So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

My husband and I were walking to US Bank Stadium and grabbed a ride. Very professional and…read morecourteous, highly recommend.

Uber is cheaper and faster if going from Rochester airport to Mayo or Rochester hotel. As often…read morehappens, Delta and United change flights at the last minute. Though no fault of your own, Rochester shuttle won't credit you if you have to cancel. I learned today that an uber from the hotel to the airport is not only cheaper, it is much quicker and much more comfortable.

Friendly and efficient service. I thought I was going to miss the last shuttle of the day by just a…read morefew minutes but the dispatcher was quick to monitor my flight changes and hold it for me when he saw I'd landed. The ride was relatively stress free and pickups were straightforward. I wouldn't hesistate to use them again!

They have great employee's. We have had fun on both trips. Signed up for New York next year!read more

Unfortunately, this is a situation where I wish we could give negative stars. We had a trip booked,…read morebut ended up with an emergency situation and needed to cancel. The owners were unhelpful and very rude. We didn't go to go on the trip and lost the entire cost. Buyer beware.

Apparently, they have so much business they can treat business customers with contempt.read more

Very friendly and accommodating, they'll even call you if you haven't found them by the reservation…read moretime.

Nice and clean cars and great service. I first rode with them couple of months ago and was…read moreimpressed by the service i got, but decided to hold the review until i rode few more times with them. I have been using their services for few months now and it has been consistently great. I spoke with Ken on phone the first couple of times, he was very nice to make a new reservation on a short notice. Making new reservations since then has been very easy and convenient - i drop them an email requesting a ride in advance (based on my travel plans. I use their services for getting to and from MSP.), i get a confirmation from them, get ride, get billed afterwards (they have my cc info in my profile in their system). Smooth. I have ridden with Mike most of the times and he is a very respectful individual, a gentleman. All of their drivers have been nice and professional. Keep it up guys!

Owner Ken Webber doesnt pay back vendors! Ran off with over 100k still owed to us and refuses to…read morepay! He claims that he sold his business and doesnt owe anyone anymore! I'll see you in court!

We reserved a Christmas lights limo tour for December 20, 2025. We paid $639.99. The driver picked…read moreus up as planned, but the vehicle had electrical problems. There was no heat, no way to talk to the driver, no radio/audio. The windows were frosted over so you couldn't see outside. We called the driver on our cell phone. He pulled over on Highway 10 to speak to us. He got out of the cab and came back to talk with us - on the side of a highway. This was an unsafe situation. He told us he had to manually press a button in the cab for the electrical to work. He said it was getting difficult to hold button and we later found out the button was behind him, at an awkward angle. This also seemed to be unsafe. We drove to their garage where they attempted to fix the problem. They were unable to resolve the problem so they returned us home with the promise of a refund since we did not get our Christmas lights tour. I have contacted Matt by phone three times with promises of a refund, but there has been no follow-through on their end. I filed a complaint with the BBB and they also did not receive any response from Matt after their two attempts. Unsafe and poor customer service. It's not too late to make this right, Matt.

Ive booked with matt 2 times for 8 pass. Strech limos one with red carpet one without and this will…read morebe my 3rd i need a limo for the lil wayne concert as i will be picking up my niece and nephew. every time has been amazing and i know this time will be as well every driver has been respectful and worthy of a stellar review every time i call i always get an answer and even when i have plans to book limos and dont follow thru matt has always been very respectful ive never used any other limo service beside 1st class