This review is based off my experience in ordering a letterman jacket for my son. I called in…read moreadvance to get an idea on how the process was and a estimated amount of the jacket and patches. I was greeted by a young lady who was very helpful and resourceful. I went in to the store and began the ordering process and customization, you will need to set a few hours aside for this lengthy visit. Mia and Sophia , the workers at Jeffs, were so patient, extremely helpful and provided their suggestions based off of their experience . I was so pleased and happy with the results and how very well our experience at Jeff's went. Thank you again to Mia and Sophia for your assistance.

great archery supply store. Jeff called me right back after I left a message. He sounds very…read moreknowledgeable with archery supplied. I purchased three dozen XX75 aluminum arrows from him. Fast, safe shipping. Thanks again! I'll be Bach!

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

While this isn't the largest Big 5 location, it is incredibly convenient and consistently stocks…read morethe essentials we need. We typically stop by once a year to pick up soccer or baseball cleats for the family. The staff is generally very helpful, though it's worth noting that their inventory can be limited, so they may not always have the specific size you're looking for in stock. Overall, it's a reliable spot for quick sporting goods needs.

The store is not huge so they have a limited inventory on all types of sporting gear, but it's a…read moregreat selection for it's size. We came in to check on weight lifting gloves and they had exactly what my girl was looking for with their limited stock. I was browsing the shoe racks and they have some good deals.

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

Great place! Customer service is very knowledgeable. Would come again. Helpful place. Great…read moreselection of items

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

My wife and I like to shop at Big 5 Sporting Goods Store…read morefor many years for shoes,athletic wear, and other items depends on what you need, like camping gear and warm clothes. Big 5 Sporting Good has everything that you need. I enjoy their prices on their shoe, very reasonable. We have been to different Big 5 Sporting goods in different locations. This is our first time at this location in El Monte. We found out their closing this Big 5, and they need to sell everything. One of the salesmen told us this lot is turning into a Out Burgers and Rising Cane.

My dad likes to come here to help shop for their "exercise" equipments. However, we end up looking…read moreat camping and swimming gear which they had plenty. They also have lots of deals and items on sale which incentivizes us to buy it now! Staff is very helpful, we did a lot of checkout changes and I knew it was frustrating to keep rescanning everything but the staff was so friendly and nice about it, they calmly checked us out. Sometimes they have really good clearance deals as well on seasonal items that are out of season. They just don't have a restroom so when my son has to go to the restroom the only option close by was target!

Thank you to Jacob and Fatima at Big 5! I'm very happy with my shopping experience…read more Jacob is an excellent employee. I needed good running shoes, and Jacob was an extremely helpful Sales Associate . Not only did he help me find a great pair of shoes, he also had a very positive and helpful attitude throughout the entirety of the interaction . Fatima, the cashier, is really kind. Thanks !! She was very patient while I made my purchase and has fantastic customer service !!! I appreciate both of your associates and will be back, whenever I need a new pair of shoes . :)

The lady that works here did it again. She charged me twice for an item this time snow…read moregloves.Gloves. Last time it was socks. I always feel off about her and this extra charges are no longer coincidental. Never going back to this store again.

5:5 as usual! In n out of the location with all my needs. I…read morejust love small local business.

It's been awhile since I left a review. For anyone that wants to get into fishing, this is the…read moreplace to go. Richard the owner is amazing person he also fishes. Any question about fishing he will answer all. Support your local shops!

Was referred here by a friend to get my racket restrung. Glad I did because the owner was very…read morenice and made me feel welcome. He restrung my racket in about 30 minutes. Did not try to upsell me anything and recommended me strings for my arcsaber play. The place is a relatively small shop, but I got to know the owner. He said his shop has been here for a very long time. I actually drive by this place on my way to play badminton, but have never really seen it! His prices are incredibly reasonable, and I would surely come back to get a racket restrung. As far as shuttlecock or rackets for purchase, the selection is quite limited. The shuttlecocks were a bit pricey for the high quality ones, so I did not opt for them. He noted costs for shuttlecocks increased significantly due to tariffs. Anyhow, I am all for supporting small businesses, and he seems like an honest, genuine shop owner. Hope to see his shop succeed! Parking is available in front, shared with the rest of the plaza. Did not have any problems finding parking when I came.

Decent price for badminton stringing and handle grips. Friendly staff. Realistic shop hours.read more

Fantastic experience! The team took the time to make sure I had the right equipment and that…read moreeverything fit properly. They asked thoughtful questions, explained my options, and never made me feel rushed. I really appreciated the personal attention and their knowledge. I walked out feeling confident that I have the right gear for snowboarding this season. Great service and a great experience -- highly recommend!

Definitely recommend this place! Never met more friendly and helpful staff. Everyone was extremely…read morepatient with us and answered all our questions. They even offered so much advice knowing we were just getting started with this hobby. Nico gave us about 2 hours of undivided attention in helping us find the equipment and really took the time to make sure everything was perfect for us including the comfort, design, and value of the equipment. My boyfriend and I both left the store with our own new pair of fitted boots, fully set up skis, poles, helmets, and a bunch of helpful tips. We could definitely tell that he loves what he does and puts a lot of care into his work. Apparently he's experienced in both skiing and snowboarding, so it truly felt like he knew what he was talking about. We'll definitely come back in the future for some more equipment and apparel if we're ever looking for more snow gear.