I came here on a Saturday at 10 am and received service quickly. There is no place to leave your…read moreitems other than their "collateral" box which fits a phone and keys. Best rowing spot in Austin.

Our experience here in Friday 7/10/26 was nice at first. The workers who helped us in the beginning…read morewere very helpful and friendly and it was easy to check in and rent paddle boards for the day. We enjoyed our time on the lake. However, upon coming back there were different workers who were there and one particular girl was extremely rude. She was literally ignoring us purposely as we were right in front of her. She gave directives to just put the paddle and vest away and locked up the boards and left to close for the day. If I knew we were going to be treated this way at the end of our day, then I would've resorted to going to any of the many other options in the area with cheaper prices as well. We will definitely be back on the lake but won't be renting from here again.

I was reluctant to do this today as i have limited resources with me. Like a change of clothes!…read moreDanny was awesome and said your shirts will dry in This Austin Heat! He was right. I needed time to reset and this was perfect. Friendly staff, especially Daniel! Ample parking all around the lake and it's free! Do this. It will rejuvenate the heart, mind and spirit.

A nice, simple spot right on Lady Bird to rent paddleboards and kayaks…read more It's a lot more chill than Zilker. Easy check in and rental process, and they launch you straight on the water. There are lockers to put your stuff in, and they take your ID to make sure you don't run off with the board lol. It's nice that they let you launch there if you own your own kayak / paddleboard - I saw people there doing that. They have a small parking lot too. $18 per person an hour for kayaks, $22 per person an hour for paddleboards.

great!!! highlight of our Austin vacay. Last year we came and did the bats and we knew that no…read morematter what we wanted to go again.

Fun experience - night kayaking with cool bats and a great ATX skyline view, plus the staff was…read morenice. But I will say it was a bit different than expected: 1) it was actually a longer, harder ride than a chill paddle (we were exhausted after the long ride back) 2) the view of the bats weren't AS clear or insanely amazing as photos make it seem - there are a lot of them but they're tiny and far 3) there were a lottt of people on this tour, more than there maybe should be. Overall still good and worth doing once, imo! Def a better view than if you were just standnig on the bridge.

Sup Dog is the best paddleboarding experience I have ever done! They delivered the boards to a…read moregroup of us on Lady Bird Lake on time. Their prices are even cheaper than rental places you have to wait in line. Fun group of guys and gals for sure! I recommend them to all my friends. They even allow dogs on the boards, and encourage it!

Completely recommend! Friendly, helpful staff. Location with good parking and super convenient to…read morethe lake. Changing areas and bathrooms on site. Awesome experience- definitely plan to return.

We were excited to go paddle boating, but the experience was extremely disappointing…read more The lake had so much algae that it wrapped around the paddle boat's propeller every few seconds, making it incredibly difficult to move. Instead of enjoying our time on the water, we spent most of it stopping to remove algae just so we could keep going. My biggest issue isn't the algae itself--nature happens. My issue is that the staff never warned us about the lake conditions before renting us the paddle boats. If we had known the algae was bad enough to make paddling this difficult, we never would have rented them. On top of that, one of our paddle boats had a broken piece on the hatch used to access the propeller. I personally had to go over and help my sister because she couldn't properly open and close it to remove the algae. Every time the propeller got wrapped up again, it made the process even more frustrating. I explained the situation to an employee and pointed out the broken piece. Instead of offering a solution, I was told there was nothing they could do and that she just needed to keep removing the algae and paddle her way back to the dock. Later, when she was still struggling, we were told it would cost $50 for someone to come tow or assist her. Because we were moving so slowly due to the algae, we ended up spending more time on the lake than expected and were charged an additional $16 for another 30 minutes. That extra charge could have been avoided if we had simply been told about the lake conditions before renting the boats. Instead of taking our concerns seriously, the response was essentially, "It's better in the spring." If that's the case, then customers should be told about the current lake conditions before they're charged. We could have chosen a different activity instead of paying for an experience that turned into a struggle from start to finish. Honest communication and properly maintained equipment would have made all the difference.

This is a great option for exploring Lady Bird Lake by kayak or paddle board. They have a modest…read moreparking lot but depending on when you get there, it may be full. For a weekend morning we were happy to snag a spot and made our way down to the rental area. You can decide on single vs double kayaks or paddleboards and rent by the hour. We decided on an hour of double kayak and thoroughly enjoyed our time out on the water. They have plenty of life vests and the staff were helpful in helping us get in and out of the kayak. It's a gorgeous lake and on a hot summer day was nice and cool on the water. Great opportunity to get some exercise in while looking at the beautiful vegetation up and down the lake. Highly recommend!

