Good dealership, pulls some strings to get me approved, and everything after went smooth

I called and asked for information about a vehicle and the gentleman told me that he isn't interested in speaking with me about a vehicle. I'm a bit confused as I need to purchase a vehicle. Roseville has a good selection and salesmen with customer service skills. read more

So I'm looking specifically for a 7-10 yr old g37s coupe. Central Auto has one. Looks to be in great condition according to pics. Decent mileage. Fair market value on this car would be $14-16k, rounding up, & assuming it's in the top 20% condition wise. So I reached out & made an offer, & was told I could get the car for my offer amount, but for that day only. So obviously they were wanting to get this car off the lot fast. That was a huge red flag which I didn't recognize, & wrote off as just trying to get me to come down that day, which I did. So I rushed down after work, inspected the cars interior & exterior, & honestly, it looked to be in great shape. Took it on a brief test drive, & it passed with flying colors. I almost was ready to sign the papers, but something told me to wait, & due my complete due diligence. So I told them I wanted to see the car in sunlight, & take it to a shop to be inspected. AJ was cool about it, & understood my concerns. 5 min later he calls me & told me the deal I had worked out was only good for one day. Basically if I didn't come back & buy the car my offer was null & void. I'm so glad I didn't turn around & buy the car, as the carfax i checked out when getting home showed it had failed back to back emission inspections 2 weeks apart. Then the car was immediately offered for sale, probably for a huge discount, & central auto bought it. Gee, I wonder if there's anything wrong with it?? Anyone who's interested in the car hopefully checks the carfax first. I doubt anyone who does will drop $20,000 on a car that can't pass the emission inspection....TWICE!! Whenever a car fails TWO emission checks back to back it's almost always a sign of engine problems, & with this car in particular, you definitely don't want to have to replace anything in the engine. Phew! Disaster averted. Will NOT be wasting my time with these clowns, who will play good cop/bad cop with you, & try to sell you a lemon, disguised as a shiny new, used car. read more

Scammers. I know it's as is but they lie, cheat, and hurry you off the lot like you are a bother. I think the guy is Alex, he is all talk and doesn't fix a thing despite making promises. Watch the "top of the line" warranty they sell you too, it's junk. There is no way the cars pass smog and you can't convince me they don't pay someone to rig it to pass. The engine light came on in the car less than a week after purchasing the vehicle. The AC was recharged when we bought it and then went out quickly after again. Stay away at all costs. The cars look great but they don't work right. As always the salesmen say what you want to hear. I will never go to a used shady lot again and expect/hope for some type of honesty. We've had the car about 2 months and after they "fixed" it the engine light came back on within 2 days and from what the mechanic we went to said it smells and sounds like the cats may be going bad. It's not the 02 sensors like we originally thought. They supposedly put a camera in the cats and said they are prefect. It's fine, the car would've probably been bought either way because it was the car my son wanted and in the better condition than any other he looked at. But stay away. read more

I would highly recommend Central Auto. They not only have Awesome Cars, the staff are Great people and easy to work with. They will go above and beyond for you, they did for me and I am truly GRATEFUL! Thank You, Central Auto. Denise Guth read more

Save your money and the headache, these people are not worth it to even look at their website let alone buy a vehicle. Experience with them has been lawsuit territory. The vehicle bought from these crooks had an illegal part installed. Not even sure how they have their license but I'll be reporting them to all appropriate agencies. read more

Way overpriced. Most of their vehicles are priced $5k to $10k, sometimes $15k over kbb...Go look somewhere else for a used car. These guys are still riding the covid train where they rip everyone off on a used car...which is probably why none of their vehicles are selling. read more

Went on a Sunday (banks are closed) gave them my information and they said they would try to get us approved on a loan. Wednesday comes around I get a call they want us to find someone to approve the loan, never even tried to do it themselves. Don't come here. The older guy (maybe Indian??) will basically yell at you aswell read more

Had a great car buying experience at central. Wasn't pressured like other places and left with a good purchase. Would definitely go back.

