Roger Dunn Golf Shops is a great spot for golfers of all levels. They have an excellent selection of both new and used golf clubs, along with a wide variety of accessories to choose from. We did a club fitting with Christian Rinaldi, and the experience was top-notch. He was attentive, professional, and extremely knowledgeable, taking the time to make sure everything felt right and suited our needs. Customer service overall was excellent, and the whole process felt smooth and welcoming. Definitely a go-to store if you're looking to upgrade your gear or get properly fitted! read more

I had some of the best customer service here at the Monrovia location. Despite repair/installation complications with my clubs at a DIFFERENT location, everyone here was quick to accommodate and truly help me resolve my problems. Special thanks the Eddie for being so gracious and kind throughout this whole process. Would recommend coming to this Roger Dunn specifically!! read more

The Monrovia location is full of friendly knowledgeable sales staff, club fitters, and club repairers. Not pushy, just friendly and helpful. I got a club fitting with Christian Rinaldi, who was professional, had a vast wealth of knowledge about equipment and technology, and also very approachable and pleasant. I have referred all my family and friends to Roger Dunn and Christian Rinaldi for all golf needs. read more

Roger Dunn Golf Shops - Clubs purchased at Roger Dunn - Golf Equipment Near Me - Monrovia, California

First time customer and definitely coming back for future golf needs. Service was great. Very friendly. I had my Irons re-gripped and they had a quick 24 hour turn around time. Very happy with the end result. The price was on par with other golf stores but I felt more comfortable leaving them in the hands of these experts. The store has a huge selection for all your golf needs. read more

Roger Dunn Golf Shops - Winn grips - excellent job - Golf Equipment Near Me - Monrovia, California

Monrovia Branch Review: Value and selection are decent, and the 90-day satisfaction guarantee is a good policy. But none of that matters if customer service is this inconsistent. In just three days, I had two completely different experiences. The first visit was fine--an employee actually noticed I needed help, gave me useful advice on grips, and quickly regripped two clubs. That's how it should be. The second visit, however, was unacceptable. I stood there with eight clubs in hand, clearly waiting, while employees spent more time chatting than helping. Not one person acknowledged me. When I finally asked directly, the employee dismissed me, prioritized a customer who had just walked in, and told me grip selection was simply "personal preference--like buying shoes." Even after I pressed for advice, he refused to engage and continued with the other customer. If this store can't be bothered to help customers who are ready to spend money on regripping, what's the point of going there? I don't expect to beg for service. A golf shop should be eager to offer guidance, not make customers feel like an inconvenience. read more

Came here to get some t250s a couple weeks ago and had great service from Chris. It's a real shame because when I came back to pick up the clubs I went and tried out some drivers. The gentleman that helped me on this second trip was rude and not helpful. His name was Christian - totally ruined the spot for me and I won't be coming back. Summary: Chris is great, Christian will drive customers away. Has an unnecessary attitude. read more

When I was growing up there was a store at the West Covina Mall called Sport Authority that sold sporting goods. And, in the store, there was an actual half court where they had different basketballs you could try out and shoot hoops on. Now, I never actually bought a basketball there, but I do have memories of going in there to throw up some shots as indoor courts were hard to come by and I needed something to do while my mom was shopping. Fast forward twenty some years and the store is gone and so have my knees, so now I have switched to golf and the perfect place to keep those glory days of free shots alive, Roger Dunn. I go about once a month for about 15 minutes to hit some drives everytime I come up with a new idea that will cure my swing and increase my club head speed which is paltry at best. The funny thing is at this point everyone in the store knows I'm there just to hack away so they let me be. It's a great way to test out new equipment and realize that the problem with my swing has never and will never be an equipment problem, it is a ME problem. Having said that, I have picked up my current driver, a hybrid, a putter, and got my wedge fixed here before. This grand total came out to 35 for the driver, 30 for the hybrid, and 30 for the putter and 15 for the wedge fix, and they are still the clubs I use in my bag. Long story short, if you search there are still good deals to be had! read more

Stopped here to get different shafts fitted instead of my stock shafts for the a new set of clubs; Callaway Elyte and the staff here is great to work with. Even with relatively beginner skills and by no means had a super expensive set ordered, the store's staff treated me wonderfully. They were super knowledgeable about the gear and even though it was a slight cosmetic difference I wanted on the clubs, they made it happen and had the new clubs arrive in days. Definitely will be back to purchase and try more gear. read more

Popped in the other day to get my putter regripped . Called first and Ryan answered and was extremely helpful and polite. Went to the store shortly after was greeted by him in person. Also the guys in the shop were very nice and helpful. Well kept and stocked store. read more

