Everything honest new service manager service writer car. They stand behind the cars they sell. Hyundai Sonata best car wi have owned Thank you read more

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Beware of scammer procedures. Brought my car for check engine and another problem with the car. First they try to charge me $199 to check each problem so almost $400 just for checking those problems, even when I told them the problem that the car had and the computer code already. They took 3 hours just to tell me they didn't found anything and they came with a lot of recommendations. Asked me to change the cabin and the engine air filters, sorry I did 3 weeks ago, I still have the receipts for them. They also said that I need to replace all the tires on my car, again I did 6 months ago. The technician didn't even check my car because I was seating for more than one hour literally in front of my car and I didn't see anyone doing anything in the car. At the end they charged me $250 for nothing, I ended up showing the person in the counter the problem of thr car. read more

STAY AWAY FROM HERE!!! STAY AWAY FROM HERE!!! PLEASE READ MY REVIEW BEFORE PURCHASING YOUR VEHICLE, ODERING PARTS OR GETTING IT SERVICED AT THIS DEALER. Service personnel pay little attention people waiting at the counter. Today, when I was picking up my car, I was waiting at the counter. After about 5 minutes, one of the counter workers walked by and started working on his computer. Thinking he would talk to me once he was finished, I waited patiently. After 5 minutes, a new customer walked in and was immediately helped by this gentleman. I felt slighted and walked to the managers office to ask for help. I admit I wasn't patient. Both the manager and the desk help who stood to help me were not kind with their words. It took 20 seconds for me to sign the paperwork and prepare to leave. I offered to find my car and let the worker return to what she was doing - she declined. When exiting the car, she offered a parting sentiment - "Please, don't come back". You can bet that will come true!!! read more

Constantly dropping the ball was supposed to have parts order for my car and was told id receive a call its been a couple of weeks I call and find out the parts were not ordered.... the 2 people that "no longer work there" cancled the order and must not have informed anyone to contact me im highly annoyed with this place read more

We purchased a car from here, made sure we had gap insurance, and didn't have any issues for a couple years. Until we experienced a car accident and our vehicle was totaled. We went to Young Hyundai prepared with proof of our gap insurance and other documentation. We told them our car was totaled and needed to use the gap insurance. They asked for our information and left for about 10 minutes. They came back and told me that we never purchased gap insurance. Angered that they lied straight to my face, I showed them the document that THEY provided years earlier and pointed directly to it. The guy told us he will go back and look again. Less than five minutes later, he returned with the excuse that they use six different banks and that he only checked one of them. Slime ball! If you use six banks, why not check them all or ask us for additional information to help locate it?? That showed us their true colors and we will actively be telling our experience to friends and family looking for a vehicle. I won't allow them to scam anyone else I know. read more

The systemic comedy of errors at this place is rampant. From sales to service. Drove 300 miles to St George (Findley) to get recall warrantee fixed because tech broke part on first attempt and reorder was cancelled. Had to recommend my own solution. Still no ETA. The culture does support the stated management goals of extraordinary customer service. High employee turnover rate tells the real story. Dealership GM needs to go. read more

**update - service advisor offered to look into a discount on parts / labor and provide a response same day. Text " I will let you know by today thats my promise, i empathize for you guys in this situation i will do everything in my power to try and get yall taken care of."No response came. Finally responded 2 days later and said nothing could be offered. Currently waiting on repair and will update again once complete. Check out their reviews on dealer rater. Several have had similar experiences to mine. I'm surprised young corporate doesn't step in. Nobody at this dealership can help. It's pointless to have Edith the customer service person - she can't do anything. Either give her more authority or save the paycheck. When you get told by your service advisor that they will be looking to discount the repair and then no response for 2 days. Then the response is nothing can be done. This dealership could care less about the customer. Both Edith and the service advisor came back with "a salesman should have called you". Well they didn't and I didn't ask for that. You offered a discount. Believe the bad reviews. The service department here is terrible. Cameron is our service advisor and when we took our sonata in we thought he was knowledgeable and was going to help us. Our vehicle has a burned valve. It has a recall on the faulty engine design but lucky us our issue isn't related to the lifetime engine warranty. I have called and texted and got one reply that the system was down. I was told I had to call Hyundai corporate myself and open a case. I did. The one reply I got was that he would follow up he hasn't. So basically our car is sitting at the dealer and we have the option to pay $5000 to fix it or kick rocks and pay the diagnostic. I will NEVER buy a car from young or a Hyundai KIA again. Horrible service department. Absolutely no help. read more

