Gina has helped me with two of my dogs now. She has done a wonderful job. She cares so much on…read moretrying to help dogs. One dog did a staycation for 3 days at her home. She would give us updates and pictures just letting us know how our dog was doing. She is thoughtful and caring. I would highly recommend her.

Gina is awesome, She comes to your home and does one on one training which is awesome…read more She truly loves dogs. Awesome training

They have a good selection of everything you'd need for almost any pet. They also do grooming, some…read morepet adoptions at certain times, and everything was kept clean when I was there. Fun that you can bring your animals in with you too. I was looking for some specific dog food and while I was searching, an employee came up to me and asked if I could find anything and he directed me right to it, saving me a bunch of time. Great customer service!

I came to PetSmart to purchase 2 Parakeets and was successful in my mission. I ended up purchasing…read more2 yellow babies and I named them Sampson and Simon. I'm a single man and having them as a part of my home now has added some happiness to my loneliness I'm glad I made the choice to take them home

As a member of the Veterans dog training class I have to say she has helped us and our dogs in so…read moremany ways it is truly remarkable. Everyone of us and our dogs love her. On days when my dog Abby seems to be having a not so good day and starts to shut down on me (I'm tired lol) Cristy will take her and she's a different dog.

Cristy Aldrich is an excellent dog trainer! She believes in positive reinforcement and takes the…read moretime and effort to solve training challenges for each and every dog. I liken her to a dog whisperer! She trained our dog Jackman to be a companion dog for my daughter with multiple disabilities. Cristy's heart and devotion was with us every step of the way! Cristy also volunteers her time to train rescue dogs for veterans with PTSD. She is a life long learner as she continues to take classes to keep up with the latest training philosophies. I highly recommend Cristy!!!

Pete came to my house for "consultation". I informed him that I wanted my puppy to walk at heel…read moreand to learn not to jump on people. I had taken ill and had not been able to continue her training in those two areas. Pete was not to interact with my puppy at his consultation meeting, but he decided to put an over-sized prong collar on her, a leash, and tell her "heel" as if she knew what he wanted. The next thing I knew, Pete had my dog hanging in the air with her twisting her neck, choking and feet dangling. The next day. Pete apologized to me saying that she jumped on him and he thought she was going to bite him so he had to take control. I could accept that had he not lynched her 3 times. It took that long before I got out of the shock of seeing what he was doing to my puppy and spoke up for him to stop. Pete came across arrogant and disrespectful. He didn't ask where he should sit but walked right through my living room to the dining area, sat down at the dining table, and put his "gear" and books on the table where we eat. (Can't un-ring the bell so I didn't ask him to move to the living room.) Overall, I think Pete tried too hard to impress me with his way of taking control. In the alternative, he doesn't know the difference between showing confidence and taking control. Taking control does not require disrespecting the person, their property, and certainly not being cruel to animals. His excuse was that he is new to the business.

