My son's dog was here for 16 days and of course when he and his wife came to get him, there was…read moresomething wrong with his ear. It turned out to be an oral hematoma. This is a very serious matter. We spent this past Sunday on the phone with 16 different vets, nobody would see the dog. Loves Park agreed to fit him in if we could get there in 40 minutes which we did. Doctor was very helpful. Explained everything that was going on with the dog drained his ear. Found out he had an infection in an ear. He told us what to expect and we are very, very happy with the service.

We recently took our dog, Penny, to the Vet here and was so happy. We have tried many Vets since…read moremoving to IL and not pleased with any. But we were happy with the DR. here, And he explained everything we needed to know!! The gals at the front desk are very friendly. BUT, then every time we went back, the DR. had changed, wasn't as friendly, didn't pay attention to our dog, didn't explain what we needed. So had to find another Vet.

I personally have never had any issues here! I've taken my dog since she was a puppy. She gets her…read moreshots and check ups and the staff has been very kind to us.

You can find a much better place than this. They had me sign a piece of paper...plain piece of…read morepaper, after having me read an agreement that was posted on the wall. Even though my dog was near death, (Patel told me) he kept the dog alive knowing this. For two hours he had my dog on a respirator, gave him drugs and other things until he called me with an update. I told the doc to let him go. Why did you let him suffer these past two hours? I ended up with a bill around $800. I think it was money motivated. Maybe they're better now. This was shortly after they opened. What a HORRIBLE experience! After this I checked where Patel worked before. They had similar reviews re: money and service which the pet did not need.

8/29/2024 - I have been going to this animal hospital since 2011…read more I cannot give enough positive compliments about their entire team! I have a GSD who is anxious at the Vet, ever since a bad experience at an emergency vet in Schaumburg, which is where I am from - 55 miles away!!! I drive 55 miles to and from, because of the kindness of their staff :) My primary DVM is Dr. Lesley Diehl - she is very understanding, thorough, compassionate & helpful. Today we also saw the Lead Vet Tech, Shanae' - she took the time to explain some concerns I had regarding preventative meds & had a great bed-side manner, taking blood & cutting nails on my nervous boy. Jamie is incredibly personable & makes you feel welcome...Rebecca has a very sweet demeanor & is very efficient and lastly, Lynn was very quick to interact with Enzo, giving him a treat! Hillcrest is WONDERFUL!!! Kim

I'm not usually somebody who leaves a review but when it comes to my fur babies and their care I'm…read moreall about it .... The team at Hillcrest Animal Hospital has been absolutely AMAZING with me and all my questions regarding my elderly diabetic kitty's care and even just a yearly vaccine appointment for my high stress doggo was awesome and everybody was so patient with her and I can honestly say I give Hillcrest a 10 out of 10 and highly recommend for all your pets needs!!!!

The best Vet! Helped us out in an emergency…read more His vet Mulford Vet would not give us any of his rabies or health information for emergency travel. Vet IQ was not just ready to help but they dis not trying to take advantage of our emergency by hiking up their prices. All the staff love animals and are easy to work with. Rusty loved them right back. I wish I lived in Rockford I would take all my dogs there.

My parents were unable to care for their 8yr old dog(Poodle Rusty). They live in Rockfield Illinois…read moreand my sister and I flew into town to transport the dog to California . Their Vet Mulford Hospital were very unhelpful with the process getting the necessary paperwork to travel on an airplane back to California. So we call VetIQ in Rockford located in Meijer who were more then willing to help us with all the paperwork and go out of their way with the American Airline addition requirement . The staff and Vet Christine Comm were very helpful, kind and professional . If you live in Rockford and need a Vet . With pleasant and helpful staff go there. They are the best and out Rusty loved them as well

LOVE THEM!! Dr Korpan is the best. They have been with us through 4 dogs and now see 2 more. Would…read moretrust any one of the Doctors. Dr Jallen is awesome too.

NOT GOOD after being a loyal customer for 20 years this place does not care about loyalty and are…read moreanimals welfare . ITS all about making money. Foxy are 15 year old pug had many medical issue we thought we were paying for best care and Compassion. It look like she had blown her eye out we call because of the pain and got WE don't have time for her. The question was is this the end of her life and is it time for heaven ? Or is it treatable you are only a cash cow for this place . No compassion for are family member . they need a different receptionist FIRE this staff member WHEN YOU DECLARE A EMERGENCY IT DOES NOT MATTER . when a family member is in crisis the HELP FROM ---BELLWOOD ---WONT BE THERE after all the years of customer loyalty CARL D.

My 4lb puppy was stung by a bee this fall and my wife called them (in a panic) to see if he could…read morebe seen immediately. He was showing signs of respiratory distress. We were in the process of looking for a new vet as the one we were currently using was not meeting our needs but rather only taking our money. She and I discussed Alpine Veterinary Hospital as I had been recommended to them by another family. So back to that terrifying day this last fall. The office told her to come immediately, when she arrived carrying our tiny puppy in - the vet was waiting at the counter for her and instantly took our puppy to the back for treatment. Their kindness and compassion is what has us so pleased. This truly feels like a small-town vet. The entire staff is professional and caring. We feel that everyone there cares about their jobs and the animals. Which then makes the humans happy.