Young Hyundai - Ogden - Promise to respond same day (Friday) - didn't respond until Monday - Car Dealers Near Me - Ogden, Utah

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One of the worst experiences I've had with customer service to date. From crooked and pushy sales tactics to lazy, lying finance managers Young Hyundai is awful. Any of the good reviews you read here that specifically mention sales people by name were bribed and required to write the review. I'm losing a free tank of gas for this. Let me explain: 1. Extremely long, High pressure sales tactics from Alex trying to get us to sign a make believe line to purchase the vehicle before even hearing the final price. In addition, a horrible experience being forced to write a 5 star review and provide 3 personal referrals before we were allowed to purchase the vehicle. We also had to return a second time to the dealership to finish signing paperwork because our timing we provided ahead of our meeting wasn't respected. 2. Channin in financing had the wrong first payment date on our documents, which we pointed out to him. Instead of taking the time to correct the contract he lied to us and said he would just note it and Hyundai Finance would fix it. That day took almost 8 hours altogether. 3. Sure enough, the wrong date was sent to HMF so after hours of follow up we finally had to come back in and resign the docs. Days went by and no updates were made so I spent more hours following up and was continuously lied to by the team saying that it just takes a long time and they were following up and checking on it. 4. After almost a month of being lied to, the team finally admitted that the docs were lost, so we went back in again with kids in tow to sign documents again. At this time we were promised they would go out Thursday for delivery on Friday and Channin would follow up with tracking. Sure enough, there was no follow up and when I reached out to Channin Thursday evening he lied and said he just barely missed the pickup window. Upon checking the tracking number, he actually created the label 9 minutes after I followed up. 5. The following day I spoke to Tanner the Sales Manager and Channin who promised that documents would go out Friday and they would follow up. Sure enough, no follow up again and when I reached out Channin once again lied and said that UPS just hadn't come that day. So I finally just drove an extra 30 minutes back to the dealership and picked up the documents myself and delivered them to UPS. 6. The apple doesn't fall far from the tree when it comes to management and employees here. I have followed up with the General Manager and Floor Manager and have still not heard anything back from them. Overall this process has cost me hours of personal and business time and has been a completely unnecessary headache had the team just done things correctly the 1st, 2nd, or even 3rd time. read more

Do not buy a car at Young Hyundai. This dealership tries to get every penny out of the car sales. They fault advertised the car as a Certified Pre Owned (CPO) then charged $799 for the CPO Also: $499 for road hazard $399 for LoJack $448 for doc fees Then they said the road hazard, LoJack, doc fee and CPO fees are not negociable. Drove 30 minutes to another dealership in SLC and avoided all the fees, including the Doc fee. Never will buy a car at young in Ogden again. read more

