Rented a shuttle service for my wedding through your la crosse wi office. Service was to pick up…read moreguests at the raddison before the wedding and return them after the reception. Driver never showed up for pick up. Had 50 plus guests stranded as many came from out of state. 0/5 company to work with. Office manager and driver were incredibly rude when asked for follow up on what occurred

I was a part of a recent group that was supposed to utilize Lamers for transportation to and from a…read morewedding. We witnessed their bus at the pickup point an hour early and then was nowhere to be found at the stated pick up time. It forced us to scramble to get to the wedding site and caused undue stress on the wedding couple. When confronted with their mistake, Lamers lied and tried to blame it on their paying customers instead of issuing a refund. Take heed of the other recent reviews here and stay away from this company. Unprofessional, unreliable, and, potentially worst of all, unwilling to admit their mistakes and make the situation right.

The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

We have two special needs children with invisible disabilities who have used the public school…read morebuses and special education vans of Schmitty and Sons for years. Our daughter started struggling on regular public school buses in kindergarten and is now in high school. Throughout these years, this company has provided reliable and respectful transportation for our children. The drivers (Michele is one standout) not only know the names of our children, but know and support their life stories. From the dispatcher to the coordinator of routes, everyone takes a personal interest in providing the safest possible experiences for our kids. Chad is efficient and kind; even responding immediately to a concern once while on vacation with his own family. This is truly a standout company and I cannot recommend them highly enough. - one happy mom (Michelle Q.)

I recently visited MN for medical reasons. As I wheelchair user, I specifically booked a hotel…read morebased on availability of an accessible airport shuttle. At midnight, the Hyatt driver appeared with a van that was clearly not for me, even though I had just called to make sure they knew I had a disability. They left us there with no options. A gentleman driving another shuttle pulled up and asked "did that just happen? Wait 10 mins". He left and returned with a Schmitty and sons van with a lift! He took us to the hotel on his own time free of charge. In my tired and stressed out state, I never got his name. However, I can't thank this excellent person enough and he reflects very well on this company.

I booked a ride for my husband from RST to MSP. My husband was so impressed with the kindness of…read morethe driver, Michael, he told me to make sure to give a recommendation for this company. I also met the driver Michael when he picked up my husband, he was very kind and courteous, that's why I was not surprised when my husband told me that one of the passengers was leaving the state and her friend was crying while waving goodbye to her. Michael told the passenger he has time to wait and asked the passenger if she wanted to say goodbye to her friend again. All the other passengers were watching from inside the van and saying the scene was so touching that makes them all want to cry too! You don't see this kind of kindness everyday and when that happens, it's a blessing!

I took the shuttle on July 21, 2026 from Rochester to MSP. My driver was Michael. Michael was…read moregreat. He was patient, polite, kind, on-time, and professional. I can't ask for more than that. But what impressed me the most was how he handled one customer in particular. This person, first of all, apologized to the rest of us for holding up the trip because she was late and there were a lot of last minute things she needed to take care of with Michael. She also told us that she is moving to another state. She had another friend with her that drove her to the pick-up spot, and she looked noticeably distraught. In fact, they both did, which apparently was because they were saying goodbye to each other. We were ready to leave, but Michael paused and turned to this person and asked if she would like to say goodbye to her friend one more time. She asked Michael if that would be ok, and he replied yes, that we have some time in the schedule. She took the opportunity, and got off the shuttle, and she and her friend immediately hugged and sobbed loudly on each other's shoulders. Upon seeing this, I heard one of the customers in the back say, "now they're going to make me cry." Honestly, I was tearing up too when I saw this sensitive moment. After a few minutes, we finally left. The drive itself went well with no problems. I was the last to be dropped off, and I told Michael that what he did was a very nice thing. He humbly shrugged it off, seeing it simply as an opportunity to help someone out. Kudos to you Michael. We need more people like you in this world.