Well I worked for Furry Babies in Rockford for years. I know the current staff very well and held…read moreevery job title they have during my years there. As I am reading some of these reviews, I feel the need to get you all on the right track and give you insider information. The beautiful puppies in the cribs, are NOT from puppy mills. At one point, I was the person who went through all of the new puppies information, made sure they were vet checked, and even looked up the breeder information for each one to print out inspection reports and ensure they had no violations. I have ACTUAL knowledge not just speculation or assumptions from someone's opinion. During my time there I also purchased a puppy. She is the love of my life. That's something to explain too, she is a life!! What do we know about life? Well we get sick, we have diarrhea sometimes, we puke, we get tired, when our kids go to daycare they get things from other children, we know that there is eventually death, and we also know that there are children born with defects everyday. Does that mean their parents did something wrong? Does that mean their parents were abused and produced a defected child? NO! My puppy has never had any issues, but I was never naïve in thinking she would never get sick her entire life. Also, I was a person who spoke with customers and showed them our babies. I went through training, and let me tell you, Furry Babies is very concerned with professionalism and ensuring their staff has the tools necessary to meet the customer's needs. They train their staff more than my last job trained me. I came in and they welcomed me with open arms and answered all of my questions without hesitation. Now about the staff: Someone on here commented that they are bored, barely adults. Let me inform you without giving all of their personal information. First you must understand, NO-ONE cleans poop and pee without a passion for the animal they are cleaning up after. They get peed on, pooped on, and they get yelled at by people who just had a bad day and need to yell. They don't go to work, nor did I, to get beat up by all the people with their wrong opinions, they didn't go to work to get peed or pooped on, they as well as myself, went to work because of our love for the babies and the people we worked with. There is a girl who is completing school to be a radiologist, engaged, and owns her home. There is a girl who is married with a baby and owns her own home, there is a couple that works there who has a beautiful daughter and they live on their own being responsible parents and pursuing their dreams. There is a girl there who moved in with her future husband, while they both are finishing college. There is a guy there that is about to get his accounting degree and just wanted a job he loved while in college. There is another girl there who is enjoying her work while she pursues her college dreams. There is a woman probably older than most of you writing reviews, who works hard to support her and her daughter. She not only works full time there, she goes to college online, and is the only form of support for her daughter. The owners? Well let's talk about them. A staff member went out and bought their child new shoes. They couldn't afford anything nice, just something cheaply made to get their child through that stage. When the owner saw the child's shoes, he immediately took the child to finish line and bought them a good pair of shoes. Another staff member didn't have a car. The owner took a day and took that staff member car shopping and helped them get a car for their family. Another staff member had a mother pass away out of state. They were a wreck. So the owners let them go to that state for as long as needed to help their family and welcomed them back when they were ready. Because they didn't have a place to stay when they came back, the owners opened up their personal home to them until they got on their feet. The owners are animal lovers which is why they opened their business. They have a beautiful daughter who is the love of their lives. They are not evil because they chose to pursue the American dream, doing something they love so they never feel they are working a day in their life. They have rescued several animals. The wife has even rescued raccoon babies and cared for them until they could go out on their own. There are countless stories I could give you, as over the years working for Furry Babies I had become friends with each and every member there. They were my second family. Even as I don't work there any longer, because I chose to pursue my college dreams, I still consider them my family. Please don't just go on yelp and say things that aren't true or exaggerate your stories because you are typing in haste and with emotion. Understand that what you say about people and businesses effects them. These are real people, and there is always more to a negative story than people reveal. Hope this helped.

The cribs vs cages is kind of odd, but the staff was quite good…read more ...especially Austin. He's been there 9 years (I asked) and is exceptional...he's really tuned into the characteristics of each dog--very polite, knowledgeable, and really works to make the whole experience nice.

Great folks there and their training services are unsurpassed. Their teachers are the best easy to…read moreunderstand and easy to follow their directions. They all love dogs.

I have taken several classes at Forest City Dog Training Club and have had a good experience with…read moreeach class. The instructors are friendly and knowledgeable. They have helped me solve problems with my puppies that I was having problems solving by myself. Their expertise has helped me raise puppies with less stress. I definitely recomment them.

Dave knows how to clearly communicate with dogs! He gives owners all the tools they need to raise…read moreexcellent puppies or help with problem issues in older dogs. I have had two strong breeds while under Dave's training. A day doesn't go by that my dogs have not been complemented.! Thanks Dave!!!

I brought my new dog here for training and was greatly disappointed when the trainer instructed us…read moreto perform and 'alpha roll' during the first session. After class I explained that I didn't agree with the philosophy and asked if I could have my pre-paid class fees refunded, since I couldn't continue coming to the rest of the classes. They declined. I don't believe that fear is the best way to interact with dogs, and if you agree, this might not be the best choice. Look elsewhere.

We recently had K-Pups install underground fencing for our Goldendoodle pup Daisy. The process from…read morestart to finish was super easy and expertly handled from quote to installation and training. Jay did a great job making us comfortable with the training process which allows for a pretty easy experience for both owner and dog. He is very knowledgeable about dog behavior and made it a very positive experience. He also brought along his Golden Retriever, Winnie who did a great assist. It was so cool to see her first zoom safely through her backyard, fur flying, tongue out, and a great big smile. We would be happy to give a super reference to anyone contemplating invisible fencing.

I would highly recommend this business. Jay went above and beyond to get our system working again…read more It was under warranty but he was not the original installer. He still replaced what had failed and even paid us a visit when we could not get it to work. Excellent firm to work with without a doubt.

I took my dog in for nails cut and filed. They cut his nails but didn't file them, however they…read morecharged me for filing his nails. I won't be back.

We took our two doodles to be groomed at Meyer's today. They did an excellent job, especially with…read moreone of our dogs who doesn't like to be groomed. The cuts are exactly what we wanted and they look great! Very reasonable pricing as well. After much hunting in Rockford, we finally found our new groomer.

The groomer has been in business for years and is knowledgeable about the different breeds of dogs…read moreand the haircuts they get. The dogs always look nice afterwards.

We bring our schnauzer in and Paula (owner) does a terrific job. She is very patient with our Casey…read morewho is now blind and has that German stubbornness. Paula is always willing to work us in when she can as well. We appreciate Paula's talents and will continue to take our dogs to her as Casey is the third pup we've taken to The Fur Flies!