STAY AWAY FROM HERE STAY AWAY FROM HERE PLEASE READ MY REVIEW BEFORE PURCHASING YOUR VEHICLE, ODERING PARTS OR GETTING IT SERVICED AT THIS DEALER. We went in looking at the SantaFe's and decided to get one, after all the pressure and "the deal is only tonight" talks we decided to buy it (Do not but from Alec) he is the biggest used car salesman ever... Once we decided on what one, the one that we liked had an issue with the door panel we were told to drop it off that coming week along with other things we added and they would get on it. We dropped it off on a Tuesday morning with service and after about 45 min on waiting for a rental I finally said I'm getting an Uber and leaving. Edith (nice lady) said you know what let me get you handled and finally after 1.5 hours i left. I got a call that evening from (Camden Service guy) saying our vehicle would not be ready till Wednesday now and i said its okay, that following Wednesday I called service and was told your advisor will call you. Thursday, Friday goes by no calls or returned messages I even call and ask for sales and was told nobody can take your call and left more messages. Finally Saturday goes by and I start calling again leaving voicemails I even leave one again for the General Manger John and again no call backs. I was told John the GM was there and its "STRANGE" that he has not called you back, (now mind you this was stated numerous times by the receptionist regarding everyone I had asked to speak with). Finally Saturday afternoon after I left voicemails I get a call from (Camden) who stated his GM came down and told him to call me as he was laughing and stating "We lost your vehicle for a couple of days and did not want to call you till we knew where your vehicle was" TRUE STORY THAT HAPPENED.. I of course like anyone got super upset and stated what do you mean and he said were not sure what happened and that your vehicle is ready to go. There was more chatter and finally stated I will be in Monday, As Monday rolls around I get a call from the service manager (Cody) and he stated that he has no idea what is going on and he was highly upset and he would get to the bottom of it and call me back. He also stated that my car was not done (the door part) was not even installed nor ordered and my car is safe and he will put it inside till it is finished. Still no answer regarding who took my car and why it was moved (Just an average we are looking into it). Mind you that Tuesday before i ordered floor mats for it and was told they would be ready to go that week I must have followed up with (Tristen) numerous times regarding it and i finally called him that Monday that Cody called me and he stated he had no idea what i was talking about and then stated oh yeah i totally dropped the ball and just kept apologizing (mind you we had chatted probably 4x). I finally had to talk to his manager and he got it handled with giving me new mats from a new car on the lot. Moving on when i picked the vehicle up from getting the door part fixed i noticed that it was never changed out? I called the next morning and sent pictures of it and i was told it was changed out and probably another defective part?? So they again ordered the part on the 27th i call last week as the part should've been in and was told you will have to chat with Cody as he ordered it. So i leave text and VM and no call back nor message back, finally yesterday i call and was told no part was ordered and they are not sure what happened and was told they don't know again. I got heated and went over there and talked with (JOHN) and he stated he is "not sure" what is happening and he will get to the bottom of it. I guess he thought i was lying as he asked to see the text and calls to Cody but as he read them he was shocked and say im not sure why my service manager is not responding but all get on it. And I still have not received a call back from JOHN its a SHOCKER..... read more

Alex O. at Young Hyundai in Ogden did a great job in helping me to buy my first Hyundai Elantra. He was knowledgeable, told me about the workings of the car, helped me negotiate a good deal. Very professional friendly and helpful through the entire process! The finance manager Brandon also did a good job. I would highly recommend Young Hyundai in Ogden. read more

My sunroof was broke and it was stuck open. So, I took my 2021 Pallisade in to get it looked at and I was over my bumper to bumper warranty. I was quoted 4000 dollars to replace it and I was pretty angry. I was dealing with Samantha in servicing. She was GREAT!!!!. She said she would submit a *Good Faith Warranty" through Hyundai to see if they would cover the cost. She said it would be a couple of days before Hyundai would get back with her but, by the end of the day Hyundai got back with her and she called me. To my surprise they offered to cover 90% of the cost as they didn't have to do anything. I was so greatful. Thank you Sam and Hyundai!!!​ read more

After reading the poor reviews, I thought I'd add mine as well. Starting with walking onto the lot in August 2024 and having to finally make a phone call into the dealership to have someone come out and help us. Alex came out and sold us a Santa Fe (which I'm very happy with the car.) As we negotiated with him and the sales manager, at one point he said, "Are you threatening me?" which we were merely making a statement. After that, I got pressured into adding on several service items in some kind of extended package. It upped the price by $300 monthly; I still don't know what I'm paying for!!!! Then I repeatedly got pressured to leave a review for them; telling me it had to be a 5/5 star or something like that. I never did leave a review because it was not a positive experience. The last straw was getting my 'full tank of gas'. We were there for something else and I mentioned I never had got it. Alex got a card from his manager and took me to the gas station down the road, where the card wouldn't work and I still left without any gas. Not a good experience all-round. read more

