My wife and I like to shop at Big 5 Sporting Goods Store for many years for shoes,athletic wear, and other items depends on what you need, like camping gear and warm clothes. Big 5 Sporting Good has everything that you need. I enjoy their prices on their shoe, very reasonable. We have been to different Big 5 Sporting goods in different locations. This is our first time at this location in El Monte. We found out their closing this Big 5, and they need to sell everything. One of the salesmen told us this lot is turning into a Out Burgers and Rising Cane. read more

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My dad likes to come here to help shop for their "exercise" equipments. However, we end up looking at camping and swimming gear which they had plenty. They also have lots of deals and items on sale which incentivizes us to buy it now! Staff is very helpful, we did a lot of checkout changes and I knew it was frustrating to keep rescanning everything but the staff was so friendly and nice about it, they calmly checked us out. Sometimes they have really good clearance deals as well on seasonal items that are out of season. They just don't have a restroom so when my son has to go to the restroom the only option close by was target! read more

Store will close December 21st. According to store rep over the phone everything is currently 20-65%off. They still have a few items like shoes and clothing. read more

What more is there to say than to come here for all your sporting goods and needs? Theres deals during different seasons but it's always slow when it comes to needing help but honestly, feels like many stores that's been open for many years is heading towards the same direction. Who knows when Big 5 will start closing down like it's other fellow buddies? read more

I would like to shout out Emilie, Marcy and Walter for their exceptional great customer service! My fiancé and I were on a hunt for a umbrella. All 3 were very accommodating they let us buy the display and went above and beyond for us and we are very appreciative for it! Thankyou!! read more

Today's my birthday and I went to Pay five to look for some gym shoes and a gym bag and a young man by the name of quality TUAL Andre ANDRADE and Julian, O and the Manager Rodolfo Elias they are assisted me but the young man wow GUAL he went out on his way to help me brought the ladder to bring down. The bag went in and looked all All the shoes that I requested. He did an excellent job. All you gotta do is ask you walk in the store and you don't see any beer body around just call them out. I need help and they come running. Have a good day. read more

I enter no greeting from any staff there , they just look at me weird I felt awkward. Anyways got my backpack paid and left Customer service needs to improve especially the Manager , bad Management store read more

A large selection of items for your different sports needs and really excellent prices especially when you subscribe to their newsletter emails. I went to pick up an advertised special and they have one of the lowest prices around. Manager helped me with the purchase and was very knowledgable. read more

This Big 5 has a huge parking lot since it used to share it with other establishments, however it's pretty isolated since those closed down. With it being next to a Planet Fitness, I was hoping it would be we stocked with gym attire and the like. Boy was I wrong. When you first step in, you will notice that there is a turn style gate. After that, you will notice that for a Big 5 Sporting good store, it's really small. I was looking for Gym Attire and I have got to say, it's limited like a bargain outlet store. I can probably count the number of article of clothings and also the under Armour that they stock is not the latest styles. Unless you're a big person, they're not gonna have your size, I'm talking Large and XL. I'm honestly surprised that this Big 5 has been in business this long. They do carry a variety of items, but not a lot of it. There wasn't much staff working at the time to help you out. They were all just at the cashiering place. read more

Like most Big 5 stores it has a lot of stuff in there, the one thing I like about it as I've been to Chicks, now called Dicks as they Merged rather than call themselves Chicks w Dicks I guess they decided just "Dicks' was more appropriate (I'm not making this up!). Anyhoo, Dicks is more apparel than sporting products. REI is good but the hiking poles are $99 for a pair. I needed two hiking poles for a long hike, had them on sale for $19.99 at Big 5. All is grand...till I got to the register. Slow cashier maybe having a bad day, lady in front of us had at least $1,000 worth of things in her cart, other lady in other lane was going over pricing. Every time I go to Big 5, same issue. I don't blame the customers there, but only 2 working registers? Hell I'll sell them another register through my Point of Sale supplier if they need one. read more

