Good job with the grooming but didn't trim between my dog's toes so the feet still looked unkempt.read more

By getting professional Groomers. I brought my golden doodle there. When I picked her up they said…read morethat they found a flea on her nose. But checked her and never found anything else, my dog does not have fleas, it obviously came from your facility. Also my dogs bottom of her ears has scabs all over because they cut her actual ear and not just the fur. This is on both ears. Also sores all over her from the scissors. Don't go there!!!!!!!!

Overall customer service!…read more My dog had an appt that had to be rescheduled due to death in the family. Upon rescheduling that appt an emergency knee appt was needed for me at the same time of the rescheduled time. My dog has been with them for a while now andI was asking for them to go to a different location for this one appt. ( three blocks from my home) . When I saw that there was no response I canceled my knee appt to be present for the grooming appt. When I called Bridgette she didn't answer but immediately sent me a text message. Basically letting me know she was unable to go to a different location ( they don't operate that way) that she was canceling my dog appt and that she would no longer be able to service her. I had just called her two minutes prior to her sending the message to say I canceled my knee appt and would be home. I left messages, called numerous times and she never responded back. It's unfortunate but very unethical to run business in this manner. There was no reason to cancel my dog services but she made it clear that she could no longer service her! I don't recommend them because clearly it's all about the dollar bill with them. They lack empathy and don't value their customers in my opinion!

Outstanding Job !! I was a frequent visitor to Petsmart before Covid but now will be rethinking…read morethat option after I saw the great work she did. Petsmart out the door with their Top Coat package and tip always came to $80 bucks or so. I was presented a total bill for $60 for all services which I felt compelled to tip more thanks to price and the quality of job done. I find pricing very reasonable considering they come to you. They could be overcharging during these times but are not. I will plan to setup regular appointments from here on.

These ladies are excellent dog groomers and so nice to do business with. My girl always comes out…read morelooking fabulous! Thank you Sherry and Pharon!

Took my doodle here a couple times to get groomed. Only takes cash or checks. No credit cards. The…read morethird time I took my dog here, she was late. A man showed up with 2 small dogs after me. Since my dog has a great demeanor, my dog had to wait. I believe she forgot about my dog's appointment! I had to call the shop a couple times to ask if my dog was ready. He Was there 4 hours. Unacceptable. Found another groomer.

My dog Moose has a hard time getting his nails clipped and going to the vet. They usually muzzle…read morehim because he gets so nervous/agitated, but he is such a good boy otherwise. I have never had him groomed because he's a corgi and doesn't really need it, but when I thought he needed his anal glands expressed I decided to look up local groomers and came across Oodles and Doodles! What a great experience! Brandy was so great with moose and said he did a great job! I didn't get to physically be there because of Covid-19, but she assured me that he did great and he didn't need a muzzle at all! She answered all my questions and even gave us a bag of treats and a cute bandana! Moose and I are definitely going to be back regularly

.............................. …read more........................... .................................................. .................................................................................. .......................... ........

We took our two doodles to be groomed at Meyer's today. They did an excellent job, especially with…read moreone of our dogs who doesn't like to be groomed. The cuts are exactly what we wanted and they look great! Very reasonable pricing as well. After much hunting in Rockford, we finally found our new groomer.

Great service and my dog was just as happy as when we dropped her off. She even runs up to the door…read morewhen we bring her back.

Great Groomer! I had…read morea pleasant experience with Jen the groomer. Making an appointment was very easy, and she followed up with me up to the hour, before our first time appointment. First impressions are always key in business. Her shop was very clean and the fact that she only takes in one pet at a time, so there's no need to have other pets having to wait around frantically made it a very personalized experience. I felt our Maltipoo who is prone to anxiety did much better in this spa like environment. She did a great job and treated our pet with Love and Kindness. Thank you Jen...

From the owner: We love your pets…read more The Wizard of Paws is a full service, one on one salon that provides personalized attention to each pet in a quiet, safe and loving environment. What is one on one grooming? We only groom one family's pets at a time, ensuring a calming environment for your pets. This is especially good for puppies, cats, nervous pets and older pets.

Highly recommend! They take the best care of my super anxious dog. Jasmine makes special…read moreaccommodations for her. Plus, my pup smells lovely for weeks after. I was never treated like this at the big box pet salons. I will be a forever customer.

From the owner: Canine Hair Coloring, Special Needs Grooming, Boarding.read more

Been going here for years with dogs and rabbits. Never had a problem. Always reasonably priced. My…read moredogs and rabbits have had spays/neuters and teeth cleanings here without any problems. Once my dog ran away and I called to leave my info with them in case someone brought him in. They were so kind and took everything down. Someone did bring him there 7hrs after I called them. They cut burs out of his fur and looked him over. Never charged us anything and called us right away to ask if they can cut his hair and let us know he was safe. Forever thankful.

One of the worst experiences I've ever had with a veterinary clinic. I brought my sick dog to…read moreBelvidere Family Pet Clinic for an exam and bloodwork. The vet ran the tests and still had no answers about what was wrong. When I went to pay, I was blindsided by a bill that was over $200 more than what was discussed. I asked why and was told additional lab work had been done, without my knowledge or consent. I asked to speak with the vet, and he told me he "assumed" I would want the tests. He assumed wrong. He assumed I'd be okay with hundreds of dollars in unauthorized charges. And then, even after I paid in full for the services I agreed to, the clinic sent the unauthorized balance to collections. And the worst part? My dog died three days later. After all that testing--and all that money--they still couldn't give me any answers or guidance. This clinic failed my dog. They failed me. They took advantage of my trust, ignored consent, and added insult to injury by trying to damage my credit over charges I never approved. I will never return here, and I urge others to think twice before trusting this place with your pet's life.