Really friendly staff, easy to launch and come back in. Would definitely come again next time I'm in Austin

I was reluctant to do this today as i have limited resources with me. Like a change of clothes! Danny was awesome and said your shirts will dry in This Austin Heat! He was right. I needed time to reset and this was perfect. Friendly staff, especially Daniel! Ample parking all around the lake and it's free! Do this. It will rejuvenate the heart, mind and spirit. read more

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A nice, simple spot right on Lady Bird to rent paddleboards and kayaks. It's a lot more chill than Zilker. Easy check in and rental process, and they launch you straight on the water. There are lockers to put your stuff in, and they take your ID to make sure you don't run off with the board lol. It's nice that they let you launch there if you own your own kayak / paddleboard - I saw people there doing that. They have a small parking lot too. $18 per person an hour for kayaks, $22 per person an hour for paddleboards. read more

I really like EpicSup. Bring your ID to leave as collateral. This location is conveniently located behind Oracle. Lots of street parking and a short walk to the doc. You can pay $23 for an hour or the day for less than $50. Boards and paddles in good condition. I'll definitely rent here again! read more

EpicSUP - Lockers, doc - Rafting/Kayaking Near Me - Austin, Texas

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While in Austin I decided to go for a walk/hike on the Ann and Roy Butler Hike and Bike Trail. Very very nice trail with great views of downtown and the river. While walking, I came across EpicSup. I got excited because I've been saying that I want to go kayaking. I spoke to the manager and he was very helpful and answered all my questions. I told him that I didn't have time that day, but that I would be back the next day. I came back the following day and I'm so I did. I enjoyed this experience so much! It requires a lot of paddling, so be prepared for a workout. However, it was so relaxing. I did the one hour pass and that was more than enough time to go a ways down the river and come back. I can't wait to do it again! read more

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I haven't actually rented a stand-up paddleboard from EpicSUP -- but that didn't stop them from delivering absolutely incredible service! While out on Lady Bird Lake, my group found ourselves stuck in some unexpectedly shallow water in a rental boat. Just when we started wondering how we were going to get out of the situation, an EpicSUP staff member went way above and beyond, leaving his post to come to our rescue. He didn't hesitate, didn't ask for anything in return -- just pure kindness and a genuine willingness to help. That kind of service speaks volumes about a business. If they're this attentive and compassionate to non-customers, I can only imagine the level of care they provide to actual renters. With a prime location on the Ann and Roy Butler Hike and Bike Trail, EpicSUP is clearly run by people who love what they do and take pride in making every experience on the lake a great one. If you're looking for a top-notch paddleboard or kayak rental spot, this is absolutely the place to go. They've earned my business for life, and I'll be recommending them to everyone I know. read more

We had a great paddle boarding experience! We came across this place on our walk around Lady Bird. The manager and staff were nice. Manager even came out to help me when I got stuck in the strong wind. They have do have lockers but no locks. Life vests are provided and on the boards. I did have my iPhone with me the whole time and slid it under the life vest on my board. Do this at your own risk. Thanks for a great time. Would recommend going through EpicSup! read more

EpicSUP - Rafting/Kayaking Near Me - Austin, Texas

Had a great time coming on a Saturday morning with a group of 8 to SUP and kayak! The staff was very nice and helpful. They even accommodated breaking out all the payments individually. Price seems fair compared to others in the area. The only complaint I have is that parking was almost impossible! There's a small lot to park in and outside of that you have to find something along the street which is mostly taken up already due to residential apartments being all along the road. Ended up having to walk 1/4 mile but still had a great time despite that! They do have some small lockers you can hold your valuables/shoes in but bring your own lock (if they allow you to put a lock on it). Otherwise people were leaving their bags/towels/etc. on the benches. The employees were always near the area so doubt anyone would come by and take your things. read more

What a great experience! I don't agree with them charging per seat but other than that I feel the pricing is right on par with others. I'd definitely do this again on our next visit to Austin but maybe first thing in the morning when the sun is less prominent. read more

