They have a good selection of everything you'd need for almost any pet. They also do grooming, some…read morepet adoptions at certain times, and everything was kept clean when I was there. Fun that you can bring your animals in with you too. I was looking for some specific dog food and while I was searching, an employee came up to me and asked if I could find anything and he directed me right to it, saving me a bunch of time. Great customer service!

I came to PetSmart to purchase 2 Parakeets and was successful in my mission. I ended up purchasing…read more2 yellow babies and I named them Sampson and Simon. I'm a single man and having them as a part of my home now has added some happiness to my loneliness I'm glad I made the choice to take them home

Gina has helped me with two of my dogs now. She has done a wonderful job. She cares so much on…read moretrying to help dogs. One dog did a staycation for 3 days at her home. She would give us updates and pictures just letting us know how our dog was doing. She is thoughtful and caring. I would highly recommend her.

Gina is awesome, She comes to your home and does one on one training which is awesome…read more She truly loves dogs. Awesome training

A store is commendable, even more so nowadays, when they serve the customer, not necessarily just…read moretry to sell you stuff no matter what. I had already put expensive parrot toys in my basket. Needed help finding a dog ramp for a geriatric pound puppy who has vision, gait and balance problems. I had already searched online in several places, read reviews. Became clear you needed to check these ramps out first. Had already been to two other local pet stores with unsatisfactory results. Went to Petco as third option because I was in the area. Staff showed me where the ramp(s?) were, explained a little. Then she asked me to wait a moment. Called a colleague at home who had several very large dogs. The colleague knew all about ramps. These are the features you need to look for, watch out for x, etc. Basically I received excellent information. The Petco had one ramp in stock; it would not fulfill my purposes. I did not purchase it. But because the service was so great, I requested further assistance from the staff person who was present and purchased more items before leaving the store. I will return to this store now and purchase more. Some stores don't understand when all you try to do is make an immediate sale, the customer goes elsewhere. Permanently. I have left baskets full of merchandise, in disgust, when people tried that. Of course you never return. But after this stellar customer service assistance, I will now drive out of my way to purchase at this Petco store. I will purchase more from the store vs online (as I had been). Professional pet supply purchasing assistance is alive and well at this Petco store. Much appreciated. Please consider patronizing this store.

I stopped by this Petco to pick up some fresh food for my dog and a new toy, and it was my first…read moretime visiting this location. The store felt bright and easy to shop in, with a wide selection of products. Everything was laid out clearly, so it did not take long to find what I needed. I was able to grab exactly what I came for without any hassle. My pup was very excited about his new toy, especially since he is obsessed with that little lamb, and I left feeling really satisfied with the whole experience.

We recently had K-Pups install underground fencing for our Goldendoodle pup Daisy. The process from…read morestart to finish was super easy and expertly handled from quote to installation and training. Jay did a great job making us comfortable with the training process which allows for a pretty easy experience for both owner and dog. He is very knowledgeable about dog behavior and made it a very positive experience. He also brought along his Golden Retriever, Winnie who did a great assist. It was so cool to see her first zoom safely through her backyard, fur flying, tongue out, and a great big smile. We would be happy to give a super reference to anyone contemplating invisible fencing.

I would highly recommend this business. Jay went above and beyond to get our system working again…read more It was under warranty but he was not the original installer. He still replaced what had failed and even paid us a visit when we could not get it to work. Excellent firm to work with without a doubt.

As a member of the Veterans dog training class I have to say she has helped us and our dogs in so…read moremany ways it is truly remarkable. Everyone of us and our dogs love her. On days when my dog Abby seems to be having a not so good day and starts to shut down on me (I'm tired lol) Cristy will take her and she's a different dog.

Cristy Aldrich is an excellent dog trainer! She believes in positive reinforcement and takes the…read moretime and effort to solve training challenges for each and every dog. I liken her to a dog whisperer! She trained our dog Jackman to be a companion dog for my daughter with multiple disabilities. Cristy's heart and devotion was with us every step of the way! Cristy also volunteers her time to train rescue dogs for veterans with PTSD. She is a life long learner as she continues to take classes to keep up with the latest training philosophies. I highly recommend Cristy!!!