PIECE OF SHIT AUTO PLACE!!! Sold me a car full price with messed up work , bondo cracked everywhere took off head liner and turns out they just stuffed napkins and there's unsecured wiring super un safe to drive water leaked through the roof of the car . WORST DEALERSHIP OUT THERE !!! read more

The epitome of a sleazy/cutthroat used car lot. I'm surprised they can keep the doors open with how they conduct business. I got approved for a loan on a car, a week later they call saying the loan fell through and I need to come back and sign new loan docs or return the car. I went to return the car and they said I signed a purchase agreement and am stuck with the car. They've spent a week ignoring me/trying to "find matching financing for me". They wont let me return the car, and are essentially holding me hostage until they figure their scheme out. These guys try to change prices last minute. And their word is meaningless. Ride a bike/bus or walk before you subject yourself to these miscreants. P.S. I'm still trying to figure this ordeal out. Will update on status. read more

Do not trust this guys! First time buying a car and it has been miserable! Agreed on a price and then they changed it on the paper work. Co signed with my bf and two week after they call saying the loan wasn't approved that we have to re signed or bring the car back. We went to drop off the car and nobody was there. Overall a big mess!! They won't even talk to me and when they do they talk down on me like I am not worth to talk to or maybe just because I am a woman. The most unprofessional crew ever! Safe your money and time and go to another dealer read more

I have purchased a few cars in my life, and this is by far the easiest that it has ever been. I live in LA (8 hour drive) and they had the exact van that I was looking for. I called, and was given a good price over the phone. I booked a one way flight from LA. They drafted up all the paperwork and had it ready for me when I arrived. It took a total of 10 min to sign paperwork and I was on my way home. No hassle, no games, no up selling. There was one hiccup after the fact and it was resolved promptly and professionally. I highly recommend Central Auto Sales. I hope to buy another van from them soon. read more

to be honest this place sucks I went to get a car and they let me leave with a car without being financed so I returned the car back and gave them the key and that still kept on running my credit and then found a bank 2 days later and then they called me to tell me to go for the car but I said no cuz they didn't have a bank for me and to give me back my deposit and they said no and kept my 2500 I'm never going to get a car from them and I don't recommend no one to get a car from central auto read more

Management from Central Auto Sales called to explain the oversight, a series of communication issues that unfortunately culminated in the incomplete servicing of my otherwise stellar 2003 Toyota Tacoma 2.7 Crew Cab. Mo took responsibility for the human errors, and immediately dropped a check in the mail to cover my cost for replacing the worn out, leaking radiator. That was a stand-up response to a frustrating situation, which has now been satisfactorily resolved. Loving my truck, and am super glad Central Auto was able to have it for me! read more

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My '92 Civic Honda was stolen last month on Mothers Day, I was very upset and only had that car for 8 days. I was afraid to go through another private party car sales, instead I came across to CENTERAL AUTO SALES! I want to give them more than 5 stars, these guys are absolutely great! They're very flexible, understanding, helpful, and they care about their customers as their number 1 priority. They work with their customers very good. On the other hand, they want to make sure their customers stay happy with their new car. It always feels good to be number one customer satisfaction from them. I bought a '05 Corolla S 5 speed stick shift, the car is in absolutely great condition. I love my car and I'm grateful for purchasing this car. But it does need to have the clutch replace though but these guys are awesome, they said they'll take care of it! They also have been very patient with me because I am Deaf myself, they work with me by communicating through handwriting on paper. CENTERAL AUTO SALES are friendly to EVERYONE! Especially the fact that they are DEAF FRIENDLY TOO!! The next time I need to buy another car, I am defenietly coming back to Centeral Auto Sales! Defenietly worth my money and these guys deserve more than 5 stars. So if any of you future customers need to buy a car, please go straight to Centeral Auto Sales, you will not regret it! Remember they will help you and work with you guaranteed! read more

Central Auto - '05 Corolla S from Centeral Auto Sales! - Car Dealers Near Me - Sacramento, California

Purchased my 2008 Acura MDX in September from Central Auto, was extremely skeptical about it after purchasing from 3M Motors and having the engine fail and them leave me for dead. One month after leaving Central Auto my brakes started squeaking so they replaced all brakes and rotors without hesitation. A month after that I hit a pot hole and a knocking noise started so I asked if they could refer me to a low cost mechanic, and they fixed the part with a brand new part from the Acura dealership themselves. I'm sooooooo happy I chose Central Auto I will never buy from anywhere else! read more

The best car buying experience I've ever had. Fully transparent with everything and found me my perfect car. Thanks Mo!

