Natalie! thank you so much for the spectacular service! Natalie is a pro at customer service and…read moretook great care of my mother and i. i was shopping for an xmas gift for my partner and Natalie answered all my questions and even built a gift box and wrapped the shoes for me! fantastic service. the price was fair and very similar to smaller sizes from the croc store. they advised me that DXL works with manufacturers to make larger sizes so a lot of the stock is exclusive. very happy to have one so close with great stock and superb service. i would definitely recommend and will be back!

Dxl men's clothing store, for being so expensive, I would think you would have a kind and helpful…read morestaff in the store , but you Do Not..... I do not recommend this store at all.

Giving the store 5 stars only because of Ana. She was SUPER…read morekind and helpful. Right away helped me at the register, was very polite when asking how my experience was, and the only employee who acknowledged me while I was there. One worker legit saw me walk in and did not say a word. Again, shout out to Ana for her amazing customer service!

I have never felt so unwelcome walking into a store. The staff were rude and not welcoming at all…read more From the moment I walked in, I felt uncomfortable and unappreciated as a customer. Definitely not the kind of experience I expected, and unfortunately, I won't be returning. I got nothing but the girl staff looking at me and not even ask if I needed help.

Excellent Customer Service. Love everything about this Store…read more Update on 7-19-2025 I went shopping here earlier this month. 2 employees helped me alot on 2 different visits. Ilana & Andy both were fantastic. I was looking for Slip-In shoes for my Disabled Brother. Found it and he is very happy. Thank you both for great service.

Had help by Maria, wonderful energy, very helpful, very kind. We found exactly what we were…read morelooking for. And signed us up for rewards for 10% off . Great deals.

I came in looking at ugly shoes! And walked out with woody crocs!!! The guys are awesome specially…read moreFernando!!!

I rarely leave one-star reviews, but I had a concerning experience with a store manager today…read more I returned to the store after realizing I used the wrong coupon on a Crocs purchase. When I was told the correct coupon couldn't be applied after the transaction, I accepted it and proceeded with a return. While waiting, my teenage daughter overheard a manager, Fernando, say to another employee, "Tell those girls that our returns aren't working," then quickly retract it when she looked over. We completed the return without comment. As we were leaving, the same manager, Fernando, called out to my daughter, "Next time take a picture." When I asked what he meant, he said she had been "staring" at him. I told him she is a child and that the comment was inappropriate. He responded, "I am a child too." I then asked for a supervisor and was told none were available; I later learned he was a manager. Another manager stepped in, apologized, and offered the Crocs at no charge, which I appreciated. However, the issue is not the product or the resolution, but the behavior of a manager making a confrontational remark toward a teenage customer as she was leaving. I will be reporting this to Crocs corporate. Customers, especially minors, should be treated with professionalism and respect at all times.

Shoe donation time! Every time you visit you get 50 points and with 100 points you get a $5 reward…read more What a great way to give back to the community. First time coming to this DSW location and the staff are very friendly. They greet you when you enter the store and ask if you need help. Since my transaction was easy I just gave them my phone number and got my points right away. There are current sales right now and items with a green do is 50% off. So my shoe donations can be used on anything including clearance items. This makes it a super great deal. Took my time browsing for some new boots for Fall weather. They have new items in stock and if you don't find it in store you can order it to ship to your home or to the store for later pickup. That's why I like coming to DSW. Always a good time.

This is a very large, clean, well-stocked, and well-managed store…read more Sales representative Sylvia is AWESOME! During my recent visit, she was very friendly, welcoming, helpful, and a true professional. I wanted a pair of Cole Hahn shoes I saw on display. Unfortunately, my size (13) was not available in the store. Prices here are very reasonable, and customers can expect to find a mix of name-brand and off-brand shoes. I was truly satisfied with my shopping experience. Sylvia went out of her way to locate exactly what I wanted and placed an order for me. The shoes will be delivered to my home free of charge in a matter of days.

Honestly, this young man made my day! It's so refreshing to come across someone his age who is…read moregenuinely hardworking, thoughtful, and so good at what he does. I was just casually browsing with my child and wasn't even planning to buy anything yet. I actually wanted to wait for the big holiday sales to get matching shoes for the two of us. But this young man was SO helpful and attentive. He kept bringing me shoes he thought I might like, helped me with different sizes and styles, and somehow always knew what to bring next. He was patient, friendly, and never pushy at all. You can tell he genuinely cares about his customers and takes pride in his job. That kind of attitude is rare these days, especially from someone so young. I ended up buying because of how wonderful the whole experience was. Whoever hired him made a great choice -- this young man is definitely a keeper! He deserves some recognition (and honestly, a raise!).

Very unprofessional. I believe the Managers name is Miriam but she didn't want to give her name up…read more She should be fired. Terrible attitude and seems like she doesn't like her job. I was only in there for a brief min but I can hear her yelling at customers and associates. HIRE A NEW MANAGER

I ordered one jersey from them ! And I did it because they offered 3 options to get delivered…read moreobviously with a extra fee WICH I PAY in order to get the jersey THE DAY THAT INEED IT!!!! The azteca website offered!! No the postal office!! I contacted them to see what happened!!! And of course they blame the "USPS" Really????? So I really going to suggest to take those options out of your website! And just put WHENEVER THE USPS wants to deliver it you will get your stuff!!!! No options no dates no EXTRA FEES!!! I will return it! when usps wants to deliver it AND I WILL NEVER BUY NOTHING FROM YOU GUYS! I will never recommend this site!

The store is bigger than it looked. Clean inside, and organized. Easy to see your selections…read more They have a variety of selections, pretty much your one stop shop place for things soccer. Service was good. Staff members or nice friendly and helpful. They know their things too. Pricing on the items are a little higher than what you would find at a retail store, but they have really good deals on certain items. I would go here for a more personal experience than a retal store where you have to hunt down a worker

Its my bothers birthday present, he wants some indoor soccer shoes, so i come here cause its close…read moreto my house dont bother to inspect the shoe since theyre new so i wrap it up, I give it to my brother and next thing he tells me, "why are you so cheap?" Im looking at him questioning why he said that, i look the shoe they're f****n used!!! Payed $70 for used shoes! Dont come here, saw the same shoes a big 5 for $39 and im pretty sure theyre brand new. F**k this place! BTW they dont refund either!

Great Service Here!! Jonathan Helped Me Today And He Gave Me A Five Star Experience, So Helpful And…read morePersonable And Full Of Spontaneous Interesting Fun. He Helped Me Find The Right Size And Color For The Mexico Track Jacket I've Been Looking For, And Folded It Up With Such Impressive Professional Finesse Too. Thank You Jonathan For Such A Positive And Memorable Experience!