A long time ago, before WalMart had really caught-on in SoCal, and FedCo was still a viable option for buying everything you needed, Big5 was a great specialty sporting goods store. Prices were relatively cheap, and the casual angler, hunter, or camper could find just about anything required to facilitate outdoor adventures. As time marched on, Big 5 slowly morphed into what I've described as "a shoe store that sells guns." The fishing department is now a small aisle of cheap, mostly freshwater gear, and prices are not competitive. In contrast, half the store is shoes and workout clothes. Flashlights, ice chests, EZ-ups, and a few odds and ends representing pretty much every competitive sport are here... but not with any real variety or likely the size you need. Don't get me wrong-- when you need a cheap pop-up or a boogie board or a carton of .177 bb shot... it's worth checking the Big 5 mailer to see what's on sale. But in a world where Dick's, REI, WalMart, Harbor Freight, Turner's, and any number of specialty fishing and hunting stores offer better variety at competitive or cheaper prices-- not to mention Amazon, eBay, and hundreds of online retailers... Big 5 needs to figure out what they're good at, or they'll be joining Sports Chalet at the proverbial dive bar on an errant Tuesday. read more

This Big 5 store is on the verge of closing. I have been hearing this for some time now. I'm not sure why but I can only assume that it's because they don't generate enough business. I mean, pretty much all the other businesses in this shared lot have closed or are also really suffering. There used to be a huge Lowes store in the same lot but they have been closed for a long time now. There are a few other places that are opposite the front of this Big 5 store and those are doing well but those are also the ones that I see getting most of the business. The customer service here isn't the best. I mean, the people that I have seen towards the back of the store all seem miserable, bored, and like they don't care too much about anything. I know that they aren't real eager to help customers. I feel like there are a number of families that visit this store to come and steal fishing items. I mean, they are small and they are pricey. I guess they just don't care about taking the risk. The ONE and ONLY person at this store who does their job and does it well is a lady named Angela. She is SO helpful. She knows the stock of the store. She knows what is and isn't available. She isn't afraid to go and double check on things. She takes care of the customers from the beginning of their shopping experience to the end. I could not have been more happy with my shopping experience when she was the one who helped me. That's actually why I'd come back here. I was really hoping for that same experience. The few trips afterwards it was completely opposite. I hope this store steps it up before there are more reasons to close up shop. read more

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09/02/2016 Came here specifically for a few items this time. This Big 5 has been here what seems forever. Instead of going to the mall looking for Footlocker and whatever sporting goods store, this was the place to go to for different equipment and supplies. I have bought a lot of stuff over the years and I'm sure it is from this location or one of the other stores. I probably got my first pair of rollerblades here and some gloves for those baseball games at the park. The last thing I bought here that will now know about is because I'm telling you what I bought. This new proposition 63 that is making you register for ammo purchases, you have another thing coming. I'm wondering if the government is really making you register your ammo purchase is because their paperwork is not in order. Do you not know what sort of weapons each person has? Do I also have to register the clays I purchased for target practice? Just because you get to be members of some shooting club and some blue collar guy launches these things when you say, "pull", doesn't mean I can't do the same thing on a spot of land I choose. That's all I have to say about that. read more

Went to this store because I needed a hiking boots and found a great deal. I also found some great workout clothes. When I asked about looking if they had different sizes, I was told to ask the front desk. So I did. When I asked, all she told me was whatever was out was the only thing available. She was in a mood and didn't even make an effort to assist me. Won't be going nor recommending this location, ever. read more

Terrible customer service. Came In looking for a backpack that clearly states "in stock" They said they packed them up already. When I asked how long before the website reflects that they don't have them the heavier set girl WHO WAS MORE FOCUSED ON THE DODGER GAME... said "I don't know we don't have control over that" with some attitude. Basically telling me to kick rocks. Big 5 you need more competent employees that can answer questions relates to your store and products read more

Went to the store today for the ammo section. They guy helping me was very patient and friendly. Most stores selling ammos are in a hurry because they're mostly out of stock and need to help the person next in line which I don't blame them. Just appreciate the friendliness. read more