I booked a Retro Boat ATX for my milestone birthday after riding one during a community event and…read moreknowing I wanted to share the experience with my family. It turned out to be one of the highlights of the celebration. Booking online was easy, the cancellation policy was clear, and the communication leading up to our reservation was excellent. We received reminders, waivers, and safety information ahead of time, so there were no surprises. The forecast called for a high chance of rain, but we decided to take the chance and hoped the weather would cooperate. It did! We arrived around 10:45 a.m., and our boat was ready to go after a quick orientation and safety briefing. We immediately connected our phone to the Bluetooth speaker, picked the perfect playlist, and spent the next 90 minutes cruising Town Lake. We made it all the way east to the dam and west to First Street, with plenty of stops for sightseeing, people watching, snacks, and soaking in the views. I even packed Bomb Pops in a Yeti, which were the perfect way to cool off on a hot July morning. The wildlife was incredible. We saw turtles, great blue herons, egrets, hawks, bats, and fish jumping all around us. As we headed back west, the skies grew dark and the clouds rolled in. We made it back to the dock and reached our car just as a torrential downpour started around 1:00 p.m. on July 11. Talk about perfect timing! The staff was friendly, welcoming, and patient from start to finish. They made the entire experience feel effortless and stress-free. Insider tip: Park at the Mexican American Cultural Center (600 River St.) for the closest access to the trailhead. Pay for parking using the ParkATX app. Whether you're visiting Austin or you're a local looking for something different, Retro Boat ATX is a fantastic experience. It's perfect for visitors, date nights, birthdays, proposals, anniversaries, family outings, or simply spending a relaxing day on the water. Core memories were definitely made, and this was one birthday celebration we'll never forget. I wouldn't hesitate to book again.

What a very unique, relaxing experience cruising around Lady Bird Lake in an electric retro boat…read more Our grandson loved seeing the Austin skyline from a different perspective, fish jumping, and a few snakes swimming by. We had a blast, and during our 90-minute cruise, we were able to travel to both the Longhorn dam and the 1st street bridge. The electric boats are quiet and very easy to drive. Each boat also has Bluetooth connectivity and speakers if you want to play the theme from Gilligan's Island. Google it. The staff is great! We had a self-inflicted scheduling snafu, and they were able to, thankfully, accommodate us. Before we shoved off, we were provided with a safety and operating briefing. Needs to know: Parking is limited. There is a covered garage by the entrance on Trinity St, and it's $25 for two hours. Only bathrooms are located by the side of the Austin Rowing Club; you can go inside to get the access code. The retro speed boats have no shade, but they will provide umbrellas. Bring beverages and snacks.

Great tour and Ethan was fantastic and had a lot of stories. The bats were a bit anticlimactic in…read moreJuly-according to Ethan they are all pregnant and playing it safe and come August the population doubles. The kayaking was fun and relaxing Bring sunglasses-they give you water Your but will be wet when you leave! Prepare for that!

Buyer beware. Booked this because it said "good weather…read morerequired." It was raining steadily and they still ran the tour. When I asked about it, they said they only cancel for lightning... which is not what the listing says. That's misleading, plain and simple. Even worse, they wouldn't work with us at all after the fact. No flexibility, no effort to make it right. Plenty of other kayak options in Austin... I'd go with one that's actually upfront about their policies.

This was in a very nice area with great service. As a visitor to the area it was nice to spend a…read morefew minutes out on the water with a reliable company.

We rented from Lakeway Marina for the first time on August 9, 2025, and had an excellent…read moreexperience. The staff thoroughly explained how to operate the boat, anchor, and navigate the lake, which is why we chose to return for Fourth of July weekend. Unfortunately, the difference in service was night and day. At check-in, despite having reserved and paid months in advance, we were asked not only for our reservation confirmation but also for my fiancé's bank transaction to prove payment because of the marina's history of fraudulent reservations. As returning customers, being asked to provide our personal banking information to verify a reservation was both unnecessary and wildly unprofessional. Once on the lake, we had difficulty anchoring and called for assistance. We followed the instructions we were given, but the anchor detached completely from the rope. We returned to the marina and were charged for a replacement anchor. Later, when it was time to leave, the replacement anchor became stuck. Even after two nearby boaters swam over to help, we could not retrieve it. We called the marina again, asked for troubleshooting, and requested someone come assist us. We were told no. We had no choice but to return without the anchor and were charged for both anchors and a late fee--even though the delay resulted from equipment issues and the marina declined to assist us on the water. What disappointed me most wasn't the charges--it was the lack of customer service. As renters with limited boating experience, we relied on the marina's guidance and assistance when problems arose. Instead, we were left to figure it out ourselves and then billed for the outcome. I emailed management in an effort to resolve the matter privately before posting a review and never received a response. Based on this experience, I cannot recommend Lakeway Marina and will be taking my business elsewhere.