Took an e-bike tour today with Toby! What a Great time…read more Terrific route and Austin facts. Great guy! Even his recommendation for Matt's El Rancho for dinner was the bomb! Five Stars for sure!

Great place to rent bikes! The guy behind the counter gave…read moreus all the info we needed & helped us get in & out quickly. It had a small town & mom & pop feel! They rent a wide variety of bikes including beach cruisers, hybrid bikes, mountain bikes, road bikes, tandem bikes, and electric bikes. They also offer tag along bikes, kids' bikes, and accessories like trailers and kids' seats. Prices seemed great, too!

The best bike tour I've ever taken. Personable, accommodating, informative, gracious, everything…read moreyou could ask for. Today I learned a lot about Austin, but mostly I enjoy the conversation and the ride. Beautiful city. Looking forward to seeing more.

The only place I'll be renting bicycles from in ATX. If you have friends and family in town and out…read moreof ideas, either rent bikes OR go on one of the tours they offer. I loved that we were able to just walk in when they opened to grab our bikes. Within minutes, we were on our way. My boyfriend and I rented bikes to ride the Walnut Trail. Prices are really good and include a helmet and lock. The bikes are in great shape and the owner of the shop, Adam, has great recommendations on trails/routes if you're unfamiliar with the area. He was really kind, helpful, and meticulous when making sure our bikes for us perfectly! Can't wait until my parents come into town, so I can take them on a bike and brew tour. They also offer short term and longer term rentals.

Purchased the 2.5 hour tour of Austin. We had a wonderful time with Mike. Just a fun and witty guy…read morewho makes sure your having a good time and moving at a comfortable pace. He knows Austin and Texas history, exactly what we were looking for but didn't know we would find it on a bike tour of the city. I would definitely recommend the quality of the bikes, helmets, ease of booking on line and the fabulous employee! Thank you Mike for an enjoyable afternoon.

Did the 3 hour bike tour. Mike is fantastic!! We learned a lot of Austin history and had the best…read morelocal barbecue. Made a few stops at scenic and historic spots to take pictures. Great way to see the city!!

Trek Bicycle on S. Lamar, just South of Lady Bird Lake formerly known as Town Lake, has superior…read moreservice. Full stop! It has been a while since I have been in a store where every store associate is super helpful and go out of their way to extend next level service. When I was an avid cyclist, Trek Bicycle was known as Austin's most dependable and all-around bike shop with a wide range of cyclist customers. I went into Trek for a two-fold purpose: 1) buy new bike shoes and 2) inquire regarding the status of my bike tires that have been seating in the garage for years (new tires or new tubes). When you walk into the store, you are met with a sea of bicycles...every color and style imaginable. Fortunately, I do not need a new bicycle because mine is in good shape. So, first, I inquire about my tires. The repair specialist was so super helpful, and he assured me that my tires might be ok. He suggested bringing the tires into the bike shop so he could inspect them. Next, I headed over to the bike shoe area, which is small but importantly they were having a sale. I snagged some $120 bike shoes for $30...score!!! Also, the sales associate offered to order me some insoles since they were out in my size. Super kind... The store sells a wide range of Trek bikes, including road, mountain, hybrid, and electric models, along with associated accessories and gear. The sales associates are top notch - super knowledgeable and not high-pressure sales folks. Also, the bike shop is known for its bike rentals, especially for visitors wanting to explore nearby Lady Bird Lake trail or nearby neighborhoods. Next visit tire inspection...

5/5 experience both in sales purchase and post sales support. The entire team here was helpful in…read moreanswering questions and making sure I got the right bike and tire combo for what I wanted. Absolutely no pressure in sales and when you're spending $2k on a bicycle you want to feel like you're not being pressured to buy but being helped to purchase the right bike for you. Can't recommend the team here enough! Post purchase I came back in to get some adjustments and advice and the team was more than willing to take time to help adjust seat height and hood angle to get the right comfort fit. I was cross shopping a Canyon brand bike but you just can't put a price on having a brick and mortar to turn to for post purchase support and service. Highly recommend this store and Trek!

Great service with Integrity!…read more Thank you Rikki for your excellent service! The front racks arrived in a perfecly packaged box and were easy to install. I look forward to purchasing more items from your shop, and will make sure my friends do too! Thanks again, Bill La Verne CA

Friendly but proof is in the service. Dropped off RAD e-bike 19 Aug. to confirm E21 error root…read morecause and replace controller and fix flat tire. Called them 31 Aug due to no update. The "tech" tells me OEM part out of stock and could take up to 6 months. I requested they keep part on order while I look for after-market part for them to install. Tech said they could install after market part if I brought it to them but if I cancelled the OEM order today, I would need to pick up the bike in the next few days. We agreed to keep OEM part on order as I was in no hurry. 5 Sept I stop by the shop to discuss the situation, only to learn the "tech" entered notes in their system that OEM part is not on order, the OEM is out of business, and he instructed the owner to pickup the bike. BS. I then had no choice but to take the bike home but when they rolled it out to the floor, it still had a flat tire and I owed them $45 for "diagnostic" fees! No root-cause confirmation, no alternative repair recommendation, and a flat tire. Not even an attempt to provide decent service. Did I mention they are a RAD certified repair shop? Ever heard of a bike shop that can't repair a flat tire?! Don't waste your time with these clowns.

