Awful Awful place. I have waited more than an 1 hour every visit and it takes another 30 minutes or so after they call you into the room. Every time I show up to sign my son in, I AM NEVER GREETED. Instead, they are talking about their personal lives. I sign in and sit down and when they finish their conversation, they call me up to give my sons insurance card. Pathetic. Icing on the cake???...well, my son has a really bad rash and flare ups of eczema and no one can seem to figure out what it is. The pediatrician nor the N.P. did anything about it. They said "he will grow out of it", great. Is there anything I can do in the meantime to stop him from itching, he is breaking skin from scratching and I cut his nails every day. She offered to prescribe hydrocortisone 2.5% which I told Dr. Rogers that his derm prescribed that and it was not working (have been using it for 3+ months). She stood quiet and came up with a new subject about his weight. She told me "he may need to see a derm".. okay.. I thought she was going to have my son referred, nope. After 2 visits, thinking this referral was just taking a while to get approved, I asked front desk, she said no one said anything about a referral. great. Every time I call, the line is busy or they are trying to rush me off the phone or I am on hold for more than 10 minutes. Super annoying. The last straw, My son had a blood test done and I needed the results as soon as possible. Nurse told me to call in 2 weeks. I did, phone was busy. Called again a week after my first attempt, which is today, front desk hung up on me after placing me on hold. I called back and she asked me to call back at 11:30a because nurse is with patients. fine. I called back a little after 11:30a and nurse says she wants me to call back at 2pm because she has to run errands and go on lunch. NO! I argued that i needed results and she argued back for 3 minutes. I told her she could have given me the results in the amount of time she took to argue with me. Finally, she places me on hold, gives my sons results and I changed providers as soon as we got off the phone. Horrible place. Rude staff. Inconsiderate doctor/n.p. read more