EpicSUP - Hours of operation and pricing. IMPORTANT TO NOT: PRICE IS PER SEAT! - Rafting/Kayaking Near Me - Austin, Texas

We really enjoyed renting a kayak from this rental service. We arrived about one hour before closing time so we could see the sunset. It was absolutely beautiful and we really enjoyed viewing the austin skyline from the water. The worker didn't give us a hard time about arriving at a later time and was very helpful with setting up and lighting the kayak as well as providing us with tips to enjoy our time. The kayak rentals per hour are reasonably priced and lower priced than other services in the area. Additionally, the process was super efficient and much less complicated than services I have rented from in the past. read more

First time trying paddle board. Service was great. Its very close to parking distance and this area is cleaner, calmer and quieter compare to other place. Price is great too. Will definitely return. read more

This LOW STAR IS STRICTLY BECAUSE OF THE OWNER not the staff necessarily.. We normally choose this location to rent paddle boards. Yesterday we arrived to rent a boat. The windy current was horrible yesterday past the bridge so it took us an incredibly longer time to return. We arrived at 8:19pm vs the 8pm closing time. We headed back at 6 from south 1st bridge where it normally would be ample time but unfortunately with the winds it wasn't working We signed a waiver with our telephone number per usual. No staff was to be found gates were locked and our sandals were not in sight . We left the paddle boards and took photos. Tried calling the number online but no answer so a voicemail was left. And an IG message. Next day I reached out and the company (owner ) stated yes we should've received a phone call from his staff etc. i expressed that not having our shoes to leave in and having to hop a gate 19m after closing was pretty extreme. The owner blatantly called me today with the audacity lol to tell me he's missing a paddle board and we should've been charged each one full day each !! Then has the nerve to say "I'm trying to work with you !" I GUESS HES THE ONLY ONE WHO WAS NOT AWARE OF THE MASSIVE STORM THAT OCCURRED this night and maybe just maybe that would explain the hard current and his board missing smh .. This is the owner !!! No accountability for poor customer service , no accountability for poor training of the staff to at least phone to see we were struggling etc ! And obviously no proof a board was missing as proof shows boards were left as we have no need to drag a paddle board shoeless and drag onto our Tesla stringless HAHAHA!!!! This owner has the poorest customer service ever !! Too bad he called with this attitude because the staff is way more kind then he is. I guess he feels he's the owner so his customers should be the blame here !! read more

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Best Place to rent all your board needs! Before i got my own paddle board, this was my go-to place every time im in austin! Great staff and give military discounts!! read more

EpicSUP - Rafting/Kayaking Near Me - Austin, Texas

The two guys working the day before and day of my trip were so helpful. Lots of great info and very friendly. Getting out on the water was quick and easy. Parking lot is small but we were lucky enough to find a spot. It took 30-45 minutes to get to a good view of the downtown skyline. Heading back was more difficult than we imagined because there was a fault strong breeze. read more

EpicSUP - Rafting/Kayaking Near Me - Austin, Texas

I had a blast here. They are quick with service. Even agreed to help my friend who came a bit later than us. So worth it! read more

EpicSUP - Rafting/Kayaking Near Me - Austin, Texas

Nice staff, answered all my questions! Lots of equipment to choose from. Definitely a good spot to cruise lady bird lake!

This place was great! My friend and I wanted to try kayaking on Lady Bird Lake. I have kayaked before. He hasn't. I wanted to try the east side of 35 so it wouldn't be so crowded and have run by Epic SUP many a time on my jogs on the trail. I called the day prior (a Thursday) to see if we needed reservations. Told we didn't. We got there when it opened today (Friday) and were the first ones there. Crazy easy check in and Dale who was working got us in the water in no time! We stayed out about an hour due to time restrictions (had other stuff planned after it) but had a blast and my friend had a great first kayaking experience. My 75 year old mother has been wanting to try kayaking forever and I think I have now found the place to take her to try! Parking was super easy on the street. Weather was great. And next time we plan to stay out much longer. We will for sure come here again! Thanks. read more