If you haven't been to the US, you Must Venture To America - just to ride these buses!…read more OK I can't back that up. But the drivers can sometimes back these buses up! Sometimes. This is one of the few bus services that I actually relied on once in my life because I was stupid enough to come to Minneapolis without a car a very long time ago - so I take the bus at about lunch time up to the village of Hilltop and back and then a couple other buses to other locations in the area over subsequent days. And I like it because I'm a kid and it's exciting. But yeah. It wasn't great. They're not awful and they're not great. Nowhere near as nice as the buses in England though. They are a bit neglected, and I guess when buses have to run to through this much incredible snow and Siberian temperatures then you're glad that they just exist and and they don't break down.

Buses seem behind schedule alot but some drivers care and try to make up the time later on in routeread more

Not to be confused with Music Video Tits & Ass, which is way more prevalent than these buses, these…read moredays. Although I don't think they film too many of those in the Mini Apples, because the models would freeze to death, as would the shirtless or scantily clad rappers. From not being covered in enough wrappers, you might say. This is one of the few bus services that I actually relied on once in my life because I was stupid enough to come to Minneapolis without a car a very long time ago - so I take the bus at about lunch time up to the village of Hilltop and back and then a couple other buses to other locations in the area over subsequent days. And I like it because I'm a kid and it's exciting. But yeah. It wasn't great. They're not awful and they're not great. Nowhere near as nice as the buses in England though. They are a bit neglected, and I guess when buses have to run to through this much incredible snow and Siberian temperatures then you're glad that they just exist and and they don't break down.

horrible experience!!! I waited at the airport for them and instead of picking anyone up, they…read moredrove by without stopping!! If you plan on using a shuttle or transit from the airport, do NOT use MVTA!!! I called the customer service department and they said I could either catch a light rail and maybe make the bus at Mall of America, or wait another 2 hours for the bus to come back to the airport. Unprofessional, Inconsiderate, and bad at their jobs is how I would describe the people that work at this company.

Well...its not the cleanest nor modern of bus stops…read more This station has a huge echo because its so open. Folks who do not have cell phone etiquette and are loud..put on a hell of a concert!!! There are no information boards to announce the bus time/gate/location. One speaker announcement is used. I'd love to see Greyhound step their game up (buses, station, etc.) Not EVERYONE who takes the bus is down and out...and THIS IS THE IMAGE Greyhound is choosing to perpetuate! Greyhound is used by college students, professionals who are looking for inexpensive means to travel, parents with multiple children, etc. As I write this....suggestions that stick out which Greyhound should immediately change are: *adding multiple usb/outlet charge stations (table top) *mothers area for nursing moms *quiet area *pre-pay sleep pods for those with long waits *water bottle/drinking fountains *hand sanitizer stations Bus upgrades: *usb/charging stations added for every passenger seat (reach arounds - stuck on the wall are annoying) *more leather seats (easy to wipe down) *leg rests for seats *buses with cameras to see/hear what drivers and passengers are saying...their are some rude drivers as well as rude passengers At the main bus terminal: *on-board BUS Restrooms need to be checked/cleaned/restocked *bus seats need to be checked and cleaned *floors need to be checked and cleaned Retail options: There are lots of entrepreneurs who are seeking an opportunity to sell to travelers (food, travel gear, clothing, etc.)...please use this money making option to UPGRADE the Greyhound appearance. Ask millenials what they think of Greyhound. Use social media influencers like me. Its time for a change.

Turn off , got to the terminal an hour before my bus ride , and I got off my car sharing taxi app…read more I waited an hour to board my bus so my gloves that I had more than five years where on the table , as soon it was time for me to board the bus I notice my right hand leather gloves was missing out my jacket was missing , thank god the bus didn't leave the station yet , I trace my footsteps in the terminal , you know it disappear like Casper the freindily ghost those was my favorite leather gloves , I cried when I realized I lost those right hand side leather gloves . I feel like it was ackward I see something and next minute I lose a pair in instance . The terminal must have bad omen vibes !( I asked the security guard he told me no , I asked the lady who was mopping the floor , she told me no , very akward station, The Bus driver he was Asian decent his English wasn't strong enough to ask him questions ( I'm just really depressed about the whole situation the worst Earthstrong trip ever ) !