So this review comes 4 years after my previous one, and this is one of those rare situations in life that you can happily say that nothing's changed. I still go to Roger Dunn way too much. Their inventory selection is still great, almost too great, because every time I drop in for a re-grip or something simple, I somehow end up with a club in my hand, swinging it in their simulator. There are always people asking me if I need help with clubs, but never any overt pressure to buy the clubs, which is probably the biggest difference between Roger Dunn and other big box stores; they want you to be happy with the club that you buy, rather than have buyer's remorse after you leave the store. The manager, Eddie, Chris, in club repair, and all the guys in clubs, easily make the Roger Dunn experience amazing. They all have a wealth of knowledge regarding the different clubs and are great to bounce my multitude of ideas regarding how I should build my bag. Like I said in my previous review, if you haven't been to a Roger Dunn, hurry up and go, because after you experience Roger Dunn, you'll never want to go to another big box store again. read more

Came for driver fitting, after reserving a time. Drove about 40 minutes out. At the end of the day, i guess if you arent buying theyll treat you like youre not there. When i showed up the middle aged guy with glasses had me warm up while he got me started on a bay. Before we got started he asked me if i was planning on buying that very day, to which i responded that im not sure if im pulling the trigger, until i really understood what it is i need. After having said that he handed me a few clubs and proceeded to walk off and occasionally stopped by to check in. By the end of the session i had to pry all the answers out of him. What shaft do u think i need, what loft, what grip, etc. all met with one worded answers. I thought yall were the professionals, recommend something for goodness sakes! I had a way better experience at another store when i got my irons. At the end of it, there was no interaction, no thank yous exchanged, but instead he just walked off and continued helping other guests. Terrible experience. If you arent going in without being dead set on buying i guess you arent welcome! read more

Best Dunn to visit. Brady is always welcoming when you walk in and happy to assist. Belmo is foe sure the only person you can trust in the SGV with club repair. Always looking forward to coming back in. read more

I went to the Roger Dunn in Monrovia for the Labor Day trade-in promotion and had one of the worst retail experiences ever. When I asked what my total would be after trading in my driver, the associate told me, "If you have to ask, then you can't afford it." I was shocked and offended, especially since I've spent thousands of dollars at Roger Dunn over the years. Thankfully, another employee overheard and helped me finish the purchase, but the damage was done. Completely unacceptable--will not return to this location. read more

Been to multiple Roger Dunns and this one is no different. Staff is grumpy, rude, and flat-out unwelcoming. The moment you walk in, you feel like you're inconveniencing them just by existing. A whole bunch of side-eye and sass. And God forbid you ask a question. They'll sigh and look at you like you interrupted their nap. I get it though - commission structure in retail is tough. I been there. They're dealing with a ton of people who waste their time hitting a million balls and just walking out. But they're not doing the business a favor treating everyone as a waste of time. Roger Dunn continues to make buying golf gear, an incredibly fun part of the sport for many folks, feel like a complete chore each time. This isn't Augusta National. It's a strip mall golf shop. Relax. read more

Well, I hate giving bad review but RD Monrovia club repair department need lots of help. I worked down in OC and close to the Santa Ana superstore, thats where I usually go to. I was in the Monrovia area so stopped by this RD to have my Aerojet driver reshafted. One month later, on the first tee, my driver head went flying off. When I look at the shaft, there was barely any epoxy and worst was it was never prep (not sanded). I thought that would be step one in re shafting. So they offered to fix the issue, but I'm not having them touch my club anymore. When the club head flew off, it hit the cart path and Knick a few spot. They did refund the labor but I was really disappointed that they failed to do the simplest thing. . . read more

Blake is a G! I called today around 5 pm, asked him if they had time to regrip 4-PW. He said I'll knock it out in 30 minutes because I play the next morning. I walked around the store and he finished it in 15 mins. MAN IS GOOD AT HIS JOB. Kyle is a cool guy too. He helped me out kept some good vibes at the front, watched my bag and made sure it was all secure. I appreciate you all. Thanks for helping me out today! read more

Went to Roger Dunn located in the city of Monrovia this morning and had the pleasure of working with Blake to regrip my golf clubs, and I couldn't be more satisfied with the experience. Blake is incredibly knowledgeable and skilled, making the entire process smooth and efficient. His attention to detail and commitment to quality really stood out. I highly recommend Blake for any golf club services; his expertise and professionalism are top-notch! (Told me it would take around an hour and it only took him 20-30min) read more