EpicSUP - Fun times kayaking! - Rafting/Kayaking Near Me - Austin, Texas

Today I attempted to go to your location of business. Unfortunately, as I was waking up I noticed a pervert filming young girls on the dock. (he was one of your customers) I confronted him and he cowarded away from me and apologize profusely!(your employee intervened) However, I could not stay there due to my anger ( I would have beat him into a pulp) This is nothing against your business but I suggest you get cameras. I would like you to forward his name to the authorities. I would also like a prompt reply detailing further steps. I'll delete this when I get a response with actions taken. read more

So! Much! Fun! This was my first time getting on a stand up paddle board and then adding the challenge of doing Yoga made it that much better. We found EpicSUP through www.limitlesssupyoga.com who I would highly recommend. Rental distribution went fairly smoothly as there was a large group of us. They gave us a basic rundown on how-to's, do's and don't's. They have lockers to store your belongings but no locks. They assured us the staff remains on the dock so our belongings would be safe (and they were). Once we were on the water is where all the fun began. Lady Bird Lake is beautiful and definitely worth a visit while in Austin! Our Uber driver found the location fairly easy. It is located adjacent to a hostel and there is a parking lot. I would love to come back and just chill on the paddle board or for another yoga session. Because I can definitely not do a handstand on land, so why not attempt it on a paddle board! read more

Easy to rent paddle boards. You were able to leave your shoes at the site. They give a quick tutorial and then let you go. Very laid back. Would recommend this rental place. read more

The experience was not good. People were stranded on the other side of the lake and the employees did nothing to help. One person tried to swim back across and started drowning and the customers had to saved him. One employee was extremely rude. Many groups of people were stranded and the company's focus was on getting their boards back. read more

easy to rent and good parking. it was simple and process was fast. I would recommend stopping by. read more

I went today and the service was very subpar. The attendees were neither friendly or attentive. They rushed us onto the paddleboard without any safety precautions. They did not sanitize the boards or paddles between uses either. It was as if everyone was acting like COVID does not exist. We sanitized the equipment ourselves before riding. Social distancing standards were also very clearly ignored. The only pro was the location. I will not be returning and will go back to the paddleboard company right up the river from them. read more

Three years later I gave it another try. They gave me a tiny paddle board. Kept taking on water . Half the board was under water for most of the time I was out there. No other boards I saw were having that issue. I told the guy when I got back and he just laughed and told me next time I need to ask for the bigger newer ones. Epic sup, more like epic fail. Do not recommend. Life vest was nasty and super dirty.good thing I didn't need it. read more

Fair prices and good gear. This was my first time SUPing on this part of the river and man... so glassy. The boards are big and stable so there was no way anyone was going to fall off. Swimming in this part of the river is illegal but we did "fall" in a few times just for a cool off Overall, good times, except the guy working the front could use some better social skills. I thought it was just me but others commented that he was pretty gruff and unfriendly. read more

Went on a Friday morning and it was super relaxed. The staff was very friendly the the prices were very reasonable. Highly recommend!

My company took 16 summer interns for an afternoon of SUP and Kayaking. Although our coordinator spoke with Dale in advance, the guys working the desk didn't have a ton of information for us. Don't get me wrong, they were super sweet (and one of them played with my dog!) but not totally prepared for our group. Once everything got going, it was a lot of fun. The interns came back with huge smiles and excited to spend a not-terribly hot day out on the lake. Things seemed to go much more smoothly for smaller groups who walked in, so here are some things I learned after taking a large group: 1. You only need (1) waiver for the entire group -- not one for every single person. 2. There are about 20ish lockers but they don't come with locks. The staff is there to watch the lockers but one of our interns got creative and brought his phone, wallet and keys in sandwich bag and put in the pocket of his trunks. 3. Everyone said that parking was easy, but I had to make a little hike after parking in front of the apartment complex across the street. 4. Signage isn't great from the street, so look for the hostel instead. 5. There isn't any nearby food, but the hostel has a cash-only vending machine. One of our staff brought a soft-sided cooler and took it out with him on the paddleboard. I highly recommend this location as it was less crowded option on the east side of I-35. If you want to get away from the crowd and won't miss the amenities of simple parking and nearby restaurants, it's a great option. I will certainly return with friends. read more

great hosts, controlled out chaotic little adventure with style, recommend without hesitation