Great tours, great guides and stops. We have done two tours with them and both were awesome. Trace…read more& Colt both very personable and funny. The ride is fun and not hard. Got to see a lot of the city. Very reasonably priced.

If I could give Adam and Bike and Brews 6 stars, I would!!!…read moreHe was very accommodating and knowledgeable about Austin's history. The tour was great to start the weekend in Austin- Adam had many tips for where to go and how to plan our weekend. He was personal guide for Austin's must-see spots. If you are ever in Austin, we highly recommend going to bike and brews or other tours offered through Adam's company (Austin Bike Tours & Rentals).

Couldn't get my pedals free for the life of me. Stripped several Alan wrench sets. This place had…read moreme in and out in minutes. Great staff. Super friendly. Will for sure be back when it's time for a tune up

Hello, Im reaching out because I had very disappointing experience at your bike shop. I came in…read moreprepared to spend money on a specific part for my bike. I explained that I only needed that particular repair and that I would take care of the remaining work myself. Instead of trying to understand what I was asking for, the staff person who was Hispanic told me that he did not feel comfortable doing the repair. The conversation was handle made me feel as though I was being treated like I had brought in a stolen bike or asking him to do something wrong. Never given a reasonable explanation for the why on this simple repair. I believe the owner needs to know about this because customers service is about listening. Yellow Bike in East Austin was excellent.

5.14.2024. When I told my cycling crew I was visiting Austin, they told me I had to visit Lance's…read morebike shop. We stopped in on a random Tuesday evening. Mellow Johnny's was cool, modern & bright. This full service bike shop has quite literally everything you need. My friend bought energy supplements for a non-cycling event. Additionally, the staff was polite & answered all of my questions. Mellow Johnny's has a nice selection of bikes for sale , apparel, & other supplies. They were sold out of the more common sizes on the discount rack. However, I was pleased with my purchase. Prices are in line with what I pay in the Washington DC area. I would've rented a bike & jumped on a group ride if I felt better. Welp until next time!!

I just had my bike stolen and called in to see about purchasing a new Trek bike because I always…read moreshop local first and I drive by the shop almost every day. I let the sales person know the model and size I wanted and let him know I was interested in accessories, as well. He was terse and seemed irritated I called as he informed me that it wouldn't arrive until October (this is June). {2020} I asked if I could get it any sooner or if I needed to preorder. He, in a very frustrated tone and manner, told me that I could call other stores around the country and see if they would be willing to ship it to me. I tried to explain that I was asking so that I could find out the procedure to buy and was trying to find out if I needed to pay for it in advance or pre-order it. After he let me know I wouldn't need to pre-pay; I started to ask another question with the intention of seeing if he had suggestions on other bikes that might work for me. When he interrupted me again with frustration in his voice, I hung up on him. Maybe he misunderstood the phrase "Keep Austin Weird" as "Keep Austin Wired". I'm guessing there are no commission sales. Either way, I'm pretty certain I can locate the model I am looking for elsewhere... Even if it's in October, another city, or an online retailer. Update: {2025} I ended up calling a store in San Marcos next. They were amazing and I ended up buying several bikes from them over the next 5 years, whil sending all my friends from Austin to them. I was talked into going to Mellow Johnnies a few months back to get some supplies to help a friend with his bike. At least they maintained some consistency, their service was terrible. Whether you are a noob or an experienced rider, I'd find another shop.

E bikes are a great way to tour a city and this tour did not disappoint! At no point did I feel…read moreunsafe, the bikes were well maintained, and I learned a lot about Austin in a short period of time. I'd recommend doing this tour at the beginning of your trip to learn all of the hot spots. Captain Edge is a great tour guide, knowledgeable, and always making sure no one gets left behind. He's in constant communication via radio and even plays local music during the ride. They provide water and a poncho for light rain. It's only a couple of hours-just do it!

Such a fun tour to do with teenagers. Kids got a kick out of riding throttle e-bikes and our tour…read morecaptain - Captain Edge - was super knowledgeable and fun to chat with! He took us to many spots for pics and shared lots of Austin facts and history. Water bottles were provided and well as thorough instruction on how to ride the bikes. A must do in Austin!