My grand pup had all surgery here with Dr Mary and she didn't fix it properly. Now 3 years later…read moreafter constant infections, antibiotics, and weakening of his leg we are facing possible amputation and he's only 5 years old I would NEVER bring my pets here. 25 years ago Animal Medical North laid on my German Shepherd in the back room while cutting his nails and I had to put him down 2 days later

Great location that loves their animals! We have seen Dr Buhl for several years now and have loved…read moreworking with him. He is not available every day but on the days he is here and available for appointments, we have always had great customer service and our dog has gotten excellent care. They offer many services from normal checkups to teeth cleaning, and also have a wide variety of medication available. There are a few employees that have been a little short with me in the past but I don't think they work there anymore. Most everyone now is super friendly and awesome. Would highly recommend!!

I've been bringing my dogs here for over 25 years, and I've never had a bad experience…read more I've been to vets in bigger cities like Louisville, Kentucky and Nashville, Tennessee. At a lot of places, you're just another customer. Sometimes you even feel judged or looked down on. The only people I can compare this staff to are the oncology nurses at OSF when I was going through cancer treatment. They're a very special group of women who truly care. Everyone here, from the front desk staff to the veterinarians, is incredibly kind. This isn't just a business to them. They genuinely care about you and your pets and will do everything they can to help. They're also by far the most affordable veterinary clinic I've found. Whatever another vet charges, they'll probably beat it by a couple hundred dollars, and not because you're getting less. In my experience, you're getting more. I've never felt like just another customer here. They care about both me and my pets. It's a bit of a drive from Rockford to Byron, but you'll get better care and likely save money too.

Great vet practice! We love all 3 doctors and staff. Our two dogs love Blackhawk Vet too!read more

My 4lb puppy was stung by a bee this fall and my wife called them (in a panic) to see if he could…read morebe seen immediately. He was showing signs of respiratory distress. We were in the process of looking for a new vet as the one we were currently using was not meeting our needs but rather only taking our money. She and I discussed Alpine Veterinary Hospital as I had been recommended to them by another family. So back to that terrifying day this last fall. The office told her to come immediately, when she arrived carrying our tiny puppy in - the vet was waiting at the counter for her and instantly took our puppy to the back for treatment. Their kindness and compassion is what has us so pleased. This truly feels like a small-town vet. The entire staff is professional and caring. We feel that everyone there cares about their jobs and the animals. Which then makes the humans happy.

I had a bad experience with Dr. Boonstra who I believe caused permanent damage to my 20-year old…read morecat's injured paw when she palpated it. Marilyn has not used her paw since this visit and I assume that something was dislodged during palpation. I found Dr. Boonstra to be rough with my fragile, 4.5 lb little cat lady, not competent and unwilling to provide rationales for expensive procedures. And all of this after a 50 minute wait! The medical director, Dr. Sanderson, has refused to even acknowledge that Dr. Boonstra could have harmed Marilyn, let alone offer remedial action. There is no professional accountability in this clinic and even Marilyn's medical records were inaccurate. I am heartbroken and deeply upset that a visit intended to help a fragile, elderly cat instead resulted in further injury and suffering. Marilyn spent nearly two decades surviving outdoors before I rescued her; she deserved gentleness, caution, and thoughtful care in her final years.

Caring employees and through exams. The fees are much more reasonable than other clinicsread more

This little animal clinic is top-notch. They are knowledgeable and kind to the 2 or 4 legged…read morevisitors. We have been using these vets for about 15 years, and the staff may change, but the level of care has remained the same. The building is not super fancy or high tech, but the service is, and you don't have to pay super high prices either. They are very good at getting you in if you have an emergency, which we have needed from time to time, but you may want to plan ahead for routine visits.

Wonderful, caring doctors and staff. Dr Britt Hoff was absolutely the kindest and most caring vet…read morewe have ever met. She treated us and our pet with love and compassion. Dr Hoff is highly recommended ! On a previous visit, we met Dr Jared Williams and he was also very professional. All of the staff and front office were very professional and helpful and we were treated with respect and professionalism. DW

Genuinely not nice people there. Customer service is bad and Doctor truly does not care. They may…read moremake you think they do, but they don't.

Spoke with receptionist very welcoming very infor.ative clean highly recommended. Please do…read morehomework call around get to know the vet an assistant that will be caring for your pet! Sounds like a great place based on phone call did a walk through ita clean

Star ratings, like reviews, are sometimes crap. Objectively, here's mine:…read moreA) Affordability? Pricing for shots/exam was somewhat confusing, but don't be timid; do ask. I was timid. I suspect it goes up the more exciting your pet makes the visit. Note: hours are limited. Decor is circa late 70s; the building is elderly but maintenance seems adequate and probably budget-draining. Usually clean. No distressing odors in any area. B) Staff is informative and understands? Yes, with caveats; speak clearly, don't shout; either the acoustics are lousy or they are sometimes too distracted to listen - or both. Likewise, listen carefully, ask if something seems unclear. My confusion on a recent issue was cleared up quickly and without genocide. C) Supportive? Mostly. See B. D) Doctor? One. Competent, reserved but thawed after repeat visits. Has sense of humor and steady hands, even after a pet has a panic attack. No idea how he manages panicky owners. E) Location? 11th Street, not far from Benson Stone. Entry is a little tight, but with enough parking out back. No observable, car-eating potholes or axlebrakers, relatively unlittered. Wish I could say that about the surrounding streets. F) End of review. Did I mention star ratings are sometimes crap? If you got this far without needing last rites, bathroom breaks or sleep, congrats! I claim responsibility for all emotional content.

I am actually very sad to be writing this review, especially because I used to be an employee at…read morethis clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn't be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won't even get into that!) wasn't available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn't be for two weeks out. Because an actively dying dog in pain needs the vaccine, right? When I worked at this clinic under two previous owners I can't even count the number of times I stayed late because an emergency came in (even animals that weren't patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars.

Wow so sad I have been going here for years and was pleased…read morethey weren't bought out and of corporate mentality. Boy how wrong- my dog is dying and all they want to know is when I'll pay the rest of the bill ( approx $40 out of $800 paid) not once has anyone who has called asked how is he doing NOT once. If they had bothered to check on him - like they used to do- if they still were a humanitarian group - how beautiful that would have been. No such luck - now it's all about over selling and giving prescriptions your dog really doesn't need or can't take and paying them

Drs. Tom and John are very kind and expert in their care of animals. The staff are all friendly and…read moreresponsible. They are efficient too. We've been coming here for at least 15 years with our cats. They don't like it so much, but the assistants are good at what they do and try their best to put the cats at ease.

Both my pets come here for check ups, vaccines and nail trimmings, but had to leave my cat once for…read morea few days because he got sick and they took amazing care of him. The vets and staff are amazing! They are really caring and definitely will go the extra mile!