Another very satisfied customer! I have taken my Apple products to Alary Technologies for a number…read moreof years and I'm always super pleased with their service. But the latest issue I had with my Mac thoroughly cemented my appreciation for their talents. The staff are patient and caring, and the turnaround is timely. I highly recommend this company for all of your Apple products service needs. Nina W.

It is the second time I had to go to Alary to solve a problem, this time with a different laptop…read more The service was done quickly, and the laptop came back as new. Great job.

Do not go to this place , they don't know what they are doing !!…read more This place clams to be Apple authorized dealer , I was recommended by an acquaintance to have my IPhone 7plus battery replaced, I was told that this place is not busy , no appointments needed and quite efficient, I was rushing to have it done before end of the year for the price of $35. So I left my phone there for 30min and went back and a different guy told me that they have difficulty opening my phone because my screen is not original, but no problem, please come back in another 15min, when I went back and finished paying , he goes it's all done but by the way , be careful there is a gap between your screen and your phone, so I slide my phone off my case and realized the screen is scratched up and it's damaged, it won't stick to the phone anymore, and he refused to admit that they broke it and tell me it's a cheap screen, that's why it broke . I was in a hurry for work and I left saving my breath arguing with him . Later my friends told me they have never heard of Apple authorized dealer !! My bad to save time . I ended up replacing my screen again and I don't even think the battery performs any better than before .

I have brought 3 different iPhones that required battery replacements. They have good COVID-19…read moreprotocols and are well organized. They had the phones ready within the quoted time frame of 1 hour. I also had a iPhone XR that had a cracked back. It was covered under apple care warranty and I received a new iPhone the following business day. Very friendly front office staff. I met Farshad who was extremely knowledgeable and seems to care about his clients.

Last year in July, my Samsung Galaxy A50s could not charge up due to the charging port. Mr. Choi at…read moreMobile Square was able to fix it at $50 and gave me a receipt with 60 day warranty. They did honor their warranty within the eligible period. After a year, the same old phone was dead (no power) and had no charging again (partly due to my fault) . Mobile Square was able to fix it at an affordable price while two other companies claimed there were issues with the motherboard. I think you should give this shop a try if you need to repair your mobile phones! I live in Toronto. Don't know why my google account indicates I am in the U.S.!!??

Beware of VERBAL ABUSE!!!…read more I am extremely disappointed by the treatment I received at Mobile Square and I feel other customers should be aware. I first visited the store last week during lunch time because my iPad was experiencing frequent crashing issues. During that visit, one of the technicians was already impatient when I asked questions and tried to get clarification about the problem. Despite the poor attitude, I left my iPad with them for diagnosis, hoping the technical expertise would make up for the customer service. When I picked it up, a different technician explained that the crashing issue had been temporarily resolved and that the underlying problem was a damaged power management IC. I was advised to use an original Apple charger moving forward. After returning home and following those instructions, I discovered that my iPad would not charge, even with an original Apple charger. Concerned that the issue had not actually been resolved, I returned to the store the following week. Unfortunately, that second visit was far worse. A third technician with glasses, who had not been involved in my previous visits, immediately came across as dismissive and unprofessional when I was trying to ask for clarity. While the previous technician was attempting to explain the situation to me, he repeatedly interrupted the conversation and treated me with open hostility. After I confronted with him of his rude behavior and attitudes, he then proceeded to call me a "B!TCH" and even said "F@CK YOU" directly to my face. I was stunned. I came in seeking help with a device and instead was subjected to verbal abuse from a staff member. No customer should ever be spoken to this way under any circumstances. This behavior and attitude were completely unacceptable. Technical issues can happen. Repairs may not always work. All I wanted was clarification to understand the issue better. What customers should be able to expect, however, is professionalism, respect, and basic courtesy. Based on my experience, this business failed on all three. I cannot recommend Mobile Square to anyone. If customer service matters to you, I would strongly consider taking your business elsewhere.

This place suks they broke my friends phone and stripped the 2 screws on the bottom and gave him a…read morecrap screen

Great place to get your mobile or any type of technology fixed ! Not only are the employees great…read moreat what they do but they're also good people and that can go a long way. I left the store with a fixed phone and good conversations. Perfect customer service, there's nothing more to ask for. Great place !

My 7 year old Asus laptop battery finally died. Ali came highly recommended by a friend. I sent…read morean email for a quote and Ali immediately replied with a reasonable price. E-transferred 50% of the quote for him to order the replacement battery which took 2 days to arrive. Made an appointment for the battery replacement. He was on time the day of appointment, took him approximately 10mins to clean my laptop and replace battery while I waited. Ali was polite and courteous, great service, highly recommended

Highly recommended, Some of my laptop keys were not working, found Maple cell phone and laptop…read moreservices on the google. Fast service, got my laptop back next day with new keyboard with very reasonable price. A++

I have had to use them twice now (my 9 year old decided to take the tablet for a swim, other time…read morewas a parts failure), and both times the service has been fantastic. Pricing is less than half the competitors and the diagnostics have been spot on. The replacement of the usb charging port took a day, the water damage a little more, but was a lot more work to repair (I actually thought the device wasn't fixable when I brought it in, the repair cost was well below expectations and still worth it on a 4 year old device).

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

The worst customer service in the industry. I have lived in the US as well as Europe and never have…read moreI found such poor customer service.They lie, they don't show up all they know how to make excuses...

Great service! After a bad experience at another computer store I was super anxious about computer…read moreshops but this place was great! Took time to explain things to me and talk about what happened to my computer. Even stayed extra time after closing time to give me the fixed laptop because I live far from downtown when I just expected them to tell me to come back next day! Def Recommended!

I was redirected here after visiting the Samsung Experience Store within the mall to troubleshoot…read morewhy my new phone couldn't turn on. They quickly noticed that the battery area was bulged up, confirming that it had been stored on the shelf in that position for a long time. Unfortunately my brand new Samsung phone that was out of the box for less than 12 hours was surprisingly already out of warranty since April 30 of this year. I can't even dispute this issue with this store since it's a Samsung issue, and this particular Samsung store refused to do anything related to repairs and warranties. This shop was going to charge it $130+tax for a battery swap, but I was able to find a repair shop in Markham that can do this for half the cost.

Good tech's. Replaced my old iPhone 6 battery on the spot I think the price is ridiculous thoughread more