I've been calling multiple stores to find some 12G lead free shotgun shells and every other store was able to answer their phones and tell me what inventory they have....I've called this store a good 10 times over the course of 2 hours and not a single time have I had my call answered. According to the other reviews this place is on the verge of closing and I can see why read more

rude. manager was just watching us throughout the store and even called someone because i overheard her say "no everything is perfectly fine now." as we were walking out. i had my daughter with me and just didnt find anything else to buy at that store other than m&m's, she shouldn't be assuming. felt very disrespected. read more

I just called this store in few minutes ago and their customer service gave me a really bad experience because they just asked me what I was looking for and they keep transferring my call to other phone line without responding back, and after that the following staff just asked me again the same question and after she got the answer, the staff transferred to an other staff so they can have an other chance to ask me again. I strongly believe that the routine they work is an inappropriate to be called "service". I hope that they will know to respect their customers. Once they know it, they probably get their solution, I think. read more

They will rip you off if you don't watch what there doing! Go to a different store!! The managers there couldn't give a crap about you as a customer!! Very ignorant and uneducated staff!! read more

I recently made a purchase here, Walter was the one who handled it for me. Once I got home, I had a number of questions and concerns. By the time I had called Big 5, I had let my concern grow. Walter was very quick to provide the needed answers. He even contacted the head office to clarify and confirm, he called me back right away to answer all my questions and clear up any of my confusion and concerns. All in all, my purchase was a really good experience. Very good prices and products, including a wide selection of items, friendly and very helpful employee's. read more

Good sales for okay products. They're not going to have the most fashionable pieces or up to date styles. Their selection is also limited. They had Nike running shoes on sale Black Friday for suuuch a good price. However, when talking to the staff, I could tell they are not knowledgeable at all about the gear! They sell deadstock and out of season stuff, which makes the prices competitive compared to Sports Chalet and other sporting good stores. Recommended for those who aren't picky hypebeasts. Do your research on the product before you come and you'll be fine. read more

This sporting goods store offers good prices and friendly service, the store is one of the tinier BIG 5s I've personally been to, but you will find affordable sporting goods here. Even though they did not have what I was looking for (snowboarding gear), I will gladly come back for some workout gear! read more

Don't understand the low rating for this location but I had a good experience here. I have been to this location only once before and that was a few years ago but the other day I went there to buy a rifle sight which is a Red, Blue, Green Dot sight by Trinity. I originally saw this one sight in the Alhambra store about a week earlier and decided to wait and think about it. I then decided to get it and by then Alhambra was out as was Monterey Park. According to the Big 5 website the Elmo store had it in stock so I went there. The employee who helped me was very friendly and helpful. I noticed his badge said Alex. He also was very knowledgeable. The girl who helped checking out at the register was nice and pleasant too. I try to spend my money in the Monterey Park store to support local stores but at times I buy in Alhambra, fairly local too. But in this case I had to go to Elmo for my rifle sight. My experience was good. I would shop there again if I am out in that area but I am more likely to shop at MP or Alhambra to support stores in my city or an adjacent city. But overall the store is nice as is the staff. read more

Just left EL Monte Big 5 Such s pleasant experience Exchanging my sons boots The girls up front were so sweet friendly and helpful The gentleman in shoe area went out of way to help me I greatly appreciate this type of service read more

I went today to buy a Xmas gift for my husband. I saw some weights and decided that this was the perfect gift for him. I'm so happy that the employee named Alex helped me out today. He saw that I was pregnant and immediately helped me by taking the weights from me and walking them to the cash register. After I paid he kindly offered to take the weights to my car. I appreciate his help so much. This was such a big act of kindness for me. read more

I only shop for shoes running shoes here. Can only review them based on that. The staff is pretty knowledgeable about which shoes are better for running and which are better for training. They are also very honest. (They told me nike sucks at making running shoes, but I already knew that) Today in particular I asked to try on about 7 different pairs of shoes and the guy and girl who helped me were in a happy mood to look for my shoes. The store is very organized aside from the mess I saw people leaving. The manager is usually there and can help with anything they employees cant assist you with. This store is not as big as other ones but they have the main stuff you look for in a big 5 anyway. The only downside is since its a smaller store then others everything is packed in pretty tightly (within the store. Meaning all the racks are close by one and other. read more

