If I could give more stars, I would! Jared at Smart Buy Auto is hands down the BEST used car dealer…read morein the world. The entire experience was beyond amazing. Jared doesn't just sell you a car--he makes sure you leave with peace of mind, confidence, and a deal you can't beat anywhere else. If you live in the Salt Lake or Ogden area and you're shopping for a car, do yourself a favor and go to Smart Buy Auto. Honestly, if you go anywhere else, you're missing out. Jared makes the process stress-free, transparent, and truly enjoyable. The prices are unbeatable, the value is incredible, and the customer service is second to none. You don't just walk away with a car--you walk away knowing you made the smartest choice possible. Smart Buy Auto lives up to its name 100%!

I meant to write a review a long time ago but better late than never I guess. This is my second…read moretime buying a car from Smart Buy Auto and it is always such a great experience. So much so that I'm willing to drive an hour from Salt Lake just to buy a car from here rather than any other dealerships in Salt Lake City. Both times Jared has made the process of buying a car simple and painless. He gets all of our information ahead of time and we are usually in and out with a new car in an hour or so. I've never experienced that before EVER at another dealership. It's always at least a day long ordeal and so many hoops to jump through to get approved. We always get a great deal and something that works with our budget. Jared even helped us get approved for a car right after a bankruptcy. I would highly recommend Smart Buy Auto to anyone and everyone!! I love my new car!! Check them out, you won't regret it

Came looking to buy a SUV, and they were so rude. They seemed actually inconvenienced in me being…read morethere and had zero interest in working with me. They were 1 of 7 dealerships I test drove and looked at inventory with as I was really careful in who I did business with. I ended up doing business with Ken Garff and had a much better experience and gave them my money instead.

Wished I saw this first. Unprofessional, they would rather…read moreuse automated system then reach out in person. We had a time line. Had the truck picked out from then was in contact for weeks with something waiting for someone to reach for financing 3 weeks go by and nothing. Finally called directly and was told it sold. Then told me it was a hot item as if I was taking to long to buy. No finance manager reach out. They said their AI was not working right so now that puts us behind on the deadline we have. I do not recommend this company

Amazing dealership, if you can really call it a true dealership. I recently sold my daily driver…read moreand was in the market for a car. I was searching all day and looking at different lots, but they either didn't have what I wanted, were too pushy, or flat out wasted my time. I found them as I was traveling north up the valley and pretty much was going to give up after them if I didn't find the car I was looking for. I searched their up-to-date website that had honest pricing and no shady "call for price". I found a car I was interested in and headed there. I went in and was greeted and shown the car. I looked it over and really loved the personal touches they put on each vehicle they had (mine had a new set of rims and tires that fit perfectly with the vehicle). After test driving, rather than rush for the sale, Nate really asked questions to get to know me and explained Black Rock and their philosophy about how you should leave with a car that makes others wonder where you went, instead of a car that everyone and their mother-in-law drives (my paraphrase not his exact words). This is a small business I was glad I stumbled upon, and even happier I was able to patronize. I didn't read any of the reviews before I went in, but I wasn't surprised when I saw all the 5-stars on them. Thank you again for my Jeep, and I already have had a few people asked where I went and how did I get it at the great price I did. I definitely shared your website and will continue to do so.

We were referred to Nate by our friends who purchased their Tesla X from him & totally recommended…read morehim because of their great experience they had. Nate seriously listened to my wants on my 4Runner & made it a reality. He went above and beyond what I asked for! We dealt with Nate the entire time, from start to finish. He helped my husband & I find & customize my dream 4runner that stayed within our budget loan & monthly Pmt!!! He's not your typical sales person that tries to sell you a car ASAP just to make money off you, but rather he listened to our concerns & needs/wants & was able to answer and respond back quickly through out the entire process even when we were out of state talk about building relationships Thank you So much Nate we seriously appreciate ya! I can't tell you enough how much I my 4Runner and the constant compliments I get from folks. Definitely won't be the first or last car we purchase from you

Got my 2025 Subaru forester through Steven. He was great and attentive. Would definitely recommend…read morehim if you are looking to buy. I had a couple of frustrations with other ppl, but I'll wait another day to make those comments.

Awesome service! Manda and Steven were the best when buying my car. Thank you all so much!read more

Great experience. Fixed my hatch. Fixed my rear side mirror. Hand washed the car. No charge…read more Service Smile Free Can't beat that.

I gave this dealership multiple chances over a 4 to 5 year period and used them as my exclusive…read moreservice provider, but over time a clear pattern of issues made it difficult to continue trusting their work. On my two most recent oil changes, my check engine light came on within 2 to 3 days afterward for emissions-related issues. The vehicle had never had a check engine light before these visits. Since I stopped taking it here, the issue has not returned, which was a major relief. After a 100,000-mile service that included a valve adjustment, I developed an oil leak from the valve cover area. Prior to that service, the vehicle had never had any oil leaks. It was frustrating to go from a properly sealed engine to dealing with a new leak immediately after a major service. There was also an issue with the serpentine belt. It was replaced during that same 100,000-mile service. Only a few months later, when my wife brought the car in for a routine visit, she was told the belt needed to be replaced again due to age and mileage, and it was replaced a second time. This was especially frustrating because it had already been recently replaced. When I followed up, the duplicate charge was converted into a service credit, but actually using it became an ongoing issue. Each visit brought a different explanation for why it could not be applied. Eventually, I was told the credit was lost due to a system change, which effectively meant I paid for the service twice without resolution. On multiple visits, the engine oil was overfilled even after specifically requesting that it not be. This happened enough times that I started checking it myself before leaving and had to ask them to correct it on the spot. Brake service was another disappointing experience. I was charged $125 for a single rotor (not including labor), which I later found selling for $25 at Walmart. The repair did not resolve the issue I was having. I ended up redoing the work myself and purchased two Brembo rotors for the rear for $120 total, which was less than what I paid here for a single rotor. While correcting it myself, I discovered that basic steps like lubrication and hardware replacement had not been done, which explained why the issue persisted until I fixed it. I was also quoted around $1,500 per axle for shock replacement using aftermarket parts, which felt significantly out of line with typical pricing, especially given the parts used were not OEM. I understand dealership service is typically more expensive, but I still expected accurate recommendations, proper workmanship, and appropriate parts for the cost. Unfortunately, that was not my experience here. After multiple attempts to resolve issues directly with the service department, I did not receive meaningful resolution.

