The customer service from the ladys in there was shocking... Disrespectful and not professional...read more

U-Haul gave me 3 choices of places to return a one way rental which I chose this site for ease of…read moredriving a 20 foot box van. When I returned it here they said I am at the wrong place. They said they were charging me a fee. After the agent argued with me I called U-Haul directly and the dispatcher made it right. Why would they even ask you at reserving the truck for your drop off location when they underhandedly change it on you. any way the agent at the store needs to go back to pushing a broom and quit arguing with customers.

This place will take your money and has 0 flexibility to work with you on payments and plans. They…read moredeleted all of the other 1 star reviews recently. Go with a more friendly company.

Really enjoying About Space. Easy process to get started, they offer some deals, and it's a good,…read moresafe location on the south hill of spokane.

The office space, the walkways, and the storage unit itself were very clean! easy access and very…read morehappy with the unit and the personnel I dealt with at "About Space", in Spokane, WA., South Hill area. Your agent on duty at that time (Stan), was great to work with. Very professional, organized, and friendly giving suggestions about storage, the property, and the security of the premises. I like the hours (5:00 am to 11:00 pm), for being able to access my storage unit. This makes it very easy / convenient to be able to pick up, or drop items from my storage unit, either early in the morning or later in the evening - all good! Happy to be doing business with About Space, in Spokane J. Smith

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Clean, affordable, secure. Great place to put stuff. Office staff is cheerful and helpful. Thanks!read more

From the owner: Spartan Mini Storage Guaranteed Best Price, 23 live monitored security cameras. It's the most…read moremodern features facility in the area and is a locally owned business of lifetime residents Shane and Dana Douglas. They operate the business with the assistance of their adult children Tyler and Karly, making it a true family owned ran company. We take pride in providing a top notch storage facility that is completely paved, well lighted with a top notch security gate. The entire facility is completed fenced for your safety and security. You won't find a nicer facility in the area that's more taken care of. We are accessible for entry by our customers 24 hrs a day 7 days a week with an assigned secured easy code for you to enter.

I stored my stuff here for about 7 months. Cory, I think the on site manager, was fantastic. Auto…read morepay was super easy and cost was reasonable. However, please BE WARNED before you rent here. There was an awful mouse/rat infestation and while none of my stuff was really damaged per se, there was tons of mouse poop and pee on everything so it all needed cleaning. They nested in one of my bags of clothing hangers and ended up dying in there bc of the poison the unit used, which was a horrific surprise. If you want cash replacement for items, you need to get renters insurance which I didn't have - my fault.

I have called and been to this storage and the management is AWESOME!! Customer service at its…read morebest. The young lady was patient and understanding of our needs. The manager was a very helpful young man making sure that I have peace of mind. The price was unbeatable for what I needed to store. I will defenitely be recommending this place to everybody I know. Keep up the great work and thanks.

The units are well priced for the location and sizes, the area is kept clean and plowed when it…read moresnows. The employees are some of the friendliest and most helpful people ive dealt with at storage facilities. Would definitely recommend to others.

Beware of their outdoor parking area, although it is fenced and requires a key code it is not…read moresecure. I travel to the area for work in the summers and trusted them to keep my car safe until I returned. They called one day and said someone broke one of my windows and rifled through my belongings inside. I was upset but trusted them to increase security and prevent it from happening again but that was not the case. A couple months later another window was broken, my bicycle that was inside was stolen, and an item was left inside that was likely stolen from another customers vehicle. I don't like to write bad reviews but feel I should warn people about trusting them with their vehicles!

This place SUCKS. Do not work with them. I'm a college student and have had a unit over the past…read moretwo summers and customer service has consistently been poor. Their posted hours are not accurate and they have opened late/closed early many times. Very unreliable and inconsistent. My friend and I have driven multiple times to access our unit and they have been closed. Super sketchy, elevator doesn't work, hallway lights broken, pretty sure people are living in their units. As a girl, I would not go there by myself. Would give zero stars if I could.

I reserved a U-haul cargo van through Express Storage so my son could move his belongings from his…read morestorage unit onto campus. Unfortunately, he had car trouble on the drive up from CA, and wasn't able to get into town to pick up the rental at the appointed time. I called the office to see what our options were and was fortunate to have the Regional Manager, Amanda, answer the phone. I explained our situation and she was extremely friendly and helpful in providing a solution at no extra cost. It was a very stressful time and I greatly appreciated her assistance! When my son finally made it to town, the rental was waiting for him. The whole process was very smooth and we highly recommend them!