I called the El Monte Big 5 about twenty minutes ago after a terrible experience at the Studio City Store. I spoke to two different people on the phone. I was looking to buy a specific glove that I needed this week. I specified the series, size, and that it was for a left hand, right hand thrower. They put me on hold for a couple minutes. They checked in and asked me just to be sure that I needed a right hand thrower glove. The employee asked, "so they write with their left?". Just to be clear (which was great!). She understood my explanation and had another employee find it for me. I spoke with the employee and he was extremely helpful! He asked me questions to make sure it was the one I needed. I was concerned about the drive because I live pretty far from this location. He put me hold and found a way to get it to a store closer to where I live! Way to go out of your way to help a customer out! He ended the conversation by saying, "I hope it works out! good luck!". He was helpful, knowledgable about baseball gloves, and was generally really nice! I recommend calling/visiting the Big 5 in El Monte because they know their stuff! read more

Great customer service, very nice workers and amzing company, also big shout out to Kyle and the lady with glasses, I lost my wallet there and they were nice enough to try to contact me read more

Bad customer service if you call them there must only be the young lady that answered the phone working there. So I will take my business else where read more

Absolutely the worst customer service imaginable. I called early 4th of July morning to check if an item was in stock. (Noise blocking headphones for babies) I spoke with Jacob, he checked. He said he had a few in stock but would place a pair on hold with the cashier for me to pick up. I arrived at the store to find out that my headphones were not there but were sold to a prior customer! None of the available employees could provide an explanation. Management needs to provide better training. read more

Super helpful employees!! Excellent customer service from Brian, who helped me set up my fishing pole! Thanks so much!!!

Was very happy with the service i got, i needed a therapy roll and the gentleman that helped i believe he was a mgr.. he knew what I what i was asking for, walked me to the item answered a couple questions and even gave me 10% off of the price which I totally wasn't expecting.. if I need anything else I most definitely will be returning to this location read more

What a horrible place . It's no wonder why people post bad reviews. The stuff is rude . I brought a hat recently and while walking out of the store I noticed it wasn't a snap back so I ask to exchange it. The lady was rude and said I would have to wait tell may 31. I just brought it. I try to email corporate but it's useless they don't respond. Big 5 lost another customer. read more

I've been coming to this Big 5 since I was a little kid growing up in El Monte. I shopped here with allowance money for baseball gloves, shoes, hiking gear, swimming accessories, tennis rackets, etc. While I don't recommend wearing their running shoes for actual running, I'm sure they're okay for walking. Today, I go back to buy sunglasses and the occasional can of tennis balls. Recently I got a pair of photochromatic - polarized sunglasses for cycling for only thirty bucks. They were the last pair so the kind employees gave me 10% off. I like this place even though I'm now a pro-cyclist, pro-tennis player and pro-bargain hunter. read more

I rather go to the one on Valley, friendlier customer service.. The lady that dealt with me: blond, short shoulder-length, huge diamond ring on "I'm-taken-finger" said "next in line" and that was it.. No exchange words with customer.. Instead she was on the phone with her "best friend". I slides my card and even have to take my own receipt... What kind of service is that.. Shit that's what is it.. read more

Friendly service.most things in stock. GREAT SALES & DEALS

Helpful staff, if u find one. Got my golf shoes. Balls r couple $s more than Walmart. This store is better than the one in Pasadena.

Went in for a soccer package for my daughter. There was some confusion about the ball/shin guard/ cleats package and prices. In the end, the manager was super helpful at making sure my daughter was happy and made it the package work. I really appreciate the great customer service! read more

I wasn't greeted on the way in and left by the counter for a purchase for over 5 minutes while two employees could be heard behind the glass clearly being able to see me waiting joking away about personal gross stories. I was upset and decided to tell them to hold my item while I walked around to cool off and when I came back they had sold my item (last item available) that was placed aside for me not even on display to another person. Then acted as if it was a shock that they couldn't find it or why it was gone. Go anywhere else for better service. read more