Dave knows how to clearly communicate with dogs! He gives owners all the tools they need to raise…read moreexcellent puppies or help with problem issues in older dogs. I have had two strong breeds while under Dave's training. A day doesn't go by that my dogs have not been complemented.! Thanks Dave!!!

I brought my new dog here for training and was greatly disappointed when the trainer instructed us…read moreto perform and 'alpha roll' during the first session. After class I explained that I didn't agree with the philosophy and asked if I could have my pre-paid class fees refunded, since I couldn't continue coming to the rest of the classes. They declined. I don't believe that fear is the best way to interact with dogs, and if you agree, this might not be the best choice. Look elsewhere.

Didn't like Ben's theory of his training. Dominate dog training is not the way to train. It brings…read moreout aggression in some dogs.

My wife and I are the proud owners of a labrador puppy that was bred for field trials (therefore…read moreshe never stops)....beautiful puppy but we want her as a house pet, to take on long walks, travel with us, etc... Trust us when we say our puppy never gets tired and has lots of ENERGY. We were not training our dog very well-even though we tried our best-and on our second visit to the vet to get her shots, the vet had a very hard time controlling our puppy and suggested that we take our puppy to training and referred us to BA Professional K9 Training. We followed the vet's advice and contacted Ben. My wife and I both are extremely satisfied with the results we have seen in two months of training. It is amazing to see such drastic improvement in such a short time. We would recommend BA Professional K9 Training to anyone who needs help training their dog, needs help correcting certain behaviors, or just wants to attain the best owner / dog experience, Ben, has helped us so much with our new labrador puppy and has a very planned and methodical approach to his training. When we drop off / pick up our puppy for day training we get individualized training based on the needs of our puppy. We can also plan on having a tuckered out well exercised dog that day. Our six month old puppy has learned to walk properly on her leash (no pulling ) which has taken a once stressful time to an enjoyable time with our dog. She has learned to greet people calmly and to refrain from jumping. Our puppy is getting plenty of opportunities to socialise with other dogs as well. We have learned to take control of our puppy rather than her taking control of us. Ben gives us the "tools" needed to continue training our dog at home and is available to answer questions even after day training hours. Ben's assistant, Brian, is also very knowledgeable and helpful. We are so glad that BA Professional K9 Training was recommended to us by our veterinarian. We were struggling with a very rambunctious puppy, but we are now enjoying time with her thanks to Ben's help. Pat and Denise

We have a year old pug puppy. He is very spoiled since I am retired. We have had 2 recent out of…read moretown events and needed to kennel the dog. I worried needlessly. He came back home happy, a little clingy but definitely I feel they took time to care for him.

This place is phenomenal for dog training. The main trainer has a seemingly endless knowledge of…read moredogs and puppies and how to train them, a positive upbeat attitude, and a willingness to step in and provide extra guidance when it is needed. The entire staff at Carlson's is exceptionally nice, and my daughter and I are slowly, slowly getting our very famous and headstrong beagle to be more focused, and slightly less ridiculous. The training could not be better, and the trainers are incredibly patient with us. I can't recommend them enough to anyone thinking of seeking dog training. The doggy socialization alone makes this a very worthwhile endeavor; the expert training staff makes it a bargain.

The best Vet! Helped us out in an emergency…read more His vet Mulford Vet would not give us any of his rabies or health information for emergency travel. Vet IQ was not just ready to help but they dis not trying to take advantage of our emergency by hiking up their prices. All the staff love animals and are easy to work with. Rusty loved them right back. I wish I lived in Rockford I would take all my dogs there.

My parents were unable to care for their 8yr old dog(Poodle Rusty). They live in Rockfield Illinois…read moreand my sister and I flew into town to transport the dog to California . Their Vet Mulford Hospital were very unhelpful with the process getting the necessary paperwork to travel on an airplane back to California. So we call VetIQ in Rockford located in Meijer who were more then willing to help us with all the paperwork and go out of their way with the American Airline addition requirement . The staff and Vet Christine Comm were very helpful, kind and professional . If you live in Rockford and need a Vet . With pleasant and helpful staff go there. They are the best and out Rusty loved them as well