Came to this location to rent a kayak for my birthday. They have their hours listed as opening at 12pm noon, however no one was around. There is also no clear sign telling customers where to rent so you're left walking around like an idiot looking for someone. I had to go to the hotel up the hill to find some information. I messaged EpicSUP on Facebook and they responded within the hour and offered me a free hour. Update: I came by on a Saturday and the staff was very friendly and honored the comped day pass. Their prices are the best around and we will def come back! read more

We had so much fun paddle boarding here. The staff is super nice and friendly and the lake is beautiful. They have a lot of equipment even when busy and the prices are good as well. read more

I went to EPIC SUP for my first stand up paddle boarding experience. The employees were very helpful and informative. One of my best friends was a little nervous about getting in until one of the employees coached her through it. They also have lockers that you can place your belongings. The price per hour is the same as other SUP locations but they do specials that are posted on the website and are cheaper to rent during the weekdays. read more

We had a great time paddling the river. The guys at Epic were so helpful and quick getting our boards ready.

Went here last weekend to paddle board and had a terrible experience. You do not rent the board it's more like renting the time because my brother tried to let me little sister use his board as we had 20 minutes left so she could try it out and had arrived later than the rest of us. She was not allowed to use it so when my brother went to then get his board and finish off the 20 minutes he was told his hour was up and was not allowed to continue paddling. Then myself and the other member of the party were told we had to come in because our hour was up. If they are going to rent out these boards for time they should do a better job actually tracking the time because at $19 an hour missing out on those last 20 minutes- 1/3 of the hour!!- is ridiculous. The young girl who was working was incredibly unprofessional. Overall staff was less than helpful and rude. Will not be coming back and wasting the money to deal with unreasonable staff. read more

The staff here is super friendly, and they'll get you hooked up with the proper gear and equipment. Prices are higher on weekends. Their current special is a BOGO student discount on Thursdays and Fridays (see website for details). It's located away from the downtown Zilker area so if you like more privacy, this is the place to go. Street parking is available. read more

Daniel was great!!! They have free lockers and 1 hour free for students with students ID! HIGHLY RECOMMEND!!

OMG Are you an athlete?! Are you getting ready for Rio 2016? Then get your butt over here! Paddle-boarding was terrific. And by terrific, I mean dope as ballz. With a z. Apollo burnt me with his rays all day. I recommend playing king of the kill on the paddle boards. Or jousting. It was great with all the hot shirtless guys. Not a lot of girls which was kewl. read more

I love this place. My son and I have paddled on several occasions and enjoy it each time. They taught us how to paddle correctly and even took pictures for us. Definitely will go back. read more

We had a great time paddling! We got a quick lesson and off to the bridge! We will definitely be back when we come to Austin. Staff was patient and flexible. read more

EpicSUP - Great first time SUP! - Rafting/Kayaking Near Me - Austin, Texas

Excellent service, excellent experience, price was lower than I expected and will I will definitely be back!

It was my first time kayaking in Austin, and thank god I read from some website that recommended this place. The location is wonderful. Parking was not difficult at all. The location is slightly secluded which is perfect because there is less "people traffic" and barely any wait time. You sign a waiver on the ipad and then pay. The guy who helped us out was extremely nice. Gave us a quick tutorial before we headed out and recommended spots we could kayak too. He also offered lifejackets, which is optional, but since I can't swim, I gladly accepted!! They have little lockers for you to place your belongings, or they have this plastic bag thing where you can place your items in and take with you out. The guy helping us helped us on to the kayak and when we came back, also helped us get back on land. Very very great service. Kayaking is $15/hour!! read more

EpicSUP - Rafting/Kayaking Near Me - Austin, Texas