Thanks to Central Auto for helping me get into my dream car, a 2015 Mercedes CLS550. After being referred by a friend, and seeing numerous awards presented by KCRA for "Car Dealership - Best of 2015, 2016, and 2017", ranking number 1, I knew this was the right place to buy from. Staff was very helpful and friendly, and didn't pressure me into making a quick decision. Once I found my dream car with LOW miles I was ecstatic! Financing was super fast and efficient and I wasn't stuck waiting around all day (like I have had to do at previous dealerships). Once I purchased the car I still had to figure out how I was going to get home with both my new car and my old car that I came in. The salesman offered to drive one of the cars to my home so I didn't have to make multiple trips. I would definitely recommend these guys for buying a car. read more

Central Auto - 2015 CLS550 - Car Dealers Near Me - Sacramento, California

Not all used car dealerships are the same, some of them do have integrity. My experience has been with Mark, who from the get go was not pressuring me, trying to sell me something I was not looking for (as I had my eye set on something) and worked with me via text and phone. I went to Central Auto Sales to look at a vehicle and test drive it. Mark was extremely responsive, courteous, professional, yet casual which is perfect. I test drove the vehicle, we agreed on a price and after acquiring financing, it took no more than an hour to get paperwork signed and on my way. I'm typically very picky with places that I go to as I know most of the sales people know less about cars than I do. I can sniff out BS rather quickly and really appreciate that Mark understood what I wanted and nothing more or less. I would have zero issues coming back here for future cars they have that I want. If you are looking for a no pressure experience without being fed BS with random car facts that are irrelevant to an enthusiast or someone who knows what they want, go see Mark! Thanks Mark/Central Auto Sales! read more

Got my 2018 Range Rover Sport here. Mo helped me out and made my experience easy, quick and enjoyable. Highly recommend these guys for any of your car needs! read more

I'm not particularly enthusiastic about car shopping -- both the paperwork and pressures inherent to the process make for long, unpleasant experiences. But, then there was Central Auto. Wow. From the moment i stepped onto the lot up until the time i drove off in my new (used) Acura TL, i felt very well taken care of. Mo and his team are extremely knowledgeable, patient, and thorough. They aren't doing business for quick one-time sales, but are rather interested in building relationships for repeat business. I'll definitely be back and will refer my friends and family to Central. Thank you, Central for the great service, and for my lovely ride! read more

Central Auto - Car Dealers Near Me - Sacramento, California

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After dealing with Cadillac Dealership unsuccessfully fixing my AC and multiple visits and unnecessary fees, I decided to come to Central Auto Sales shop. Within the same day they figured out the actual problem, ordered the parts, and fixed it immediately. The customer service is amazing! No gimmicks or nonsense fees! I was treated with upmost respect! I can't wait to bring my car back for some body work. I took a look around and was able to see some work they were doing with wrapping, tinting and rims. I was beyond impressed to say the least! read more

I am glad we stopped by, wonderful staff. Thank you Sam for your time we appreciate everything.