Got clubs regrouped. Ask for Nick. He gets stuff done. They have a wide selection of grips in stock. If you're lucky and get there early with just a few clubs you might get same day service. read more

Time flys when you're having fun! Been coming to this location in particular for a few years now, and they have a life long customer in me. The entire team here really treats you like family. It is about an hour drive for me now but I will always make the trip. They've consistently taken care of me and everyone I have sent their way as well. Keep up the great work! read more

This Roger Dunn location has been my go to place for the last 2 years and they've been nothing but helpful! The latest is a full iron service. Shout out to Nick! He's so knowledgeable and just a total golf nerd in the most positive way. I brought in a set of P7mb to be reshafted, regripped, new ferrules, and new swing weight (D4). Picked them up today and they're perfection! I was also able to try them out for free using their launch monitor. Again shout out to Nick! If you think your local golf repair shop is charging a lot and not as knowledgeable, check out RD Monrovia and ask for Nick. Thanks man! read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Monrovia, California

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The woman that helped me made me uncomfortable, i don't know if she's a manager or not, but she made me feel stupid and she smelled like cigarettes I will be taking my business elsewhere from now on read more

I've never been at this location before and the guys were really nice that worked there. They helped me look for stuff and told me my clubs were too old to buy back, so they sent me to play it again sports. I was thankful for the referral. read more

This place has everything I needed. I had a golf tournament coming up at Vegas and needed something to cover my golf clubs and hold my travel bag up. I went here and they had it. Honestly, they have largest selection of choices from shoes, golf sets, & bag you can ever imagine. Will always come here for all future golf needs. Never thought I'd find a golf shop so close by. Top tier associates. Experienced Golfers. All I've ever needed in a Pro Golf Shop. Thanks for all your help! read more

Believe these Yelpers who recommended to talk to Dan/Daniel as you go into this RD shop. Dan is such an honest salesman, I know it's an ironic statement but it's true. Dan didn't bs me on things he doesn't know and didn't try to sell me other alternatives but rather he got me the right source of help. I'd definitely look for Dan the next time I'm in this RD shop for my golf needs. read more

If you stop by the Monrovia Roger Dunn location looking for clubs, ask for Daniel. He is the most knowledgeable, professional, helpful and patient sales person you can find. He takes the time needed to make sure customers walk away with the right equipment. While other sales people are focused on selling, Daniel is focused on the right equipment, on the customer and on customer service. Great guy! Knows his stuff! Thanks, Daniel! read more

I come here often as it's the only big golf store around here but man, I always leave with a bad taste. For some reason the older gentlemen that work here absolutely love to make you feel uncomfortable and unwelcome. I've had a guy blatantly complain about me to his other coworker because I mentioned 6pm was early to be closing. Another time I was looking at bags and one of the old farts said "yea they'll sometimes mark the stuff and and complain and try to get a discount at the counter" mind you I was the only person in there at the time. Also don't bring any relatives that look like they don't golf because they'll make them feel stupid or like they don't belong in the store some reason. Other than that the young guy with glasses that work there are pretty cool and treat you like a normal person, so try to get help from one of those guys if you do end up at the store somehow! read more

Today I visited Roger Dunn in Monrovia to get my driver and 3 wood re-gripped. I was told it would be about 5-10 minutes. As I waited for my clubs I walked around and then decided to test some putters. There was a small cardboard box sitting in the middle of the putting mat. The area was not sectioned off so I did not think moving the box one foot to the right was a big deal. Again, I was just going to putt while I waited for my clubs. After a few minutes I walked up to the counter where my clubs were waiting for me. The gentleman told me they were ready and I could take them to the front counter to pay. As I approached the front counter an employee by the name of Christian yells from across the store asking if I was going to put the box back. I explained that the box was there already. I was confused, so I followed him back to the putting green where he moved the box one foot back to its original position. I'm sure the box was there for a good reason, but maybe someone should place a DO NOT MOVE sign or section the area off. I did not appreciate being yelled at by an employee. I really liked this store and have purchased many items. But after this experience, I will be taking my business up the street to Golf Galaxy. read more

I dropped off my clubs to get re gripped and was told they would be ready in two days. When i dropped them off i noticed they had a ton of clubs to work on so i figured two days would be about right, well, that same afternoon Nick called me and told me they would be ready before end of day. Nick did a great job re gripping my clubs and provided outstanding & fast service! I'm glad this is my local golf shop as it is very well stocked and everyone is friendly. Great place all around, highly recommend stopping by! Thanks again Nick. read more

