exist and and they don't break down.

Buses seem behind schedule alot but some drivers care and try to make up the time later on in routeread more

Not to be confused with Music Video Tits & Ass, which is way more prevalent than these buses, these…read moredays. Although I don't think they film too many of those in the Mini Apples, because the models would freeze to death, as would the shirtless or scantily clad rappers. From not being covered in enough wrappers, you might say. This is one of the few bus services that I actually relied on once in my life because I was stupid enough to come to Minneapolis without a car a very long time ago - so I take the bus at about lunch time up to the village of Hilltop and back and then a couple other buses to other locations in the area over subsequent days. And I like it because I'm a kid and it's exciting. But yeah. It wasn't great. They're not awful and they're not great. Nowhere near as nice as the buses in England though. They are a bit neglected, and I guess when buses have to run to through this much incredible snow and Siberian temperatures then you're glad that they just exist and and they don't break down.

horrible experience!!! I waited at the airport for them and instead of picking anyone up, they…read moredrove by without stopping!! If you plan on using a shuttle or transit from the airport, do NOT use MVTA!!! I called the customer service department and they said I could either catch a light rail and maybe make the bus at Mall of America, or wait another 2 hours for the bus to come back to the airport. Unprofessional, Inconsiderate, and bad at their jobs is how I would describe the people that work at this company.

Turn off , got to the terminal an hour before my bus ride , and I got off my car sharing taxi app…read more I waited an hour to board my bus so my gloves that I had more than five years where on the table , as soon it was time for me to board the bus I notice my right hand leather gloves was missing out my jacket was missing , thank god the bus didn't leave the station yet , I trace my footsteps in the terminal , you know it disappear like Casper the freindily ghost those was my favorite leather gloves , I cried when I realized I lost those right hand side leather gloves . I feel like it was ackward I see something and next minute I lose a pair in instance . The terminal must have bad omen vibes !( I asked the security guard he told me no , I asked the lady who was mopping the floor , she told me no , very akward station, The Bus driver he was Asian decent his English wasn't strong enough to ask him questions ( I'm just really depressed about the whole situation the worst Earthstrong trip ever ) !

No customer service, my husband is still stuck in Minneapolis for two weeks and counting. They…read morekeep cancelling his ticket and refunding 10% of the ticket. Then we buy another ticket and hotel and food costs. At 2000.00 for a 300.00 bus ride. Just today when he went in to get a physical ticket the lady printed it for the wrong day instead of the one that is leaving in a hour and did it for Thursday. When he told her she just smirked. If he dies while in the -13 weather and we are out of money now. I will own Grey Hound. He only takes it because he hates to fly.

Bus ticket listed as $30, extra fees are unavoidable online and tickets are more expensive if you…read morepay in person (This is not stated online) 2 stars for fees and the lack of transparency. I'm going to eat Taco Bell every night before I ride your buses so I can leave a huge nasty sh*t behind to justify the fees you stealthy c*nts.

I take Megabus FREQUENTLY between Chicago and Cleveland, and moderately often between Chicago and…read moreMinneapolis. Overall, it can be a very cheap way to travel and isn't usually too painful of a ride! However, I have found that the Minneapolis--Chicago trip is worse than the others. Is it unluckiness? Something about the Minneapolis drivers? I'm not sure, but I felt strongly enough about it to write a review. --The Minneapolis to Chicago bus has left EARLY all 3 times I have taken it. --The Minneapolis to Chicago (& Chicago to Minneapolis) drivers have been the rudest of all the Megabus drivers I have encountered. I'm not sure why... --I have been personally offended by these drivers on several occasions. --The wifi usually doesn't work on these buses, and the outlets are hit or miss. --My last two trips out of Minneapolis have both been VERY cold. The driver tends to listen to the person who yells the loudest about the temperature upstairs, even if it is a very large man wearing a heavy coat in the middle of summer...hmmmm. Most other people on the upper level were complaining of the chilled air but weren't aggressive enough to make the change happen. However, you really can't be a 20 dollar ticket (or less, if you buy far in advance). I'm more likely to fly rather than bus it after my recent experience, but it's hard to resist spending that little money!