Do not buy from Johnson Fitness!!! I bought a new Horizon treadmill from Phil Ferdinand store…read moremanager. After 8 months the treadmill quit working. Even though the treadmill is under warranty they have not provided any service. I have been waiting to get service since February now over a month. I bought an extended warranty also but even that does not hold its value. They keep saying that their service warehouse is in the process of moving and can't get parts out to the west coast. I keep getting the run around. If I don't contact them they won't update me on the situation. I am Very frustrated and may have to take judicial action.

Great store for quality home exercise equipment. Delivery of my new elliptical machine was also…read moreexcellent.

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

First visit ever was for a bat and the staff was very knowledgeable and helpful. Second visit was…read morefor torn glove stitching at the finger, and they fixed it on the spot, no issues. Prices are more than reasonable and it's obvious they have a love of sports and respect for young players learning the games...

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

I've used REI's trade-in program several times in the past at multiple locations and always had…read morepositive experiences, so this visit honestly left a bad taste in my mouth. I brought in several items from brands that REI actively carries/sells, including Patagonia, Columbia, and Merrell. In the past, employees would inspect the items, check the tags/models on their tablet, and let me know what qualified for trade-in, regardless of whether I originally purchased the items directly from REI. This time, the first employee I spoke with immediately dismissed my items without even looking at them. Instead, she only checked my REI purchase history/account and said none of the items matched my purchases. I clarified that I was not making a return and that I was using the trade-in program. She then changed the explanation and stated they were only taking items from the last 5 years, but still would not actually inspect the items or tags and just said none match my purchases. I had never had issues before regarding items only being from REI and their policy doesn't differentiate the trade-in program being exclusively REI purchased items but rather brands they sell. The interaction felt dismissive and honestly uncomfortable, especially because it was completely different from every prior experience I've had with REI trade-ins. What made the experience more frustrating is that I got back in line since my husband was buying shoes and was helped by a different employee, who handled everything the way I've experienced in the past. She actually examined all of the items, checked them on the tablet, explained which items qualified and which didn't, and ended up accepting some items. I understand policies can change, and I completely respect if certain items no longer qualify. My issue is more with the inconsistency and how differently I was treated by two employees within the same visit. The second employee was professional, transparent, and helpful. The first interaction felt rushed and dismissive, and it really soured my experience with a store/program I've enjoyed using for years. This location seems to have been going downhill in their customer service too judging by the most recent reviews too. Not a good look.

During the panini, I purchased a cycle bike from them and it was probably the best decision I made…read more I love that they had comparisons so I could really choose what I wanted and what best fit what I needed. I got a quiet machine with the shoe clips and was able to wear the cycle shoes that had been collecting dust while everything was closed. My sister and mom also use it with the foot straps for casual riding. The stand holds my giant iPad perfectly so I can multi-task to my heart's content. The water bottle holder is a liiittle too small for my water bottle but I have no issues leaving it on the floor. I like that it has a stand for weights too since that was something my classes would always incorporate. The only con is that the seat is a little hard but it's definitely something you get used to over time.

I bought the Smart Magnetic Air Rower SF-RW5940. The I really like the rower BUT the screen is so…read moredim you can hardly read it when rowing. There is no way to increase the brightness. As you can see in the photo compared to the screen on my tablet its very dark. I contacted customer service and this was their response: Thank you for your patience. Our technician viewed your photos and states the meter is working. If you are able to possibly tilt the meter for a better angle and put in a place with more lighting that may help. Sincerely, Kitty Sunny Health & Fitness 13000 Temple Ave., City of Industry, CA 91746 +1 (626) 968-1000 This is a very expensive machine and I would expect the screen to be readable. I do not recommend it if you want a monitor.

I think this place is going out of business. Their warehouse is always closed. They never answer…read morethe phone and don't return calls.

Do NOT DO BUSINESS WITH THIS COMPANY!! They will find a way to rip you off! I purchased a…read moreStairmaster from them and had it freighted to me in Washington. I received the Stairmaster not working correctly, and after attempting to work it out with them and trying to get the thing to work for 8 weeks unsuccessfully, I was instructed to send it back by PayPal, which I used to pay for the item. (Per PayPal "buyer protection", it qualified for a refund.) Though I returned this item via the same freight company that delivered it as a "RETURN" for being defective, CEMCO refused to take delivery of it and said I didn't have permission to send it back. It sat in a freight warehouse in California for weeks and then went to a freight auction because Cemco would not take delivery of it. I'm now out $2550!!! Neither PayPal nor VISA will refund my money because there's no proof it was delivered!! The tracking number leads to the freight warehouse. CEMCO has found a new way to SCAM people. They also won't return your calls so they can steal your money, and they have no remorse in doing so!! This is a very unethical business!!!

