Mike was great in getting the appointment set up quicker than I had anticipated. He was very…read moreprofessional and kind. The same can be said for Oscar who greeted me when I dropped off the car. Another employee was also extremely pleasant but I didn't get her name. My car looks even better than I could have imagined. I will definitely be a repeat customer. I've already recommended them to friends and family.

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

AUDIO916 -- THIS IS WHAT A REAL PROFESSIONAL SHOP LOOKS LIKE…read more I waited years to finally put a high-quality radio system into one of my vehicles. I wanted it done once, done right, and done by somebody who actually cared about the finished product. My first stop was a highly recommended Sacramento-area shop. They had my project hanging around for nearly two months before ultimately telling me they couldn't get the installation done. I tried another highly rated shop after that. Nothing particularly wrong happened, but after talking with them, I just didn't have that feeling that made me comfortable handing over my vehicle and a couple thousand dollars. Then one afternoon I walked into Audio916. Before I had even spoken with Sean, I overheard him talking to another customer who wanted an inexpensive off-brand radio installed. Sean explained that he simply doesn't operate that way. What caught my attention was essentially this: "I only install high-quality equipment. I'm not going to put something in your vehicle that I wouldn't put in my own." That told me everything I needed to know. When it was my turn, I explained what had happened with the other shops. Sean wasn't intimidated by the installation for one second. No BS. No sales pitch. No scratching his head. He knew exactly what needed to be done, explained the equipment he recommended, explained why, and gave me an extremely fair price. A few days later, he called and said all the parts were in. I dropped off my 2017 Ford Expedition. One day later, I picked it up. When I saw the finished installation, it was honestly like Christmas morning. The radio looks like Ford installed it at the factory. The fit and finish are absolutely flawless. Everything is clean, solid and integrated properly. I've gone over the installation looking for something--anything--I could criticize. I can't find it. That is craftsmanship. Sean and Audio916 have earned a customer for life. In an era where everybody wants to sell you something, it is refreshing to find somebody who takes genuine pride in his work and cares about what leaves his shop. Honest. Knowledgeable. Confident. Fair. Meticulous. They don't make many guys like Sean anymore. If you're anywhere in the Sacramento area and you're considering upgrading your vehicle's audio or electronics, do yourself a favor and go talk to Audio916 before you go anywhere else. In my experience, this isn't just one of the better shops in Sacramento. It's the shop I wish I had gone to first. 100% legit. 100% recommended.

Over all great service. Perfect install and they didn't try to up-charge me like the other shops…read morethey make you feel like family not a customer. I recommend them to everyone.

Did a great job installing my Sony XAV-9000ES in my 2014 Subaru Forester. They are honest with good…read moreprices. Would definitely recommend!

If you're after a shop that blends professionalism with a friendly vibe, this place nails it. From…read morefirst contact to follow-up, the manager and John, the technician, were fantastic--polite, prompt, and genuinely helpful. They've got an impressive lineup of sound systems and dash cams to choose from, and trust me, their prices are hard to beat in town. I brought my wife's car for a dash-cam installation (after a rough experience with another motorist, now she can prove that she is not at fault, LOL), and I left with peace of mind and a smile. Plenty of parking, too. Do yourself a favor and swing by--you won't be disappointed.

I've had black BBS rims on my vehicle for 9+ years and needed a color change. Went to Rim Pros and…read morecould not be happier with the results. But along with the results, the customer service and feedback were equally outstanding. The work was completed a day early and I was blessed to have the owner do the work and he recommended that we leave the center caps alone (which saved me $) and that turned out to be a very good decision. Top tip: Pay with cash and you'll save yourself a few bucks.

I have curb rash on my wheels and Rim Pros immediately responded to my text with photos and…read moreprovided me a fair quote. I may not end up repairing as the car is a lease, but if I was it would immediately be here. Thanks for the great customer service!

This shop and more importantly this team are top notch. They wrote the estimate quickly and…read moreexplained the repair process very well. Anytime a question popped up- they were extremely helpful and put our minds at ease throughout the repair. The vehicle repairs turned out excellent and we are so happy to have our vehicle back on the road!

The owner Steve at Bob's auto shop is a stand up guy. He…read moreoperates with honesty and integrity. Definitely worth the drive for us to do business with him. Thanks for going out of your way for us!

I recently got a bid from two body shops. The first one was for $3000…read more I then went to Green Auto Body and they did the job for $1700. I knew right away I could trust these men. I am a 75 year old woman and they did not try to take advantage, but said "we are going to help you". My car looks great!!! I highly recommend this company. Katie

What a find. i have a vintage Mercedes that needed some bodywork. I asked the owner of Silver Star…read moreMotors, a Mercedes service shop, where they send their cars. He said Green Auto Body. So, I made an appointment, got an honest quote, and turned the car over to them. They did a fantastic job of repairing multiple areas, matched the existing paint perfectly, and were on time. I could not be happier.

Stellar Built is one of the top off road and customization shops in Sacramento and the state…read more They specialize in off road builds for your truck, suv, and crossover vehicles. After researching various shops and came across the parts counter at Elk Grove Toyota. The clerk gave me one of the Stellar flyers as it was highly recommended. Some competitor shops will do the work and a little cheaper on the labor but you get work that was just slapped on there and they don't know how to tweak the components they just installed. You get what you pid for. With Stellar you're getting top notch work with industry professionals in the off road community. You can get basic to extreme customization jobs done here with no worries. Stellar Specialized Services Offered: Advanced Fabrication Overland Customization Armor & Protection Full-Scale Rig Building More info on Stellar https://stellarbuilt.com/ https://trailtacoma.com/off-road/top-offroad-shops-near-sacramento/ https://4gtaco.com/threads/sacramento-ca-stellar-built.488/ https://www.pureaddict.com/photojournal/the-new-stellar-built Ask for Jessie

The 4x4 experts at Stellar Built took care of my '24 Tacoma TRD Sport. I knew what I wanted for…read morerims and tires but they gave me plenty of options for a lift kit for my truck that fit my needs. I was happy that they also could do an alignment right in-house. Great value to get everything done in one place. Very knowledgeable staff to answer all my questions. Whether you are an extreme rock crawler needing custom work or a weekend warrior out on the trails, I highly recommend Stellar Built! Get it done right the first time.

I went to Excellence Auto Collision to get an estimate to repair some scrapes on my car. Samuel…read morewas the person who helped me. I explained that the someone had damaged my vehicle in a parking lot (hit and run) and that I would be paying for the repairs out of pocket. Samuel told me he could have it taken care of in about an hour if I wanted to wait. Then, to my surprise, he said he wouldn't charge me for the work. They did an excellent job repairing my car, and Samuel insisted on doing it at no charge. How often does that happen? It was such a pleasant surprise and so refreshing to experience that kind of kindness and generosity. It's wonderful to deal with a business that genuinely cares about helping its customers. I'm very grateful to Samuel and the entire team for their outstanding service!

Super happy with the repair they did on our Range Rover. Excellent customer service! Thanks you,…read moreRebecca and to the whole Excellence team!