I bought a car from Young Hyundai in 2020. Had a great experience on the sales side. Was really happy! Then came the service side. Since the beginning, I've had nothing but issues. Several that aren't even mentioned below. I've written reviews in the past. Have had managers call me and ask me to take my reviews down. So many issues that at one point I vowed to myself I'd never go back. No matter what. I received several notices in the mail that the ownership changed recently so when an indicator light came on today, I said I'd give them another chance. The last time I came in there was some issues that they couldn't replicate with my USB drive and screen. The screen would basically be black at times. The manual said to go to the dealership for this indicator...or else I probably would have gone somewhere else. It said that it could lead to future issues including engine shutoff. I was waiting for them to look at my car at the dealership because I have no one to pick me up. Stepped outside to take a work call. Got a call from Hyundai that they couldn't find me ( I was right out the front door) but my car was ready. Great. Came in to hear that they didn't really know what the issue was but that the only think they could find is that the fuel cap wasn't sealed completely or that I have a faulty fuel cap. The fuel cap would have to be purchased from parts and they didn't install it. So, I was being charged for the diagnostics (yes I know I signed that if they didn't find anything I'd be charged). I had a coupon on my table at home that I didn't even think to bring because there was an indicator light on. In my life, I've never been charged for something when there was an actual indicator on. I also hadn't gotten gas in a couple days so it's weird that it just would turn on. I was pretty annoyed that I was being charged $235 for nothing when an indicator light was on. The person helping me/checking me out said that they did the diagnostics and it's a good thing that they didn't find anything. When I asked if the light came back on would I be charged in again. She recommended that I go to parts and get a new fuel cap and try to fix it myself and not come back. I pulled away and my screen blacked out like it does from time to time (can't replicate it...not part of this review) but just made me a little sad to think I don't trust the service department to help me. If this is "Under New Management" then I will go back to my original vow of NOT going here for service. I don't recommend this place to anyone and on top of that, when you mention "Young" to anyone they all have stories of disgust. "scammers" is the word I've heard associated with them. read more

I have been coming to this location consistently for about 9 years. I have seen management changes, customer service styles, speed to assist and wait In line forever. I am disappointed in the service I received today. There are no instructions other than "pull foward" when you arrive in the service garage. Do I wait for someone or get out of my car? After a 5 min wait, I got out of my car and went inside. Another 10 minute wait and still have not been greeted. My appt was at 9 and it is now 10:30 and I am still waiting on a scheduled oil change to be done. I think it's time to revamp customer service and provide the type of service you used to provide. read more

Young Hyundai was amazing! I was in the market for a Santa Fe for my wife and an EV for myself. Numbers made sense and left with two brand new cars! Service has been great as well. read more

I am so impressed with Young Hyundai and Shelby (our Salesperson) in particular. Usually when I go to buy a new car, I have thoroughly researched and decided upon which vehicle I want. But this time I went in undecided. The entire staff from Sales to Finance were extremely patient and helpful. I highly recommend this dealership! I love my new Tucson! read more

I now know that I will NEVER EVER purchase a vehicle from here again. Having to deal with their car servicing is the WORST experience I have had in my life. They over charge on everything, talk to me like I'm an idiot, lie to my face, randomly cancel my appointments. Based on the other shitty reviews this is a common problem within the organization. Please save yourself read more

Would give zero stars if possible. I've waited a little for emotions to die down (& ultimately, to ensure I received my deposit back) before posting this review. I was working with Jason, hoping to get into a Tucson hybrid model. Jason told me they had a 2023 hybrid limited coming in soon which was great! That's exactly what I wanted. However, he couldn't tell me the price. I was urged to put down a deposit of $500 to lock the car in for me otherwise someone else could claim the car first. I very hesitantly put the deposit down on a Friday & made it very clear to Jason that I needed a price break down that night. Well Jason didn't get me the price break down that night or Saturday. I contacted him twice Monday about the price break down. Monday night he called me & informed me that he didn't have a price for the 2023 model. I asked him to give me a price break down of the 2022 same model, knowing it would not be the exact price but probably a great ballpark price so I knew if I could afford this vehicle. He said "isn't this the car you want?" Well yes, but I'd also like to keep a roof over my head & food on my plate as well so it doesn't really matter if it's the vehicle I want if I cannot afford it! I told him that Toyota in Bountiful actually gave me a price break down for taxes, fees & included how much I was putting down to give me the total for how much my payments would be. Obviously these are all estimates so I would be aware how much payments would roughly be. Jason told me "well we do it differently than Toyota." Oh? Hyundai doesn't tell their customers how much a vehicle is? Interesting.. The following Tuesday night (5 days after he said he would get the price for me) I finally pulled out of the car, requesting my money back. Normally I'm told they do not give your money back when you put down a deposit on a car but I think he knew he was in the wrong. I felt lied to & I feel like Jason was very dishonest. It's not my fault they did not have a price in their system for a vehicle they were actively trying to sell, they didn't have a problem swiping my credit card. I feel like he "knew" he made a quick sale & I was no longer a priority as a customer. Very unfortunate experience. Hyundai in Murray is amazing! Go there instead. read more