I would definitely recommend this dealership to everyone. I purchased my dream car, a 2015 Range Rover, from them and I love it! It was the fastest and easiest transaction. The staff was very nice, helpful, and accommodating. Great car selection, price, and quality service! read more

Central Auto - 2015 Range Rover - Car Dealers Near Me - Sacramento, California

After fixing a communications issue with Moe, I am reposting my review and giving it an upgrade. I found an issue on a vehicle I purchased that was supposed to be dealt with before we signed. It took a couple days but ultimately THEY GOT IT FIXED. read more

I went to Central Auto Sales on a Sunday to look at a 370z. AJ was very helpful telling me what the ins and outs on the car. He gave me the full CarFax and the details of the car before purchasing. Test drove the car on Monday and answered all my questions I had about the car and how it performed. These Guys are A+ dealers and willing to work with you every step of the way! read more

Working on my car which got problem, hope it's gonna work out read more

Central Auto - Car Dealers Near Me - Sacramento, California

If you want an honest, reliable, trustworthy, and quality dealership then GO TO CENTRAL AUTO. My very first car, a 1990 Honda Prelude (her name was Gertrude), died about a month ago and I was heartbroken but I knew I needed to start looking for a new car. My grandparents and I were car-shopping for about a week non-stop: from Craigslist, to used car lots, to brand-name dealerships, we went everywhere but we seemed to always find something wrong; whether it was a sketchy salesman, something wrong with the engine or Carfax, false advertisement, too many miles, etc. Even when I found a car I liked, the company's reputation was less than favorable. To be completely honest, I was giving up hope. But then we found Central Auto. AJ came out to greet us and was super charismatic and determined to find me my perfect car. We were out car shopping in 106 degree weather and AJ still remained super patient with my grandparents and me with our very specific budget and other detailed criteria. He even let my grandparents sit in the building they call "the ice box" that had quality a/c and provided them with cold water while he & I set out to find my car. After searching, test-driving, & a little bit of bartering, we finally found my perfect car. By the time I got to finalizing and signing the papers, I felt like I had met the whole staff! And each and every one of them was supportive, reassuring, and genuinely happy and excited for me. It was amazing. They even followed up to make sure that everything was okay with the car after the fact. That's an honest company. I love these guys and trust them wholeheartedly which is something I do NOT say lightly. Best car dealership. Best staff. Great customer service and trustworthy and honest people. If you need a car and you don't come here, you're doing yourself a serious disservice. Thank you Central Auto. read more

I was in a tough dui-bind and they helped me build credit, got me insurance and put me in a 2013 accord at a reasonable cost! Couldn't have asked for anything more. Thanks Mo and company. read more

Mo hooked me up. Got the car I was looking for and I'm very pleased. :) read more

Central Auto - 02 Deville - Car Dealers Near Me - Sacramento, California

Extremely disappointed by this dealership. Buyers beware! The 5 star reviews must be fabricated based on my experience here. Bought a van that they claimed was in very good condition. Mark the manager made promises to make the minor repairs needed so I felt comfortable with the purchase. Turned out I was lulled into a false sense of security. I never felt the need to have the vehicle inspected by a third party because they seemed so up front about saying "I could but the van is in great shape!" I was completely ghosted after the purchase. Mark won't return calls or texts. They never took care of the known issues they promised to fix. Furthermore, less than 2 weeks after purchase the check engine light came on. Now I've had to spend over $2500 in repairs to make the vehicle operational. The shop I took it to said several engine codes had not had enough miles to test. This means the dealership knew about these problems and cleared the codes so light wouldn't come on during test drive. Completely unethical. read more

If you want the best deal in buying a car .. Central auto inc is the one.... I was looking for a cargo van and Steve helped me out..... He brought me over the cargo van home since i did not have a ride to the dealership....everything was great.. Cargo van was great, price was excellent and the help and service from steve was the best... read more

I was researching Honda civics online and came across this specific Honda Civic that Central Auto was advertising, I called in and spoke to a gentleman by the name of Mo. He was very informative and not pushy at all. Great skills and offered to walk the car and call me back. Unlike most places I left my number and he called back. What a surprise! I scheduled and appointment and proceeded to come in. My appointment was the next day, I came in and to my surprise the vehicle was pulled out and ready for me to test drive. I drove the vehicle and instantly fell in love but needed to show my family to my surprise he offered to let me take it to my house and show them. I did and everyone approved. When we got into the office I was scared it was going to be that pushy negotiating but it wasn't. Very easy and fair. I purchased the vehicle and love it. Mo reached out a few days later to check on me which was a big surprise and made sure everything was okay. Couldn't be any happier and I just found my new dealership that I would refer all my family and friends! THANKS CENTRAL AUTO. And thanks Mo read more

