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Sherry's Groom Room

4.0 (2 reviews)

Services - Sherry's Groom Room

Pet sitting

Sherry's Groom Room Photos

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1 year ago

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3 years ago

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Belvidere Family Pet Hospital - Banjo getting a well-puppy check

Belvidere Family Pet Hospital

(20 reviews)

Been going here for years with dogs and rabbits. Never had a problem. Always reasonably priced. My…read moredogs and rabbits have had spays/neuters and teeth cleanings here without any problems. Once my dog ran away and I called to leave my info with them in case someone brought him in. They were so kind and took everything down. Someone did bring him there 7hrs after I called them. They cut burs out of his fur and looked him over. Never charged us anything and called us right away to ask if they can cut his hair and let us know he was safe. Forever thankful.

One of the worst experiences I've ever had with a veterinary clinic. I brought my sick dog to…read moreBelvidere Family Pet Clinic for an exam and bloodwork. The vet ran the tests and still had no answers about what was wrong. When I went to pay, I was blindsided by a bill that was over $200 more than what was discussed. I asked why and was told additional lab work had been done, without my knowledge or consent. I asked to speak with the vet, and he told me he "assumed" I would want the tests. He assumed wrong. He assumed I'd be okay with hundreds of dollars in unauthorized charges. And then, even after I paid in full for the services I agreed to, the clinic sent the unauthorized balance to collections. And the worst part? My dog died three days later. After all that testing--and all that money--they still couldn't give me any answers or guidance. This clinic failed my dog. They failed me. They took advantage of my trust, ignored consent, and added insult to injury by trying to damage my credit over charges I never approved. I will never return here, and I urge others to think twice before trusting this place with your pet's life.

Sherry's Groom Room - pet_sitting - Updated May 2026

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