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    Optum - Palm Springs Palm Canyon

    3.3 (19 reviews)
    Closed 8:00 am - 5:00 pm

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    Ask the Community - Optum - Palm Springs Palm Canyon

    Review Highlights - Optum - Palm Springs Palm Canyon

    Thank you Dr Morgan for all your care !

    Mentioned in 12 reviews

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    William J Grimm, DO - Desert Primary Care - Dr. William Grimm

    William J Grimm, DO - Desert Primary Care

    3.1(15 reviews)
    0.3 mi

    Dr Grimm has been my primary care physician for over twenty years. Concerned, informed and caring.read more

    Superficially, Dr. William Grimm is a kind and compassionate man, unfortunately he is an…read moreincompetent medical practitioner and is currently completely overwhelmed by the ongoing COVID pandemic. Let me elaborate. Both my wife and I are previous patients of Dr. Grimm. We paid thousands of dollars just to be able to have him as our GP and were excited to have a "concierge doctor." We were sadly duped. Yes, if you wanted him to prescribe you some prescription cough syrup over the phone or recommend an overpriced "wellness consultant" then he is your man. However, if you are looking for an actual medical professional who knows his field and can provide relevant and constructive advice, look elsewhere. Now for the facts. Below are actual things Dr. Grimm (and/or his office) did: 1) Shut down all through COVID then went on vacation 2 weeks after office reopened. Why not take vacation when your office was closed for a year? We all kept paying... 2) Faked test results. No really, we paid out of pocket for (3) other tests to confirm that the test results my wife was given were completely fabricated. He "isn't sure what happened." That inspires confidence. 3) Lied about COVID deaths. Apparently this is a thing now. People use the tragedy of COVID to cover up for their own incompetence and its disgusting. Multiple times he claimed that "two of my patients died this week from COVID." When pressed, his response was "lots of people are dying from COVID!" True, but it doesn't help them or your patients by using that as an excuse to not do your job. 4) Provided absolutely no help in a fairly serious medical situation. Without getting into details, we needed some legitimate medical help for a life changing condition. (Hence tests above) Dr. Grimm's advice was to "google the test results" as he does not understand them. When pressed about how to interpret and use the $500 test results, he said "you should do what you have been doing if its working." Bottom Line: Don't get duped by this incompetent charlatan and his pretty office, he will not help you get well... but you will spend a lot of money!

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    William J Grimm, DO - Desert Primary Care
    William J Grimm, DO - Desert Primary Care
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    Dimple Agarwal, MD - Dr. Dimple Agarwal, M.D.

    Dimple Agarwal, MD

    3.1(15 reviews)
    0.1 mi

    My experience with Dr. Dimple was extremely disappointing. I found her to be unprofessional and…read morerude. Every time I tried to explain what was going on with my health, I felt like I was interrupted and not allowed to finish. I left feeling unheard and dismissed. She had no bedside manner at all. I did not feel respected, cared for, or treated with compassion. Instead, I felt like my concerns were brushed aside and not taken seriously. I also had a negative experience with the office staff, who came across as just as dismissive. I felt that because I am younger, my concerns were not taken as seriously as they should have been. During my visit, I noticed an odor that concerned me, which added to my discomfort. Overall, this was one of the worst healthcare experiences I've had. Based on my experience, I would not recommend this provider.

    Do not waist your time. Waited two months for this appointment. The office bum bards you with…read moreunnecessary calls and emails. Especially after confirming and completing the intake forms online. Over the start of the weekend (before the date of the appointment), I received calls asking if I can move the appointment up to an earlier time. I said no I set the time for a specific reason. Today the day of the appointment, I'm 15min away and receive a call that the doctor just left and had an "family emergency." The person who called me says the doctor would can call within the hour (3-4pm). Not so much a family emergency when you can call within 30min of my original appointment time (3:30pm). I specifically asked for in person only, NOT a phone call. I find that super suspicious, it seems this doctor does not care or value her patients health/time unless you're on her time. I specifically told the lady not to charge me any cancellation fee since the doctor was the one to not be there. I can definitely see why she has a bad reviews.

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    Dimple Agarwal, MD - Waiting Room

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    Optum - Palm Springs Palm Canyon - internalmed - Updated August 2026

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