This is by far the easiest and most comfortable car buying experience I have ever had. Mo made the process so easy despite my low credit score and bad history. As someone in the process of rebuilding their credit, I heard a lot of "NOs" from every dealership I stepped foot in. It wasn't until I reached out to Central Auto after getting such a great recommendation that I felt I could get back on the road in a new set of wheels. Mo kindly shed light on my credit situation and painted a path to success for me. The whole process was quick and easy. I flew all the way from Los Angeles to pick up the Car because I was so pleased with the service I was receiving through the phone. Definitely go see everyone at Central Auto. Tell them what you want, your budget and I promise they will make it happen. read more

This is the place to go to if you looking to drive luxury cars!! They took care of me really well, gave me best deal in the market!! They have all kind cars!! Talk to Ali if you go there very nice dude honest and respectful!! read more

Central Auto - Car Dealers Near Me - Sacramento, California

These guys are awesome, Moe helped me and got me approved when no one else could they definitely stand behind there cars, salesman was nice but the finance guy went above and beyond. read more

If you're thinking of paying more than a car is worth come to this place. I talked with a sales rep on the phone and he told me that the price for a car I was interested in is negotiable. Naturally, I did some research to see what a good offer would be. I find out that the car I am interested in, is being sold at about 5 or 6 other lots for $3k cheaper. I thought this would be a good way to get them down $1k or $2k. After scheduling an appt a week later, my brother and I drove almost 2 hours to potentially buy this car. When I show up the person I talked to on the phone is suddenly not there even after I confirmed with him the night before we were still on. This new sales rep Jeff, was pretty nice but when it came down to negotiating he literally laughed in my face when I gave them an offer. Granted, I did low ball them, but what I offered was still $1000 more than what the other lots had it at, plus what I offered was $2000 above the Kelley Blue book market value. After I showed him all the cars for sale in the area, I could tell he had no idea why the car was priced so high, so he went a talked with his manager. I had also showed him there was damage to the wheels and the plastic piece under the front of the car was duck taped on. After waiting outside in the rain for 10 minutes I was forced to go walk up to the manger, who Isn't wearing a mask, and he proceeds to light a cigarette in my face and ask me what the problem is. I tried to be very respectful and explain to him the facts about why I thought the car was worth less, and he told me "No, we don't do that here - no negotiating." And he told me good luck finding that car for the price I was looking for. I insisted that we could meet somewhere in the middle on price but he didn't budge. He rudely blew his smoke in my face and my brother and we angrily left. We decided to go to the other dealerships I was showing him, and I ended up buying the same car, that is 5 years newer, for $2000 less then what the car at this lot was forcing people to buy at. I wanted to drive my new car by this lot to show them I found a better car for less money, but it wasn't worth it anymore. I couldn't believe how rude they were to my brother and I. They told me we can negotiate the price, but then laugh in my face and refused to listen to anything when it came down to it. If you want to over pay for a car and be forced to pay their "fair price" come here. read more

So I went to Central Auto in search of a vehicle for my 17yr old daughter. The 1 I originally selected was not a good fit so Mo suggested an SUV, which was PERFECT! The truck is fully loaded with a complete navigation system & everything. It sounds off a warning signal when she's too close to anything on either side of the vehicle, which comes in handy for a teenage driver! I had a wonderful experience & I highly recommend. I'll definitely be back... read more

Very rude threw texting, was told I was close minded and had no idea what I was talking about, ran my credit several times without me knowing, told me my credit was below 600 and when I went to Roseville Automall and they ran my credit (more reputable company) they informed me my credit was actually above 650. Prices for most vehicles are high, when I inspected most vehicles they had safety/ performance issues. I would never buy a car from this dealership. If I could I would give them negative stars FOLLOW UP; the dealership contacted me soon after I posted this apologizing and asked if there was anything they could do to have me take it down. Here's a tip for the dealership, DONT BE RUDE TO CUSTOMERS IN THE FIRST PLACE! read more