1. Optum - Palm Springs Palm Canyon

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    Palm Springs, CA

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    Optum - Palm Springs Palm Canyon

    3.3 (19 reviews)
    Open • 8:00 am - 5:00 pm

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    4 months ago

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    Ask the Community - Optum - Palm Springs Palm Canyon

    Review Highlights - Optum - Palm Springs Palm Canyon

    “Thank you Dr Morgan for all your care !”

    Mentioned in 12 reviews

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    William J Grimm, DO - Desert Primary Care - Dr. William Grimm

    William J Grimm, DO - Desert Primary Care

    3.1(15 reviews)
    0.3 mi

    Dr Grimm has been my primary care physician for over twenty years. Concerned, informed and caring.read more

    Superficially, Dr. William Grimm is a kind and compassionate man, unfortunately he is an…read moreincompetent medical practitioner and is currently completely overwhelmed by the ongoing COVID pandemic. Let me elaborate. Both my wife and I are previous patients of Dr. Grimm. We paid thousands of dollars just to be able to have him as our GP and were excited to have a "concierge doctor." We were sadly duped. Yes, if you wanted him to prescribe you some prescription cough syrup over the phone or recommend an overpriced "wellness consultant" then he is your man. However, if you are looking for an actual medical professional who knows his field and can provide relevant and constructive advice, look elsewhere. Now for the facts. Below are actual things Dr. Grimm (and/or his office) did: 1) Shut down all through COVID then went on vacation 2 weeks after office reopened. Why not take vacation when your office was closed for a year? We all kept paying... 2) Faked test results. No really, we paid out of pocket for (3) other tests to confirm that the test results my wife was given were completely fabricated. He "isn't sure what happened." That inspires confidence. 3) Lied about COVID deaths. Apparently this is a thing now. People use the tragedy of COVID to cover up for their own incompetence and its disgusting. Multiple times he claimed that "two of my patients died this week from COVID." When pressed, his response was "lots of people are dying from COVID!" True, but it doesn't help them or your patients by using that as an excuse to not do your job. 4) Provided absolutely no help in a fairly serious medical situation. Without getting into details, we needed some legitimate medical help for a life changing condition. (Hence tests above) Dr. Grimm's advice was to "google the test results" as he does not understand them. When pressed about how to interpret and use the $500 test results, he said "you should do what you have been doing if its working." Bottom Line: Don't get duped by this incompetent charlatan and his pretty office, he will not help you get well... but you will spend a lot of money!

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    William J Grimm, DO - Desert Primary Care
    William J Grimm, DO - Desert Primary Care
    William J Grimm, DO - Desert Primary Care

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    Dimple Agarwal, MD - Dr. Dimple Agarwal, M.D.

    Dimple Agarwal, MD

    2.8(18 reviews)
    0.1 mi

    Been working for Dr. Agarwal for over 3 and a half years now. I am the girl in the back that no one…read morereally knows :) I would like to say this, this past year we have had the best staff on hand and Dr. Agarwal is an amazing physician. I not only say this because I work for her but because I see and hear how she treats her patients. With respects and kindness. For those who go off by "neg reviews" I say this, come check us out and see for yourselves. With much respect. Sandy

    Honestly one of the most disappointing appointments I've ever had…read more I was seeing Dr. Rios but she's no longer works there. My first time seeing Agarwal was just a waste of time. The whole purpose of the visit was to get help for a reaction I had to an antibiotic. She just read me my lab results and was about to leave when I asked what I could do about the reaction on my face to the antibiotic. (I had already told the nurse this when I was first brought into the room. This was the only reason I had made the appointment) Apparently the nurses failed to relay that to her and she had no idea what I was talking about. She seemed like she was in a rush to get to her other patients. Completely disregarded my concerns about a possible allergic reaction to the antibiotic and all she said was that she could only prescribe a steroid which she even said would give me more side effects. She didn't care to take a look at or ask more questions about the reaction I was having. She just said it looks fine and when I asked about topicals to help she just said no there's nothing else she can do. Drove all the way from Indio to Palm Springs for nothing. Paid the copay and got no answers. Now I have to go to urgent care to help me.

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    Dimple Agarwal, MD - Waiting Room

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    Dimple Agarwal, MD - Waiting Room

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    Optum - Palm Springs Palm Canyon - internalmed - Updated October 2026

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