Our dog has been visiting Waggin Tails since we got him as a puppy. We started with puppy classes…read morewhich were great and now have him visit the doggie daycare now an then to work off his energy. Julie the owner is very friendly and knowledgeable. She is great with the dogs and treats each one as special. It's $22 for a full day of daycare. Less for a half day. Their is a discount while boarded if you are boarding at the animal clinic on site. We always have him.go to daycare when boarded. It's like a vacation for him too. Our dog always gets super excited when we are a block or two away. He knows exactly where he is going and looks forward to it. When we get him home peace and quiet after a full day of playing. I highly recommend.

Great place! They have everything you could ever want for all sorts of animal food. We have a dog,…read moreand they have the best selection of dog foods that I've seen in the area. Everything from grain free, to grain inclusive, and a ton of different brands, sizes, and kinds. The staff are friendly and it's not a chain, so feels good to support local.

Just do not be in a hurry or be a regular customer they recognize they will bump you in line…read more Customer had just walked In i was in line she said I started talking to him first even though my stuff was on the counter she did not ask him what he wanted till he was at counter they were chit chatting as friends ; I then pick up my stuff & waited more time... customer service is not first She rolled here eyes when she said she is going to get a different cashier to help me ; I said can you just take my money for 1 item!

We had a stray cat show up on our back porch in the middle of the night last night with a bum leg…read more Our regular vet isn't open today and called CherryVale Animal Clinic to see if they would give him the once over and see if he was chipped. They really didn't have any openings but they got us in. The staff here is extremely kind and professional and I'm grateful for their compassion.

I lost 3 cats within 3 weeks. One because of their lack of care. I purchased 3 cat urns with paw…read moreprints. One cat was a polydactyle and another was declawed. The paw prints were not of those 2 cats but of some other cats. I found Perryville Pet Hospital/Vet and they are absolutely amazing. Please do not go to Cherryvale Animal Vet.

Overall customer service!…read more My dog had an appt that had to be rescheduled due to death in the family. Upon rescheduling that appt an emergency knee appt was needed for me at the same time of the rescheduled time. My dog has been with them for a while now andI was asking for them to go to a different location for this one appt. ( three blocks from my home) . When I saw that there was no response I canceled my knee appt to be present for the grooming appt. When I called Bridgette she didn't answer but immediately sent me a text message. Basically letting me know she was unable to go to a different location ( they don't operate that way) that she was canceling my dog appt and that she would no longer be able to service her. I had just called her two minutes prior to her sending the message to say I canceled my knee appt and would be home. I left messages, called numerous times and she never responded back. It's unfortunate but very unethical to run business in this manner. There was no reason to cancel my dog services but she made it clear that she could no longer service her! I don't recommend them because clearly it's all about the dollar bill with them. They lack empathy and don't value their customers in my opinion!

Outstanding Job !! I was a frequent visitor to Petsmart before Covid but now will be rethinking…read morethat option after I saw the great work she did. Petsmart out the door with their Top Coat package and tip always came to $80 bucks or so. I was presented a total bill for $60 for all services which I felt compelled to tip more thanks to price and the quality of job done. I find pricing very reasonable considering they come to you. They could be overcharging during these times but are not. I will plan to setup regular appointments from here on.

The cribs vs cages is kind of odd, but the staff was quite good…read more ...especially Austin. He's been there 9 years (I asked) and is exceptional...he's really tuned into the characteristics of each dog--very polite, knowledgeable, and really works to make the whole experience nice.

They say they are at better standing now after the puppy mills laws. But they actually worked…read morearound the law so they can get away with selling $8000 dogs. And I'm not lying that's the cost of the more expensive dogs there. The cheapest are $3000. You can go to the pound or other shelters to actually help rescue dogs. The dogs there are not gonna be euthanized, so you don't have to be sad about not buying them. Your not saving dogs lives buy going here

I stopped by this Petco to pick up some fresh food for my dog and a new toy, and it was my first…read moretime visiting this location. The store felt bright and easy to shop in, with a wide selection of products. Everything was laid out clearly, so it did not take long to find what I needed. I was able to grab exactly what I came for without any hassle. My pup was very excited about his new toy, especially since he is obsessed with that little lamb, and I left feeling really satisfied with the whole experience.

Stopped at Petco to grab dog food and a toy. This is my 1st stop at this location. The store is…read morewell lit and has a huge variety. I found exactly what I was looking for. Everything is organized and well labeled. My baby boy was very happy with his toy as he loves Lamb chop. And I was happy with the selection!

The best Vet! Helped us out in an emergency…read more His vet Mulford Vet would not give us any of his rabies or health information for emergency travel. Vet IQ was not just ready to help but they dis not trying to take advantage of our emergency by hiking up their prices. All the staff love animals and are easy to work with. Rusty loved them right back. I wish I lived in Rockford I would take all my dogs there.

My parents were unable to care for their 8yr old dog(Poodle Rusty). They live in Rockfield Illinois…read moreand my sister and I flew into town to transport the dog to California . Their Vet Mulford Hospital were very unhelpful with the process getting the necessary paperwork to travel on an airplane back to California. So we call VetIQ in Rockford located in Meijer who were more then willing to help us with all the paperwork and go out of their way with the American Airline addition requirement . The staff and Vet Christine Comm were very helpful, kind and professional . If you live in Rockford and need a Vet . With pleasant and helpful staff go there. They are the best and out Rusty loved them as well

The groomer has been in business for years and is knowledgeable about the different breeds of dogs…read moreand the haircuts they get. The dogs always look nice afterwards.

We bring our schnauzer in and Paula (owner) does a terrific job. She is very patient with our Casey…read morewho is now blind and has that German stubbornness. Paula is always willing to work us in when she can as well. We appreciate Paula's talents and will continue to take our dogs to her as Casey is the third pup we've taken to The Fur Flies!

We took our two doodles to be groomed at Meyer's today. They did an excellent job, especially with…read moreone of our dogs who doesn't like to be groomed. The cuts are exactly what we wanted and they look great! Very reasonable pricing as well. After much hunting in Rockford, we finally found our new groomer.

Great service and my dog was just as happy as when we dropped her off. She even runs up to the door…read morewhen we bring her back.

I am actually very sad to be writing this review, especially because I used to be an employee at…read morethis clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn't be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won't even get into that!) wasn't available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn't be for two weeks out. Because an actively dying dog in pain needs the vaccine, right? When I worked at this clinic under two previous owners I can't even count the number of times I stayed late because an emergency came in (even animals that weren't patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars.

Wow so sad I have been going here for years and was pleased…read morethey weren't bought out and of corporate mentality. Boy how wrong- my dog is dying and all they want to know is when I'll pay the rest of the bill ( approx $40 out of $800 paid) not once has anyone who has called asked how is he doing NOT once. If they had bothered to check on him - like they used to do- if they still were a humanitarian group - how beautiful that would have been. No such luck - now it's all about over selling and giving prescriptions your dog really doesn't need or can't take and paying them