I would put negative stars if I could. DO NOT WORK WITH GERARD. I choose this location because it…read morehad good reviews turns out they review themselves and make people call n dispute if they don't agree with the positive review . Who does that , terrible place . They kept my car on three different occasions and my car still isn't fixed . Terrible terrible and Gerard is an idiot

Unfortunately had an accident and was assigned this shop to complete my service. Not only were they…read moreslow their tracker for service was never updated and left me confused on multiple occasion. Avoid this shop if you can.

Insurance sent me here and I could not have had a better experience. Parts came in earlier than…read moreexpected so I got my car back quickly, and they even volunteered to return my rental car for me even though I didn't get it through them. 10/10.

My experience with this company was phenomenal. The last thing anyone wants is an auto body repair…read more I was thrilled when I picked my vehicle up the repairs that were done especially the paint job was better than when it rolled off the assembly line. I thought the value was excellent. Kudos to the staff.

I was searching around for an auto body repair shop when I stumbled across this company. The…read morecustomer service was very great and welcoming. The employees and everyone have 5+ years of knowledge in the car business which made me feel at ease with trusting them to work on my car. They are affordable. They cared about the actually state my car was in. The minor work I needed was able to be done in the same day with parts freshly ordered directly from the source. They are a company that I would highly recommend

Marvin and Thomas helped get me back on the road. After having to be towed in unexpectedly, I was…read moreassured by the vast experience and knowledge at Auto Tech. My problem was diagnosed and resolved completely and quickly, with options to repair being disclosed in detail with each's pros/cons.

The service wasn't great. My car sat on their property for 3 weeks with no update on it until I…read morecalled. The communication was horrible and I couldn't get my questions answered. The only thing I can say they got right was not charging me for a diagnostic that wasn't completed.

Professionalism was on point I was buying a car locally and I took it in for a PPI the help I…read morereceived was amazing.

Went there expecting to pay some money for a small scratch at the back of my truck. Another shop…read morewas going to charge me $322.00. When I went to my appointment was told that they could probably buff it out which they did, and truck was as good as new. Saved me $322.00. thank you guys.

Excellent customer service very attentive to customers. They are willing to go above and beyond to…read moreget you back in service!

I'm honestly pretty disappointed with the initial phone call at Auto Air Plus in Decatur, GA. I…read morespecifically chose your shop because of the positive reviews, but this hasn't reflected that at all. "come by at my convenience" I asked about a 4:30 appointment, knowing you close at 6, and instead of a direct answer, you stated bring it in at 8am while expressing how busy you are. I understand being busy, but taking a moment to address a potential customer properly goes a long way. At this point, the customer service hasn't been great. That said, I get that you're busy, so it may be best for me to look elsewhere.

They are kind, quick and efficient! They completed my service at a great cost no over charging…read more Will use them again.

I'm not a mechanic nor am I certified in any way or form, but I am mechanically inclined…read more Regardless, I make sure I'm upfront with any shop I bring my vehicle to and I've learned to not expect that in return because of all the issues I've had in the past with other shops. I assure you honesty will you take you far and this shop goes above and beyond. It actually warms my heart to be in the store even waiting and hearing them deal with customers. Because, it shows me everyone is being treated the same way. I've only been to this store once and for my very first time being a customer it is very- very difficult to find a shop that is honest with its customers through and through. The customer service alone is 5* I've only brought my vehicle here once and as long as I haven't repeatedly came back to this shop for multiple issues for the exact same thing due to negligence I can assure you I'll be editing my review. I have an older car 2002 Honda and I can assure you I'll be bringing my vehicle here from now on.

I brought my BMW in for a full inspection and service. 2018 SUV model that I can't tell you the…read morename of. I'm impressed with the professional inspection report link that came via sms text. Gave me a great rundown and something concrete to use during my conversation with them. The associate (Phillip, manager or partner?) on the phone answered all my questions and I am pretty sure I didn't pay the girl tax. The prices are fair and there is clear communication. My car looks and feels great. Now I need to get it detailed. Highly recommend!

Very knowledgeable team. I was referred by a friend and found the experience to be really easy. The…read morestaff "Man'di" came out to meet me, explained the process and took on working with the insurance, handling everything with such great care. Will continue using their services for all my care needs.

Had such a good experience here! I'm in college and honestly don't know much about cars, so I was…read morereally stressed after my accident, especially having to deal with insurance and everything that comes with it. From the start, they were super patient and explained almost everything in a way that actually made sense without making me feel dumb or talked down to. They also helped guide me through the insurance process, which made everything feel way less overwhelming. These alone made a huge difference for me. They handled most of the communication with my insurance company, so I didn't have to go back and forth or try to figure everything alone. They would just keep me in the loop really, which I really appreciated because I always knew what was going on with my car. The whole process was way smoother than I expected. They kept me informed about timing, parts, and progress, and everything moved pretty quickly too. I never felt pressured into anything, which made me feel like I could actually trust them. One thing that really stood out was how convenient they made everything. They towed my car to shop, dropped my car back off to me when it was finished, and even returned my rental, for FREE! As a student with a busy work & school schedule, that helped me out SO SO much. When I got my car back, it honestly looked amazing, like nothing ever even happened. The paint was matching perfectly on both sides and everything looked super clean. They even cleaned the inside! Everyone I interacted with was really friendly and professional, you can tell they actually care about all customers and not just doing a job to get paid. Finding a place you can trust is huge, especially when you don't know a bunch about cars , this is definitely the best places. Super grateful for their help as I would 100% come back if I ever needed anything again (hopefully not anytime soon). I'd definitely recommend them to anyone, especially if you're not super familiar with car stuff like me! Thank you so much to their team!