It needs an update! The tub is old and I slipped in it. Luckily I did not hurt myself. The towels…read moreare like sandpaper. The free breakfast is very marginal. Not even yogurt. Rather disappointing.

Spent 5 days while visiting family. Our room was good, beds were very comfortable. Breakfast was…read moregreat. Only had time to use the pool a couple of times but enjoyed it each time. The lobby was nice and inviting, comfortable for sitting and relaxing. The staff was wonderful! Greeted us daily and always asked if we needed anything. Night time front desk was absolutely amazing and accommodating when our entire family came to say farewell. Wonderful experience!

I've stayed at this Hilton a few times. It's affordable and a good location in the middle of…read moreeverything we needed to see. I come up here every few years to visit family, so having a hotel so close to everyone and at a good price is very important to me. The service is always good! The continental breakfast was decent, but the service of the older lady working the dining area was the icing on the cake! I can't remember her name, but she worked there for over 20 years when I was last there (2020). I hope she's well!

Staying at the Hilton Garden Inn was a disappointing experience. From the beginning, the staff was…read moresurly. We stayed 4 nights and all three of the front desk staff we interacted with were either rude or, at best, unfriendly. Worst part was after we discovered that housekeeping didn't provide us with enough towels or toilet paper (4 of us in the room) we tried to get more sent to us. The employee informed us that housekeeping was long gone and he was not interested/willing to help us with the supplies we needed. When I asked when someone else might help me he said he had no idea. Frustrating. If this were a 2 star hotel I would understand. But we paid $300/night and the service was far far below what we expect from a 4-star Hilton. Also of note - the rugs were dirty and were drenched in cleaning product smell (perhaps it used to be a smoking room?). Really gross.

Well exceeded my expectations when visiting Cornell for graduation! They texted me before my…read morearrival and I asked for two beds due to the number in my party and they graciously complied. The room was clean and large enough for 4 people who get along. Shower had powerful and hot water. We especially appreciated the free hot coffee, cookies and pastries available all the time. The bistro served ok breakfast but can't complain since as a Marriott platinum member you get $20 food credit per day so if you stay within budget you can get a free breakfast. There is a pool, laundry facilities and outdoor seating. Plenty of parking outside in the lot. Within maybe 11- 15 minutes of Cornell by car. Pro tip: book one year in advance for Cornell graduation if you want to use points. I used 74,000 points for two nights. Also, if you call and speak to someone, ask for the Cornell rate and you can probably get it for $250 a night. I was surprised that they had rooms a few months before graduation when I called. For some reason, people don't think this hotel is near Cornell but it is! I guess because it is not near any restaurants within walking distance, it's not as popular. Everybody was so nice and helpful at this hotel.

Staff pleasant at check it and through the stay…read more Rooms spacious and clean. Linens and bed good. Ac is extremely loud in room. Loudest ac ever ! Room Door locks problematic all times. Noise through door and walls was very high level You can hear other guests in hallways nonstop. Very hard to sleep. No breakfast offered except at Starbucks cafe. Convienent location, but for price point, not worth it. Disappointing for a newer Marriott courtyard.

Cute old mansion converted into a boutique hotel. I stayed in a ground floor room and, because the…read morehotel is at the bottom of a hill on a busy street, it was noisy at night. I used a white noise app on my phone but it was still a bit loud. The hotel is near the dining section of town, so it was a quick walk to restaurants. The hotel bar is nice and there is a pizza truck in the parking lot. Good location, nice rooms but a little noisy.

It was amazing! Cocktails, live jazz, pizza truck and beautiful room! Very clean. Wonderful…read moreanniversary evening!

This is a great hotel in a great spot in downtown Ithica. I have traveled to dozens or Marriotts…read moreand this one is clean, good location, and the food/bevs were also good. Why not five stars? Dang, the traffic outside easily permeated the room I was in. Like it felt like staying in Manhattan it was so loud outside. Worse is I swear there is some sort truck route or nearby business that is truck-centric and they are all driving with empty beds that amplify the imperfections in the road -- just banging away all through downtown. I realize Marriott cannot control this, but for that reason, a lower rating.

The television didn't work. When we called the front desk they sent an "engineer" to assess the…read moreproblem. After talking to us like we've never used a TV before and totally condescending he finally admitted that the internet at the hotel is terrible. And then they said we couldn't log into Netflix cause we didnt have a premium Netflix account cause the device doesn't support it. Basically they left it broken and said there was nothing they could do and were absolutely irritated that we even asked for the TV to work. We called the front desk to ask to speak with a manager and we were very calm and polite about it and they hung up on us. They gave us supplies for ONE cup of coffee for two people staying for two nights. We also had to pay for parking. For over $500/night I would expect a lot better service. I've had better service (and a working TV) at an $86/night Budget Hotel.

Stayed here for two weeknights and was very comfortable with my stay. Between the smooth airport…read morepick up process, check in, clean rooms, very helpful event staff, and great catered food, I had a great experience! We were a group of about 10 in total and I have no complaints for our event or stay.

I enjoyed the hotel and would love to plan a trip to see the Ithaca area again, but because of the…read moreCornell 7, the Cornell men who drugged and gang-raped a student over seven hours, but their punishment was an ESSAY, I'm going to boycott anything related to Cornell. It's shame the school is letting these dangerous men continue as violent criminals.

