I have been to Hi-Tech many, many times. They always fix my Apple devices quickly, expertly, and…read morefor a fair price (MUCH less than going to the Apple store). The staff is great. I trust them completely.

I went in on a Sunday to get my boyfriends iPhone 6 with Telus unlocked. They told me it would be…read more$85. The guy was nice. He told me the unlocking process would be 0-7 days. He explained to me that he would call once the phone is unlocked and all I had to do was connect it to iTunes on a computer. The next day the same guy called and told me I had to pay an extra $10 to get it unlocked. I asked why and he said he messed up on the prices. I went down and payed, and waited my time for it to become unlocked. Day 8. Still no call. I called there and a different man answered. He said that night at 8pm it would be unlocked and I would get a call. No call. I called again the next day and then he said 1-3 days. STILL NO CALL. I went down there to get my money back and I see on the wall "no refunds." Great. A different man was there who was older and much more rude. He asked for my receipt, I gave it to him, and he told me "this isn't our location this is Whitby handwriting". I told him I was 100% sure this was the location I came to. He didn't want to deal with me. He called whoever unlocks the phones and when he hung up he's says "it's unlocked why didn't you connect it to the computer." I told him I didn't receive a call and how was I supposed to know when it would be unlocked. Luckily I had my MacBook on me and I connected the phone. I inserted my virgin mobile sim and it worked. I asked the guy to cut my boyfriends wind sim because it was too large for the iPhone 6. He started to do so and it was very worrying... Luckily he finished and he had to actually sand paper it down for it to fit. We popped it in and it finally was working. Do I recommend this place? NO!!!! Never again. Go somewhere else.

I GOT RIPPED OFF BY THIS COMPANY* The screen they installed for my LG phone broke within 48 hours…read moreof the screen being installed. That is with the screen protector that they installed as well. WARNING! THE WARRANTY DOES NOT COVER PHYSICAL DAMAGE! After presenting this information to them within 48 hours from when the installation happened, they told me that "It's not our fault that the screen cracked" and said I would have to pay more to get it fixed. It dropped only 2.5 feet, when I opened an office door and it cracked. Between the warranty not covering physical damage, the poor quality of the screen installation and the products they use and the bad business approach of running away from responsibility after only 48 hours of the service being preformed. I CAN NOT suggest this company to anybody. -Adam *feel free to fix this experience anytime

Took my ipjone 12 Pro Max with cracked back glass there for them to fix , they ended up changing my…read moreoriginal screen for a fake low resolution screen which got my phone constantly heating up and draining my battery juice, he told me the screen developed a line in the process of changing the back glass, how does a screen get damaged whilst changing just a back glass? I wouldn't recommend this shop to anyone or come there for a service again, I would rather use my broken phone till I get a new one.

I am surprised to find out the staff here in Richmond Hill , is very professional and honest, not…read morelike any of those negative reviews have said. He replaced my cracked phone screen within 2 hours, with very reasonable price, I also purchased screen protector and new phone case here, with good quality and price, this is definitely the store you want to go to when you have issues on your electronics . Highly recommend!

My son broke the screen on his iPhone 6 at school. He was really upset. I brought it in and it was…read morefixed in an hour and a half. Reza was really kind and explained the damages and repair process involved. We were impressed with the professionalism and speed of service. My son was happy to have it back so quickly. I highly recommend this shop! Talk to Reza. He will fix you up.

I was a little skeptical when I ordered a unlock code for Samsung S5 through the website of Canada…read moreUnlocking. I have read quite a lot of horrible stories online about a lot of the websites are not legit, just a scam. I am happy to report that Canada Unlocking is the real deal especially if you have a locked phone from one of the carrier from Canada. I requested their service and in less than 12 hours I received the code by email and it works!!! Highly recommend as the price is 1/3 of what the cellphone company is charging! Canada Unlocking is also a local company in GTA and you are not dealing with someone in Europe or USA! Tips: I would suggest paying by PayPal and read the T&C before dealing with most online companies!

The ordering process was very easy. I would try it again if I need another phone unlocked. I hope…read moreto get the unlock code soon! :)

I came in looking for a plan my work offered, Chris was able to get me a phone plan and iPhone 15…read moreat a much cheaper rate than I would've paid for at Rogers. The whole team was super understanding and the whole process went super smooth and fast. Got a new plan and phone in under 30 mins!

The 2 employees working there greeted us right away and asked if we needed help with anything when…read morewe stepped into the store. A quick top up for a phone was all we needed. The young man behind the counter even added the new balance to the phone for us

I am so impressed with Scugog Computers service both with their technical and customer service! I…read morepurchased a laptop from them after my old one was too outdated to install Windows 11. They did an excellent job moving my data over & helping me getting comfortable with this new laptop. They even helped me with the Quickbooks installation at no extra charge! My husband was raving over their excellent service & friendliness and now I can see why. Scugog Computers is my 'go to' shop for all my cell & computer needs!

The folks at Scugog Computers are Great! I have been there for watch repairs a couple times, they…read morealways looked after me fast and efficiently and at a reasonable cost! Recently one of the pins in my watch band was coming out and was about to break... I had them replace the pin for me and when I asked how much, they said 'no charge'! I'm sure the pin didn't cost much however the owner Michael still spent 10 minutes locating the pin and replacing it... I was expecting a minimum service charge (like I've paid at other repair shops) so I was pleasantly surprised when I received Great Service at no charge! Thanks Michael and the Scugog Computers Team! I was also quite impressed with the 3-D Printers Services they offer.... they were working on a couple jobs while I was waiting.... they were awesome and they do fantastic work!

This place suks they broke my friends phone and stripped the 2 screws on the bottom and gave him a…read morecrap screen

Great place to get your mobile or any type of technology fixed ! Not only are the employees great…read moreat what they do but they're also good people and that can go a long way. I left the store with a fixed phone and good conversations. Perfect customer service, there's nothing more to ask for. Great place !

I have an update to my first review. The outcome isn't exactly the best, but the folks at…read moreuBreakiFix were exceptionally professional under the circumstances. After having my Google Pixel's battery swapped out with a new one, my phone ran fine. Three weeks later, I woke up one morning to find that my phone would not power on. It was dead. I took it back to the store. I thought that perhaps the new battery may have fried my phone. The person tried basic diagnostics. My phone was dead. He felt that the battery wouldn't have caused this issue. He asked that I leave it there for more tests. Sure enough, a couple of hours later, he declared my phone dead. He couldn't revive it and determined that the motherboard probably needed to be swapped out, which is expensive. He recommended that I contact Google support for next steps. The person that was helping me out refunded me for the complete cost of my phone's new battery. It was a nice gesture. He also wrote an e-mail for me to send to Google support, which indicated that my phone was in pristine condition and that the fault appears to be with the motherboard. Even though my phone went to cell phone heaven, it's nice that this store does everything it can to fix issues and will suggest next steps when it has done everything it can to fix them. (373)

Replaced my iPhone screen about a 1.5 month ago. A few days ago noticed tiny scratch on the side…read moreof the screen and now the screen is cracked. I've never had my screen crack for no reason! I'm very upset as I paid $170 to replace the screen in the first place but they clearly put in a cheap screen that broke Edit: tried calling their customer service and the store. Nobody picks up or returns messages. So much for their "warranty"