Incredible dealership. Service, parts, sales, all incredibly talented and caring.. that is not the…read morecase in most dealerships we've shopped or had service done ...

I have been working with this dealership for about 3 years. I have purchased an Expedition, Raptor…read moreand a Mach-E. Super friendly staff and love the location in Ogden. Mike Pappadakis in sales and Taylor Hughes isnt he shop have always helped me out. I also loved thier RTR Drift event.

These guys prey on the most volnurable. Those who already struggle financially are put in an even…read moreworse position . Giving 20% interest and payments of $700 a month for a 10 year old car should be criminal . Trying to figure out how to get my son's girlfriend out of this horrible situation has been unsuccessful ! Do Not Go Here

What if I can't pay my car loan? The most important thing…read moreyou can do for yourself is to make your payment on time and in full. In the unlikely event you will be late for a scheduled payment; it is extremely important that YOU contact your Lucky's Auto Credit office and let us know BEFORE the payment is due. You can call, email or stop in. We do understand that people sometimes experience financial setbacks. It is your loan. It is up to you to keep the lines of communication open so we can help you succeed! they do not care about your financial struggles. They wont defer payments. They want a letter from your employer saying you could not work your overtime. They will call and not leave messages and then say they have called a lot. They will then aske for current address where vehicle is located. The cost of the car is overpriced by 3x and the finance interest rate is absurd. 60k for a car that is not worth 1500.00 is wrong. and if you want to be bent over and violated then by all means purchase a car from them.

It's hard to believe it's been 25 years since I first started buying vehicles from John Watson…read moreChevrolet and working with Andrue Hellstrom. Over the years, Andrue has become so much more than just a car salesman to me. He's someone I've come to know and trust, and that kind of relationship is pretty special. Through every purchase, he's always treated me with honesty, respect, and genuine care. I've never felt like just another customer. Andrue has always taken the time to listen to what I'm looking for, answer my questions, and make sure I'm comfortable with my decision. He's made buying a vehicle an experience I actually look forward to, which says a lot! After 25 years, I keep coming back for a reason. I appreciate the relationship I've built with Andrue and everyone at John Watson Chevrolet, and I'm truly grateful for the way I've been treated all these years. Thank you, Andrue, for 25 years of taking care of me and my family. I couldn't ask for a better person to work with. Here's to many more years and many more vehicles! It's hard to believe it's been 25 years since I first started buying vehicles from John Watson Chevrolet and working with Andrue Hellstrom. Over the years, Andrue has become so much more than just a car salesman to me. He's someone I've come to know and trust, and that kind of relationship is pretty special. Through every purchase, he's always treated me with honesty, respect, and genuine care. I've never felt like just another customer. Andrue has always taken the time to listen to what I'm looking for, answer my questions, and make sure I'm comfortable with my decision. He's made buying a vehicle an experience I actually look forward to, which says a lot! After 25 years, I keep coming back for a reason. I appreciate the relationship I've built with Andrue and everyone at John Watson Chevrolet, and I'm truly grateful for the way I've been treated all these years. Thank you, Andrue, for 25 years of taking care of me and my family. I couldn't ask for a better person to work with. Here's to many more years and many more vehicles!

John Watson Chevrolet earned my business today and in the future, Why? because i called them for a…read morequote on having my brakes done and replacement shocks all the way around on my corvette. Once John Watson put my car on the lift they wanted me to see what they see and guess what? turns out i did not need shocks all four of them were is excellent/good shape. Shame on Youngs Chevrolet trying to sell me what i didn't need. Thank you John Watson Chevrolet and cudo's to Mike Kessler service advisor to taking care of my needs, you rock sir.

Traveling to and from Chicago on business, and with less than 36 hours to make a serious purchase,…read moreMitch and his team treated me with such respect, caring for me as if they have known me all of my life. Mitch made a hard deal easy, I will always remember this experience, thanks Mitch. I no longer live in Utah but i keep in touch and I will do business with Mitch in the near future, Mitch you're truly the greatest.

Totally under qualified salesman explains a 17 year old vehicle (not a classic) was over priced by…read more$8000 because of a $20,000 paint job (he had no clue). I emaled the dealership and asked for more information. Went unanswered--guessing the salesman got my email. I was interested - with cash - he ran me off. Save yourself some time and drive by.

Everything honest new service manager service writer car. They stand behind the cars they sell…read more Hyundai Sonata best car wi have owned Thank you

Ive been very disappointed with my experience after purchasing a my 2022 Hyundai Tuscan hybrid in…read more2024 from this dealership. Since purchasing it has been one problem after another. my car has spent multiple months in their shop with problems still unresolved and costing thousands of dollars. When the pointing purchasing though a dealership and a bigger one like Hyundai, the expectation was not to have problems. would also thought, that they would stand behind their cars and service. That's not the case I would use a great deal of caution, if You choose to still purchase a vehicle from here no matter the year.