Very impressed... from the beginning to the end. I met with sales rep Nick regarding a used vehicle…read morethat I saw posted. Nick had the vehicle ready for the test drive. The price was very competitive, better than ALL private party sales I could find for similar vehicles. I noticed on the test drive there was a wobble and pull in the suspension and I brought it to Nicks attention. When we got back to Niello it went straight to their shop. Niello put all brand new tires on it and balanced and aligned the car. The used vehicle came with a 7 day/700 mile return policy. I took the car to a local mechanic and found that it needed about $2k in suspension work. I brought that to Niello's attention and they had it fixed within 48 hrs. I never felt pressured or that "feeling" some car dealers give you. One more thing... during the buying process my drivers license was misplaced. Rather than make up some BS story, Nick and the sales manager were straight forward and apologetic. It was found.

Service needs help communicating with sales when a car needs to be picked up and paid for. I…read morecontacted my advisor 3 times today for a callback and received no response. I get here, they don't know where my car is or the invoice. Not to mention I had to bring my car in after having a 100k service and a recall fixed then ended up with a new issue for $3,000. Not a great experience.

Great dealership. Amazing sales and amazing mechanics!…read more If you are looking to purchase a vehicle please ask for Barry! He will always take care of your needs and make sure you are taken care of!

I wanted to give an updated review based on my recent experience and give credit to their service…read moredepartment. I would give the employees in their service department 5 stars. Their service advisors and mechanics have always been knowledgeable and treated me well. Dealership prices are what they are, spendy. I'm not a fan of the sales/telemarketing mentioned in my previous review. Hopefully they will respect my request and refrain from unsolicited SALES calls going forward, otherwise I have no problem communicating with this business.

Staff up front are friendly and kind. Got me in and out super quick and at a great price. This shop…read moreis very busy, so if you have an appointment, don't be late! Thank you for the help!

New tires have different dot dates and each tire different air pressure piss poor service and work…read morenever see me again

My brakes failed and needed a tow to the mechanic. Very thankful for wonderful service…read more My driver was so kind and did his job perfectly. I definitely recommend to everyone.

EXCELLENT SERVICE!! It was so easy to call, get a quote and ETA. He was knowledgeable and kind and…read morequick! He saved us with an urgent pick up and his rate was very reasonable compared to others. Highly recommend them!

I came in Friday morning , my box truck was having dpf problems and was losing power. I talked to…read morethe office hoping to get serviced if not just run a diagnostic . they were swamped today but they said they would squeeze me in to figure it out . I live 7 hrs away so I was extremely grateful for that. all the guys here are great . I definitely recommend coming here God bless them

Went there on tuesday and bought ten gallons of transmission fluid paid cash roughly $450 …read more Came back the very next day to bring back four of the gallons that I didn't use. The refund was $168 and was told they didn't have enough cash to give me a refund and that id have to wait two weeks for a check. They didn't have no problem taking my $450 cash the day before and then when I called about the check a week later they said the check still hadn't been cleared yet. Obviously you deal with big companies and corporations that probably pay by check or credit card but Look guys simple fix either Let people know who are paying cash. If they need a refund they may have to wait for a check and or just don't accept it but what shop sells parts and supplies over-the-counter and don't have 168 bucks in the cash register, especially when there was 450 put in it the day before

Very good place to take your car to for diagnosis and suspension work, works on both lowered and…read morestock cars and do their due diligence to make sure you have a perfect alignment, plus if the alignment doesn't hold you can always go back to them within their 30 day window, complimentary!

Mohammed is an honest and respectable business owner. I've bought multiple tires from him and he's…read morealways taken care of me when I've needed a small repair or anything else. He will always have my business!

Good dealership, pulls some strings to get me approved, and everything after went smoothread more

Don't buy a car from here on out and don't get warranty they're not gonna help you with anything…read more(united car care) they're teamed up to leave you with nothing at all if your car breaks down

Fast and friendly service luke picked up my wife's broken vehicle and brought it to my house in no…read moretime thank you guys

On 6/19/26 at approximately 10:50 am, an Andrews Towing truck tried to run me off the road at…read moretemporary merge where 2 lanes form 1. This occurred at on Sierra College and Rocklin Road in Rocklin. I have video evidence. When I told him this at the next signal light his response was "So what are you going to do about it?" Well, this review is one way. This driver should be fired.