Tammy assisted me today with a truck and car trailer rental. She took the time to walk me through…read morethe lot to see all the truck sizes and the pods. Tammy never rushed me and answered questions promptly and efficiently. She wanted to be sure I reserved the correct equipment for my move. The store was busy, and Tammy was able to multi-task herself and direct her staff for optimal customer service in a very efficient and friendly manner. Tammy provided excellent customer service. It was a pleasure. Thank you, Tammy, for a job very well done!

U-Haul gave me 3 choices of places to return a one way rental which I chose this site for ease of…read moredriving a 20 foot box van. When I returned it here they said I am at the wrong place. They said they were charging me a fee. After the agent argued with me I called U-Haul directly and the dispatcher made it right. Why would they even ask you at reserving the truck for your drop off location when they underhandedly change it on you. any way the agent at the store needs to go back to pushing a broom and quit arguing with customers.

This place will take your money and has 0 flexibility to work with you on payments and plans. They…read moredeleted all of the other 1 star reviews recently. Go with a more friendly company.

Really enjoying About Space. Easy process to get started, they offer some deals, and it's a good,…read moresafe location on the south hill of spokane.

The office space, the walkways, and the storage unit itself were very clean! easy access and very…read morehappy with the unit and the personnel I dealt with at "About Space", in Spokane, WA., South Hill area. Your agent on duty at that time (Stan), was great to work with. Very professional, organized, and friendly giving suggestions about storage, the property, and the security of the premises. I like the hours (5:00 am to 11:00 pm), for being able to access my storage unit. This makes it very easy / convenient to be able to pick up, or drop items from my storage unit, either early in the morning or later in the evening - all good! Happy to be doing business with About Space, in Spokane J. Smith

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Clean, affordable, secure. Great place to put stuff. Office staff is cheerful and helpful. Thanks!read more

From the owner: Spartan Mini Storage Guaranteed Best Price, 23 live monitored security cameras. It's the most…read moremodern features facility in the area and is a locally owned business of lifetime residents Shane and Dana Douglas. They operate the business with the assistance of their adult children Tyler and Karly, making it a true family owned ran company. We take pride in providing a top notch storage facility that is completely paved, well lighted with a top notch security gate. The entire facility is completed fenced for your safety and security. You won't find a nicer facility in the area that's more taken care of. We are accessible for entry by our customers 24 hrs a day 7 days a week with an assigned secured easy code for you to enter.

Beware of their outdoor parking area, although it is fenced and requires a key code it is not…read moresecure. I travel to the area for work in the summers and trusted them to keep my car safe until I returned. They called one day and said someone broke one of my windows and rifled through my belongings inside. I was upset but trusted them to increase security and prevent it from happening again but that was not the case. A couple months later another window was broken, my bicycle that was inside was stolen, and an item was left inside that was likely stolen from another customers vehicle. I don't like to write bad reviews but feel I should warn people about trusting them with their vehicles!

Went in as instructed to show ID and other requested documents. Walked in employee said he would be…read moreright with us, stood there for 10 minutes, was never asked what we were there for then was asked to step outside and the employee locked the door behind us. Like REALLY DUDE? That's the extent of your customer service skills?! This was about 12:45 this afternoon, not like we showed up at closing time.

This place SUCKS. Do not work with them. I'm a college student and have had a unit over the past…read moretwo summers and customer service has consistently been poor. Their posted hours are not accurate and they have opened late/closed early many times. Very unreliable and inconsistent. My friend and I have driven multiple times to access our unit and they have been closed. Super sketchy, elevator doesn't work, hallway lights broken, pretty sure people are living in their units. As a girl, I would not go there by myself. Would give zero stars if I could.

I reserved a U-haul cargo van through Express Storage so my son could move his belongings from his…read morestorage unit onto campus. Unfortunately, he had car trouble on the drive up from CA, and wasn't able to get into town to pick up the rental at the appointed time. I called the office to see what our options were and was fortunate to have the Regional Manager, Amanda, answer the phone. I explained our situation and she was extremely friendly and helpful in providing a solution at no extra cost. It was a very stressful time and I greatly appreciated her assistance! When my son finally made it to town, the rental was waiting for him. The whole process was very smooth and we highly recommend them!