My husband and I were looking for an inexpensive hotel in Ithaca for a few days and settled on the…read moreEcono Lodge. It is a budget hotel, so don't expect any frills. But, we didn't plan on spending much time in the hotel and just needed a place to crash every night. It was perfect for what we needed. It was very clean and the bed was fairly comfortable. However, our room only had one nightstand which was slightly inconvenient. The shower was unexpectedly great, and they did provide little soaps, shampoo, and conditioner. There is a free continental breakfast, but we didn't partake as we were up and out quickly every morning. The room did not have a coffee maker, which was a first for me, even for budget-friendly hotels. There is a Target almost across the street that has a Starbucks though, so we quickly stopped there on our way out each day. There is free wifi, which worked well (in some hotels I find the wifi can be slow). The hotel is conveniently located close to downtown Ithaca as well as surrounded by places to get food and other stores such as a drug store across the street if you forget any of your toiletries. We will definitely stay here again the next time we spend a few days in Ithaca.

Who ever heard of a hotel that calls itself an "airport hotel," but which does not provide airport…read moretransportation and is not within walking distance of the airport? The Choice Hotels website states that the hotel provides courtesy transportation. This is false - they do not have shuttle service to the airport or provide any other "courtesy transportation." So I had to pay for an Uber to take me to and from the airport, which is a couple of miles away. The Choice Hotels website states that the hotel provides a free hot breakfast. There is a notice posted at the front desk that they do not provide breakfast of any kind. The front desk staff were nice. They said they get these complaints all the Time and they have asked management many times to have the website information corrected. I am offended by the false information and false advertising. This place is rip off.

For $570 a night, breakfast not included, one would expect more...The rooms are quite standard and…read morereasonably comfortable, but some wear and tear are noticeable. The staff ranged from a somewhat obnoxious person at the front desk (Tiara) to extremely helpful, friendly and polite manager of housekeeping (Jason). The cost benefit ratio of staying at that hotel is quite low.

Very nice hotel. Good location from a lot of shopping and restaurants. Parking right now (September…read more2026) is a pain because their main garage is closed so we had to schlep our stuff ~2 1/2 blocks. But still not too bad. Room was fine. Bathroom was fine. All were very clean. Our only complaint, literally, was the "barn door" thing between the room and bathroom, a large sliding door that actually does look kind of cool but is functionally completely worthless. Leaves a large gap so that other people in the room can hear everything going on inside the bathroom. I love my wife but I do NOT need to hear everything she is doing in there. And the reverse is true as well, probably more so since I probably make a lot more noise than she does. I wish the entire Hilton chain would just remove these types of doors altogether. And the breakfast spread was also very nice. Big with lots of variety. Barn door aside, we liked this hotel

For a local with only a Koolidifier at home & looking to beat a recent severe heat wave, this stay…read morewas quite a great boon ... And finally trying that waffle maker thing at breakfast, which I've always heard everyone raving about, was fun, although I wish they'd offer honey for those of us who don't care for that sort of syrup ... But still good with banana & chocolate chips & butter & jam ... The best part is that it's just a few footsteps away to a big plaza with a giant supermarket, plus liquor shop, top-notch bagel shop , and a passable take-out-only Chinese place too ... And beyond that a Walgreens with a Wednesday farmers' market -- & still safe to cross there where the road is just a two-way lane at that point ... I have to take off though for the fact that I never obtained service even once in a several-day stay !! ... Frankly I didn't really give a damn but it was a lot of trash accumulated in the corners by that point in time of course ... The maids told me to my face that somebody had "left me off the list" -- seemingly confirming rumors that some hotels secretly exert bias against those of us who had booked on Hotwire ... And, by the way, if you're trying such in Ithaca, learn to look for the "tells" ... Just make sure the "real picture" matches the exact page for this property you can Google on the BW site, and you're home free ...

We've stayed at several Best Western Hotels in other locations and have enjoyed our stay. This…read morehotel was by far the worst place we've stayed in. It was shabby and outdated. Bedroom carpet and hallway had stains. There was a musty smell. The breakfast room was very crowded; too small for the number of people staying there. They ran out of coffee & eggs. There was only one 4 slice toaster. People were lined up waiting to get some food. There was not enough seating or counter space for the food. Some of the staff seemed stressed. Not worth what we paid. Not a good vibe. Will not stay there again!

We booked a room in the North tower room 265. It was worth the price. No carpets, no smell of pets,…read moreloved it!!!!!!! Slept so well! I do agree with a reviewer about the wifi connection having to try to continuously connect and rust stains in the shower corner. The small appliances all worked well. The pool was freezing!!! I spent 45 minutes swimming thinking the shock of the cold water would get better but it didn't. Couldn't take the frigid water any longer ;had to get out and get something hot to warm up. Breakfast wasn't included but I think it was worth going. We all were satisfied with what we ordered. We spent less than half of what was spent at the local diner and the food at the diner was mediocre.

I stayed in their north tower, which is their remodeled tower. The room is good enough, some rust…read morespots in the shower. I would recommend staying at a Marriott or Hilton. This room is expensive and not worth the price. Their internet is annoying, always having to input the password, but then having issues connecting to the login page. But to make matters worse, my key worked every other time. I had to constantly go to the front desk for assistance. Very inconvenient. I will not be staying here again.