I texted, then spoke with ReliaCar Transportation to arrange a last-minute request (within 2 hours…read moreof the needed ride) to have my parents greeted at baggage claim, then driven home at 1:30am; I am halfway across the country and wanted to arrange this for them since they otherwise were going to try to figure out a lyft/uber arrangement, but that wasn't satisfactory for me. From the moment I texted to ask about arranging a pickup, to the quick follow up call, all of the logistics were handled within 15 minutes, and my parents texted their deepest appreciation to me for how well it all went after a long day of travel. I'd definitely use this service again, much appreciated for helping my parents get home safely!

ReliaCar was wonderful! If you want worry-free service to and from the MSP airport, ReliaCar is the…read morebest choice. I had to be at the airport by 4 am. My driver was waiting for me at agreed upon time. My return flight was delayed and it was helpful to communicate with my driver by text. Upon my return it was so nice to see driver waiting for me. I highly recommend.

I had a perfect pickup experience at a fair price. David lives up to the name too. If you need a…read moreride to or from MSP, definitely go with Mr Nice Guy.

David is great to work with! Very responsive and arrives early. We had a early flight and had…read morerequested a 4:50am pickup time. David confirmed my request and quote for the trip. A few days prior to our trip, I realized our flight time was earlier, reached out to David to see if original pick up time would be okay and with his expertise, he recommend we leave a little earlier, which was much appreciated and he was able to quickly confirm change in pick up time. Day of, bright and early David was there just before our pick up time at 4:30am. He was personable, respectful and positive so early in the morning! Great conversation on the way there, spacious and super clean vehicle with plenty of room for just us two, but we know we can fit our family of six and luggage in his car for future trips. Highly recommend using Mr. nice guy for all your transportation needs

Eric was fabulous - he arrived on time and with a smile. Super friendly and vehicle was super…read moreclean. Thank you Eric for our early ride to the airport. It's well worth it to have that piece of mind. He can do it all! Weddings, Bachelorette parties, or just a fun date night! You will see us soon! Highly recommended!!!

From the owner: Erix Coach and Car is the most Professional Black car and Black SUV service in Minneapolis…read moreMinnesota. We specialize in corporate car, point to point and Airport transportation. Hourly rates available. Leisure tours or business transfers. It all starts here ! Rest assured with the peace of mind that a professional driver and brand new luxury vehicle will arrive on time. Corporate accounts and automatic credit card processing for contactless payment and automatic receipts for business expense. Erix Coach and Car transportation- "This is where reliability meets the road™" - Eric Brustad.

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

Matt was great! We used him 3 times while in town. He was professional, a good communicator,…read moreprompt and a safe driver, everything. you need in private transportation.

Matt and his team are first class! They have been excellent and provided trusted service for myself…read moreand my wife transporting us from MSP to Mayo. Highly recommend Nordic.

Amazing customer service. I highly recommend…read more They really went above and beyond. We had a pick up in Eden Prairie (boyfriend's house) to MSP. As we were getting in the car, I realized I did not have my wallet! I had no ID!! Our driver agreed to drive us to my place in Uptown so I could get my passport, then took us to MSP. This big circle doubled the time we used the car service. I felt bad and asked if I was messing up any other booked rides - and was told not to worry. They had other drivers that could handle that. Overall - professional, friendly, and willing to do what it takes to meet the customer needs. When we were picked up at MSP on our return, they even asked if we ever found my wallet.

I used Metro Airport TownCar this afternoon when my flight arrived from Seattle. They arrived…read moreearly and called me at the exact time my flight was scheduled to land. When I mentioned that I wasn't familiar with the airport, (baggage claim pick-up & ground transport for towncar service pick-up were confusingly in different directions from each other), the driver came inside the airport to find me and help me with my bags to the car. Now that is service! They went above my expectations and helped a confused lady out.

We used MN Black Car to help transport my parents and a few family members to and from a wedding…read morerecently. The feedback from them was that they were very impressed with the services all around. The vehicle was very nice, the driver was prompt, courteous and their communication was great! I will definitely recommend and use them again.

Ray was awesome! Will definitely be riding with him again!…read more The sprinter van fit ten of us comfortably.

Great service, clean. , knows the city! Reliable! I needed…read moremy son to get to the airport and wanted a reliable and safe company! After talking to the manager I knew this was the right service for me! Thank you so much! It was seamless, from asking for a quote to making the reservation online!

This company doesn't even deserve 1 star. I called and received an unpleasant "hello" upon being…read moreconnected. I asked to make sure I had reached the correct company and continued to receive short, rude answers. I decided to asked for a quote anyway and they put me on hold, but I ended up hanging up because I would never want my clients to be greeted with such disdain. Had my story ended there, I probably wouldn't be writing this review, but it unfortunately did not. They called me back and I ignored the call, then they called again about 10 minutes later and I mistakenly picked up. They asked if I had previously called about a quote and I told them that I no longer needed one. THEN the employee asked if I was one of their competitors calling. I told him how incredibly rude he was and couldn't believe he would talk to a (no longer) potential customer like that. I'm not sure if he apologized because I promptly hung up. AVOID THIS PLACE LIKE THE PLAGUE!

On a recent trip to Hawaii we called on Ted's Towncar service to take us to the airport at 4:15…read morea.m. Ted was very accommodating when our flight time changed. He arrived a few minutes early and dressed very professionally. The car was super clean and Ted was friendly. He made the start of our trip stress free!

From the owner: Prompt & Professional Executive Transportation.read more

Wow, I am absolutely amazed by Star Transportation. I had booked a coach bus as a party bus for my…read morewedding in September of 2023. Anyways, very long story short, there wasn't any music on the bus we got for our wedding. The driver reported that it was broken but the company stated it was working when they checked so I'm not entirely sure what happened. I then had a difficult time getting any follow up from a specific person afterwards to express my dissatisfaction so I ultimately left the situation with a bad taste in my mouth for this company. But a little while later, the owner of the company personally reached out to me personally to apologize for any negative experience that I had and said that they pride themselves on customer service and wanted to make it right. I was not expecting this and ultimately had chalked it all up to a loss and bad experience initially. I'm amazed that any company would care enough for their customers to follow up even after I had already gotten nowhere with one of their employees, to apologize and wanting to make it right. They didn't have to do that and I'm shocked they did but it's clear they really do care about the experience and services they provide to their customers. Once again, I'm amazed and was not expecting anything further from them, but it's clear they will go the extra mile for their clients to give them the service they are paying for.

Update - this is still the ONLY limo company in the area we will trust to pick up our valued…read moreinternational guests from the airport! We just had two visitors come from overseas, they were tired from their trip, signals got crossed and they couldn't find where their driver was waiting for them. Our team got on the phone with the driver and (separately) the passengers and helped navigate them to the same place where they met. It took a while, and other companies' drivers might have given up after waiting a while and left the scene, but our Star driver made sure the travelers were found and had a nice ride. Another plus: the booking client gets an email confirmation when the driver is on-site, another when the travelers are in the car, and another when they arrive at their location (hotel) so we can track the progress all the way and don't have to worry. Once again, Star has validated the confidence we place in them.