I had a bad experience with Dr. Boonstra who I believe caused permanent damage to my 20-year old…read morecat's injured paw when she palpated it. Marilyn has not used her paw since this visit and I assume that something was dislodged during palpation. I found Dr. Boonstra to be rough with my fragile, 4.5 lb little cat lady, not competent and unwilling to provide rationales for expensive procedures. And all of this after a 50 minute wait! The medical director, Dr. Sanderson, has refused to even acknowledge that Dr. Boonstra could have harmed Marilyn, let alone offer remedial action. There is no professional accountability in this clinic and even Marilyn's medical records were inaccurate. I am heartbroken and deeply upset that a visit intended to help a fragile, elderly cat instead resulted in further injury and suffering. Marilyn spent nearly two decades surviving outdoors before I rescued her; she deserved gentleness, caution, and thoughtful care in her final years.

I want to give a big shout-out and huge thank you to the Animal Emergency Veterinary Clinic of…read moreRockford. I have nothing but praise for the great client service and incredible veterinary care my dog and I received a couple of weeks ago. Admittance was timely on a very busy weekend, and their life-saving efforts for my dog suffering severe pneumonia was spot on. The clinic has had some growing pains since it was first reopened in the new location a few years ago, but I do believe it to be well managed with staff trained to be empathetic and considerate under what is always a stressful situation for the pet owner. Two different veterinarians consulted with me over the two days my dog was in for treatment, and both were knowledgable and accessible. Yes, it was expensive as I expected, but it actually ended up being less than the low end of their estimate. I want to give special recognition to the vet tech Danielle who kept me informed at every step. All the staff was helpful and patient, but Danielle was exceptional in her empathy and communication.

The clinic used something that caused convulsions when they euthanized my beloved Yorkshire…read moreTerrier. It was the worst experience I have ever had with a pet. I hate that place.

I am actually very sad to be writing this review, especially because I used to be an employee at…read morethis clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn't be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won't even get into that!) wasn't available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn't be for two weeks out. Because an actively dying dog in pain needs the vaccine, right? When I worked at this clinic under two previous owners I can't even count the number of times I stayed late because an emergency came in (even animals that weren't patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars.

Wow so sad I have been going here for years and was pleased…read morethey weren't bought out and of corporate mentality. Boy how wrong- my dog is dying and all they want to know is when I'll pay the rest of the bill ( approx $40 out of $800 paid) not once has anyone who has called asked how is he doing NOT once. If they had bothered to check on him - like they used to do- if they still were a humanitarian group - how beautiful that would have been. No such luck - now it's all about over selling and giving prescriptions your dog really doesn't need or can't take and paying them

It has taken me a little time to be able to write this review. We recently lost a valuable member…read moreof our family. Duke our rescue of over 13 years ago. We had recently changed our Vet from being out of town, to closer due to all our ages, and wanted to be closer to establish care for our two dogs. After Duke's first Annual Visit, he had his first "Senior Blood Panel" he had high levels of Kidney/Pancreas results. Dr Kramer prescribed digestive dog food, and a supplement of Denamarin for next couple of weeks. Dukie appeared to be fine, with the exception of stool color, texture was loose. x2 weeks later losing weight, and blood test again much higher. Dr. Kramer and her staff, was amazing. Dr. Kramer continued "Process of elimination" of Duke's symptoms and labs. She was always so optimistic! But a momma knows!! right? We together, decided to get an Ultrasound done. Long story short, Duke had Lymphoma, which effected his entire abdomen. The next x2 weeks was Duke's Bucket list as he rapidly declined in health. Dr. Kramer and her Staff taught me how to administer Duke's "Cocktail" (fluids) in case he needed to be hydrated on weekends, let me just come in and check in weight, and given support with my questions. When Duke decided it was his time, I called, and they prepared for his Day. Specialized parking, sign out front, couches, pillows, music, treats and a little more TIME. So beautiful and comforting. Private entrance. A wonderful paw print, and cremation container to bring our Big Boy home. Dr Kramer and her Staff, supported all my decisions, with her professionalism, care & empathy. They sent us a Sympathy card a week later, and also planted a Tree in honor of our Sweet Big boy! It honestly, doesn't get any better than this!! I can't thank them enough, or be more grateful. Love, Duke's Family

Perryville Pet Hospital is warm, welcoming, and always accommodating to my schedule. The vets, vet…read moretechs, and front office treat you like family and go the extra mile to ensure all of your concerns are addressed prior to leaving. The staff have called on numerous occasions to check up on the progress of my pup's healing. I couldn't recommend them more.

We have been coming to this veterinary clinic since it opened. Multiple dogs have been patients…read morehere. All were treated well and thoroughly. One was even compassionately euthanized at this facility. During COVID, when I was caring for a sick person in Virginia, they made an emergency appointment for the dog so she could be transported to Virginia. (The caregiver had allergies and had developed anaphylaxis to the dog. Almost ended up in the ER.) Latest example -- Buddy, the Cavalier King Charles Spaniel needed his second round of vaccinations. But he had again been scratching his ears, more recently until he whined. So, another ear infection. Ok. Took care of that, too. Follow up appointment set up for final vaccination. Everything taken care of. Of course, Buddy was spoiled by staff, treated well. He loves the veterinary clinic. Could not ask for more from a vet clinic.

Dr. Sills is the best! Took our kitty Praline in for checkup, blood work, nail trim and update on…read moreshots. She is very caring, knowledgeable and compassionate. She took the time to answer all our questions and called the next day as promised with good news on blood work.