Ug buying a car at this dealership leaves you with a very bad feeling and certainty that you seriously overpaid. They have a very slick well practiced performance that routes you through different players who are SO friendly and pressure you to pay way too much for the car and a bunch of add-ons that you do not need. They have all practiced their sales tactics a few too many times and it shows. I was also very dissatisfied with the service department who promised all kinds of things, did not deliver and made me wait forever. The lead service guy for Genesis did not seem to know much about the car. I love my car but I had a much better experience at the Linden Genesis dealership. I sent the Young dealership in Ogden a message regarding some of my concerns and they completely ignored it. Just thinking about the whole ordeal gives me such a bad feeling read more

Honorable guys. I bot a demo car from Young Hyundai. The car had an issue with installed equipment. I am out of state so I had to have the issue dealt with locally. The Young people reimbursed my expense. Mr Aysar was very polite and accommodating. read more

Where do I start. Today, my wife took her car in to have 2 recalls completed. She had an appointment at 10:45. When she arrived they asked if she would be waiting and she said yes. They said if may take up to 2 hours to complete. Over the next 3 hours she went and asked when they thought they would bring the car in to start. They kept saying it would be shortly. After 2 PM they finally brought the car in. I called to check to see why it had taken them so long and they told me that they didn't know she was waiting! WOW!! Great service!! After I explained what happened, they told me I could take my car somewhere else. I won't even begin to go into what has happened in the past with my daughter's car. I should have learned my lesson then and drove further to have my recalls completed. I am not so sure, I will ever buy a Hyundai again. read more

Service dept fail. I was in months before to get 2 recalls done. They told me the parts were in backorder and they would take my name and call me when they were in. I never heard back for over 2 months. I called and they said the parts will have my name on them and to bring my car in. I scheduled an appointment for today, took time off work. First interaction was the service check in. The have 2 girls working with no lines. The girl on the phone said just a minute, walked away and didn't come back. The new guy in the bay came and helped me. He then told me the parts aren't here. Then I was told they were short on techs and it would take hours to investigate a check engine light. Only 30k miles on the car. HORRIBLE SERVICE. read more

When buying car was a great experience They told me new windshield is on the way waited 2 weeks called back on hold for 35 minutes they said they have to order it so I was lied to finally get an appointment with them waited 6 hours still no windshield they was also to get a second key should of been ready when do windshield but no they have to oder it they said come back in 7 to 10 days for they key so over all I waited 3 weeks No key no windshield what a joke I will never go back to young hyundai at 3333 wall Ave Ogden UT some of the worker's are ok but most worker's are dumb ass idiots!!!!! read more

They park gas vehicles in front of electric car chargers. Chargers are only set at 1/2 power. read more

Young Hyundai - Ogden - Dealership blocks EV chargers with lot cars. - Car Dealers Near Me - Ogden, Utah

My Hyundai Ionic was damaged by a vicious snow back way back in March (four months ago). Our regular mechanic couldn't work on it since it is a hybrid. We had it towed to the dealership thinking that they would be the best place to repair it but came to find out they are not who our insurance prefers. However, the insurance company (State Farm) said they would pay for the repairs. Young Hyundai's service center is terrible. The service manager Amanda, continually avoids taking my calls or tells me she is waiting to hear back from my insurance company or says they are waiting for parts. My insurance company said they've tried several times to contact her, left messages but she does not call back. Other times the service people say they are waiting for parts but then when I talked to a different service person they said the part was there and they werent sure why it wasn't being worked on. Way back when this all started to get ridiculous they said "these things take time" and when I complained that it was taking way too much time and that my car should be their priority because it had been there so long Amanda told me that they were still working on a car that had been in there since November. When I asked to speak to the person over Amanda, the service rep I was speaking to said I could come in and they would try to "find him". I will never to to the Young Hyundai in Ogden for repairs again and if their service department is this bad I will not ever consider buying from them. read more