Kelly and the team at Rubber Flooring are best in the business. Got my garage floored with 1/2 in…read more Rubber flooring and the price was extremely competitive. The installation was flawless and installer made sure everything was cut to perfection. I was so impressed by the flooring, I decided to do custom mirrors and wood paneling for the garage. Both were priced very competitively and delivered in record time. Kelly and the team are honest, timely, and will always do right by the client.

I reached out to this company about getting gym mirrors installed in my garage and I'm really glad…read moreI did. The mirrors are high quality, the same type you'd expect to see in big name gyms. Pricing was very reasonable compared to anything else I found and I ordered multiple 6ft by 4ft mirrors. They told me they would try to get me installed sooner rather than later and within 24 hours a team showed up. The crew did an excellent job getting everything leveled, mounted, and cleaned so the mirrors looked perfect. My home gym now feels like a professional setup and I'll definitely be calling them again if I move or add more mirrors. Highly recommend this company.

i went in to get a back extension machine, a asian guy name jonathan was ver helpful and patient…read more the guy said they mainly do commercial wholesales thats why their qualities are good and the price is cheaper than other places and brands. if you looking to buy work out stuff make sure you stop by this place first~!!

They installed this equipment in my residential gym with out advising the residents. Awful. Breaks…read moredown constantly. We have cycles, runners, cross trainers and walkers and all are pants. Can't wait to get rid of them.

It's been a while since I had this experience but today I was in Dick's and I saw Emily the cashier…read moreagain and I was reminded that I wanted to leave her a very positive review I needed to do an exchange because i bought girl socks and needed boy nike socks. But i misplaced the receipt and was unable to do the exchange for the correct item.. This was frustrating for me and i got upset but Emily went out of her way to ease my frustration with a 10$ credit towards the new purchase if the correct item and just gave overall great customer service!

Came into Dick's Sporting Goods to buy shoes for my son and paid cash. The cashier (Skyler)…read moreinspected every $20 bill like it was counterfeit, marked each one, and counted them three different times. My total was $254 and I handed her thirteen $20 bills. I understand checking bills, but the way it was handled was excessive and uncomfortable. Paying customers shouldn't be treated like suspects for using cash.

Azteca just earned a new customer. As everyone who follows soccer knows, 2026 is a World Cup year,…read moreand it's always a race to find the jerseys for the team(s) you support. I downloaded the Nike app just to get updates on when Korea's jerseys were put out for sale, and there was nothing. I got desperate, because I really want to buy the home and away shirts, and after looking for places, I found Azteca had Korea's away jerseys on a Google search. Since I'd never heard of Azteca before that, I was naturally wary of buying from them, so I checked Reddit and found threads where people asked before me if Azteca was legit, and a lot of people vouched for them. With nothing more than the endorsements of strangers on Reddit, I put in my order for jerseys for my mom and I. I called the store in El Monte immediately to ask if they'd received my order, and the employee said they had, and given that I'd bought the jersey around 3 or 4 PM, it would ship the next day, which was completely valid. I tracked the shipping from the moment Azteca sent the confirmation and tracking numbers, and they just came in. I explained to the employee I talked to that I'm all the way up in NorCal, and I found them on a Google search, so here I was calling and ordering from NorCal. The jerseys came in, and they are amazing, and I checked other retailers if they had Korea's jerseys, including Nike, Dick's and Big 5, and Dick's was the only one that had any in stock on their website/app, but the inventory was limited. For the time I had to spend looking for a jersey and the recommendations those strangers gave on Reddit, this was well worth the buy and waiting for the delivery to come in the mail. I'd also like to shout out the employee I talked to, and while I didn't get her name, she was incredibly patient and kind with me, so thank you, Azteca. I can't wait to buy my next jersey from you guys.

I went in to purchase some new cleats last week and the employee who helped me was a huge help…read more Unfortunately I couldn't get his name but I 100% recommend going here to purchase any football related item. I was able to leave the store with a boot that fits my foot perfectly.