I rarely write reviews and usually don't complain about certain things much. This is more about the club repair service department of this store. I just got a reshaft for a fairway adapter and a regrip for a hybrid. Dropped it off Friday picked it up Tuesday. They asked me if I wanted my shaft aligned logo side down. And I said yes that is how I prefer it. Well I got home cut the zip tie holding the shaft and club together and the shaft is definitely misaligned. Then I look at the hybrid grip and its unaligned too. (It was hard to tell at the store with the clubs and shaft taped and ziptied together.) The logo on hybrid grip is clearly off to the right. And the logo on the back off the fairway shaft is clearly off to the left. Roger dunn has always been a great place to get deals and to shop. But if you want custom work done beyond a regrip that you can double check yourself on the spot I would go else were. Clearly the attention to detail is a bit lacking. read more

just want to give a big thanks to Chris Clark at the Monrovia store who went out of way last Sunday morning calling all around to try and find me a specific golf club , ultimately he found one at a store in New Mexico , had it shipped to Monrovia and 4 days later I had it. read more

This location is my go to shop ! Every time i pop in for anything roman has always taken care of me. His knowledge for any type of equipment or if you want to pick his brain about anything golf related is superb ! The shop has a wide selection of stuff at a reasonable price & the staff here are awesome / super friendly . read more

This is an update to my updated review. Less than 24 hours after I posted my "less than stellar" updated review two weeks ago, I received a call from Darren, the store manager. He wanted to inquire about what happened and apologized profusely in regards to the bad experience at the register. He was incredibly professional and told me that the next time I came by the store to ask for him. Well, today I came into the store to return a utility iron and spoke with Darren. I needed advice on getting some new wedges and the Callaway website is back ordered. He walked me through what he uses, what we thought would be good for me and I ordered an additional 3 wedges through them (Mack Daddys Jaws 52, 56 and 60). Since they are in such high demand he was going to have to track them all down, but would most likely have them by next week! All around an incredible customer service experience. While I was there waiting Nick came and checked on me, asked me about my driver that I had exchanged a couple weeks back. This store will have me as a lifelong customer and I'm really thankful for the great team they have there. read more

Stealth 2 blew up on me 2 weeks before a tournament. Chris B and Brady helped me through the warranty process with TM and got me setup with a new driver with plenty of time to spare before the tournament. Appreciate the great service! read more

Best guarantee in golf equipment! 90 day trade-in, for full credit, no questions asked!

I am a new golfer and was a bit intimidated by the prices and specifications of getting a set of golf clubs. I came into this shop not really expecting much and started to just look around. I have been borrowing my friends clubs for a while but they are around the height of 5'9 while I am 6'2. However this one guy came up to me, and was able to fit my clubs find something in my price range while still being a complete set. I never got his name but this guy was an absolute legend. They also have some very good deals on used clubs. read more

Came in after grips on the go were not comfortable puling graphite shafts. I dropped off the clubs and gave them my specs. They were more than able to accommodate except adding .5" extension, which was fine. They helped with getting it shipped back to me when they are done. I am pleased with the service and price. The tech was knowledgeable and experienced compared to grips on the go. The store is like a candy store for kids. They have taylormade, Titleist fittings, 3 self demo lanes, a large putting demo area. They do trade in for store credit. The prices are retail compared to lower prices online. I'm sure you can price match like most stores do. read more

Was recommended to come here by some close friends and am glad I did! I'm a very, very new golfer but have been practicing a ton and finally get confident enough to get some gear. Assisted by Nick and he helped me put together some set ups to test! Seems like he really knows what he's talking about - I appreciate his patience and being upfront with me about everything. Got all my clubs extended 1" and everything was ready when they told me to expect it. Perfect experience all around, and I wouldn't want to go anywhere else for my future golf needs! read more

Been going to this site for about year. They are knowledge and have professional experience. Chris B and Nick are solid reps as are the rest of the staff. I recommend this store . read more

Visited this location to get some new grips for my clubs. I was approached by Nick who was very knowledgeable and professional! Help me out with the grip selection and he installed them same time since it was only a few clubs. The manager Brady was also awesome helping me out with a military discount! Thank you. Would definitely come back here again. read more

I went in this morning looking for a 2020 Callaway Mavrik staff golf bag and they are completely sold out nationwide including on callaway.com I spoke to a gentleman by the name of Eddie R. He took the time to check nationwide & every single store and he found one for me in Florida. I am very excited I appreciate the excellent customer service he provided he is the assistant manager I recommend going to this shop they will take care of you and provide you with excellent customer service and if anybody knows about customer service and appreciates it that means a lot. read more