Took my SUV in for almost a month and half for warranty work. They told me a loaner car would be available the following week which I was happy. The next week I was told they did not have one. Here is my list of each fabricated story ( or lie ) that I was told for the 2 months. We are a long time Hyundai buyer and have bought 4 total SUV's and Cars from the Ogden location before it was bought out by Young. Here is the very disappointing 2 months in order until now. Still no word back from them on the car, or the loaner. Aug 13th - Told loaner car would be available ( NO GO !!! ). Told one would be available the week of the 21st. Aug 21st - Told loaner car would be available the following week of the 28th. NO GO !!! Aug 28th - Told loaner car was not available until the following week of the 4th of Sept. NO GO !!! Sept 7th - Was told they finally approved my warranty work. Told a loaner car would be available to me the following week of the 11th. NO GO!!! Sept 11th - Was told all loaner cars had smashed windshields. NO GO !!! Was told parts would be there on Sept 18th and the SUV would be ready to go by the 22nd. NO GO !!. Was also told a loaner car would be available that week. NO GO !!! This is no way to treat a long time Hyundai customer. Especially a customer that has always gone to there dealership. I do not know how they can treat people that poorly, and just assume all is good. Some people only have 1 car, so being out a vehicle for this long and continuously lied to is a pretty big deal. I still have not heard back from them, so who knows how long it will take or what line of crap they will tell me next. We will never ever go back to this location. I strongly suggest everyone else stay away as well. Its bad when you do not have the option to put zero stars. read more

After my previous review, I was contacted almost immediately by the Sales Manager who assured me that they would do everything in their power to regain our trust and that he would look into our case and get back to me by Monday--Tuesday at the latest. Monday came and went, plus a full week, so we finally decided to call them and follow up. After being on hold for 25 minutes, we were told that no one involved in our case is in the office and we'd have to call back another day. Doing a stellar job winning my trust back, guys. read more

******** DO NOT GO HERE!!!!******** Purchased a car here because the warranty they offer seems great. However, the service department is a nightmare to deal with. My car has been with them 5 days going on 6 FOR A BATTERY and they never have loaner cars available. Tried to speak to a manager (Edith) who was more concerned about cutting me off when explaining how frustrating this is than to listen to me. Also, calling for an update for my vehicle I have never waited less than 30 minutes for an answer. Even to tell me they haven't even looked at my vehicle. This has been a horrible experience and the customer service is beyond disappointing. I'm actually willing to pay more somewhere else than deal with this inconvenience ever again. I wanted to recommend this place but I'm HIGHLY recommending against it. Edit to add: after being told my battery was ordered was later told it was delayed and then days later was told it was on back order. Not sure if it was ever ordered and was told they can't get it from another dealership so all I had to do was keep waiting. After making calls I discovered they LIED and actually can get the battery from another Hyundai and they actually do this often!! Thanks to manager Amanda for finally helping me get this resolved a week later. I wish I spoke to her from the beginning and saved myself a headache. read more

Hyundai is utterly despicable and this dealership refuses to take any action on the customer's behalf. I received an extended warranty notice for chipping and peeling paint on my Hyundai Elantra. I immediately booked an appointment with Young Hyundai. When I arrived, they informed me that my car was out of the warranty period even though I had just been notified about this issue. Instead of honoring the warranty or getting in contact with corporate Hyundai, they left me with just a phone number and "good luck". From corporate I have only gotten automated responses and messages to "contact my dealership". I am feeling hopeless and so frustrated. Do not buy a Hyundai and do not use Young dealerships. read more

These guys are the best in business!! Hands down recommend to everyone from sales to service and parts. They are very kind and genuinely care. read more

my sister took her daughter to Young because I had such a great experience by my daughters car and then again this year buying my own car from Young automotive group. She had an amazing experience again. This is the third car that we bought for my family from young automotive group. just wanted to call out Julio, Austin, and Chris as well as Samantha the Internet sales person. And anytime I need service, I service my Kia at Young Kia in Layton. Amazing service always. Definitely would recommend if you are looking for a new or used car. read more

Outstanding service, nice show room, no gimmicks. We had our top picks for a crossover (mini SUV), but Hyundai won out for their superior warranty (10 year, bumper to bumper, zero deductible!), their build quality (No CVT's!) and service. Tristian was our sales associate and a total delight. We went to 4 other dealerships and Young Hyundai beat them all. Buying a new car is not cheap anywhere you go, but at least this team made it a fun and enjoyable experience. Highly recommend. read more

Young Hyundai - Ogden - 2021 Hyundai Tucson, Sport edition in front of the facility. - Car Dealers Near Me - Ogden, Utah

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If you have a Hyundai I recommend you service it here, they are fantastic everyone I have dealt with their from Taylor and service, Tyler Chugg and Sales, and even the general manager Rick are fantastic to work with! read more

We've bought half a dozen cars from this location starting before Young bought it and to the present. I've always taken the cars to them for maintenance (oil changes, alignments, etc.) I recently made an appt. for emissions. I arrived 5mins early, and waited behind another car parked at the service drive. After five minutes, I went to the service desk in the entry bay, and was told to just go inside, where three service desks were manned by a couple of guys and a girl, all slurping some noodle dish from take-out containers. No one else was waiting. No one made eye contact, and after a few minutes, one guy looked up and asked what I needed. When I told him, he said, "Yeah it's gonna be about an hour and a quarter." I said, "No thanks." and he said "What? Why?" Oblivious. I went down the street to another dealership where I was in and out with emissions and tabs in under 30 minutes...without an appointment. I was greeted upon arrival, and everyone was engaged and cheerful. Things have changed at Young Hyundai over the years, and not for the better. The concept of customer-facing service excellence appears to have been abandoned. Since it wasn't just a single employee, I have to blame management. We've decided to avoid them for service (and new cars) in the future, even though they were the selling dealer for our last four cars. read more

Super Duper thankful for the double rapid chargers as an EV owner they have saved me on more than one occasion. Helpful, friendly staff :)

I took my car in to have the oil changed ($93.25 after $89 estimate) and transmission fluid change ($239 after $239 estimate). They then had a MISC charge of $38. This was a totally unexpected cost that was not included in any estimate. I asked it was told it was a shop charge and included use of shop equipment such as lift and other things. What??? I have never before seen this additional kind of charge added to changing fluids in my car. It is a rip off and at very least, should have been included in the estimate! The estimated cost for these servies was high to begin with but to add this unexpected charge is not right. read more

8 months ago I went in to Young Hyundai and took a couple of test rides. We were considering a second car, had owned a Sonata in the past, and they were offering a $50 gift card. We took the drives, made a couple of offers to purchase. Unfortunately they geared up the typical, worn out "closer" sales tactics and we discovered they were not the dealership we wanted to work with. There are dozens of other options for purchasing a car. Definitely avoid Young Hyundai in Ogden. And no surprise ... even after follow-up calls the $50 gift card was a no-show. These people are bad news. read more

2 stars just cus Wilson was a great salesman. Bought a 22 Kona just over a year ago and have issues with rattling in the dash & sun visors rubbing up against the headliner. Brought it in and was told "there's nothing we can do." I've had this same response at the two other dealers I've been to, but expected more from the dealership I purchased from. Hyundai's service is less than subpar and you're honestly better off taking it to a mechanic rather than a dealer. Not to mention it was absolutely filthy when I picked it up. read more

Purchased my 2022 from Southtown Hyundai yet decided to bring in my car for a routine oil change and tire rotation to Young Hyundai because I was by Ogden. WRONG.. the service took just over 3.5 hours for another customer for a "system update" and it's been 2+ hours for me. Come to find out on my car that doesn't even have 15k miles, supposedly has an oil leak and alinement is off... i'll just drive to Southtown again.. read more